Password changed unintentionally

[user-removed]

My Premium account suddenly stopped working. It complains about incorrect password. The password was stored in my web browser and I haven't changed it so either this is a problem in Spotify's system or a hijack of my account. I'm not able to reset the password with any of the email addresses I currently use. Since I'm getting billed through this account creating a new one is not a solution.

How can I retrieve control of this account or alternatively cancel the Premium subscription?

[Maxim · Accepted solution]

Hey @user-removed,

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.