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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Maryisonfire12
  • Newbie
  • 394638 Views
  • 941 replies
  • 107 likes
  • Account
  • 394638 Views
  • 941 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170062 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170062 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98660 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98660 Views
  • 68 replies
  • 10 likes

Superuser Contribution Deactivate facebook

I have an old account and I want to disconnect it from my Facebook. If I activate another account, can I use the same Facebook that is disconnected from the old account?

  • Visitor
  • I have an old account and I want to disconnect it from my Facebook. If I activate another account, can I use the same Facebook that is disconnected from the old account?
  • Aimee_T
  • Roadie
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
  • 284 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Delete spotify free account

How can i delete a spotify free account? As what i can read i have to email Spotify to delete it but done find it where? Appriciate help on the matter, thanks

  • Newbie
  • How can i delete a spotify free account?   As what i can read i have to email Spotify to delete it but done find it where?   Appriciate help on the matter, thanks 
  • Aimee_T
  • Roadie
  • 936 Views
  • 1 replies
  • 0 likes
  • 936 Views
  • 1 replies
  • 0 likes

Just joined, supposed to be free for 30 days but I've been charged, TWICE

used the contact us form a few days ago - heard nothing, I am absolutely fuming, you had no right to take ANY money from me at all, someone contact me ASAP

  • Casual Listener
  • used the contact us form a few days ago - heard nothing, I am absolutely fuming, you had no right to take ANY money from me at all, someone contact me ASAP
  • Gabiipreuhs
  • Newbie
  • 524 Views
  • 7 replies
  • 0 likes
  • 524 Views
  • 7 replies
  • 0 likes

Solved!! Can not change my password

I can't seem to change my password for some reason... See printscreen.

  • Casual Listener
  • I can't seem to change my password for some reason... See printscreen.
  • Siljuska
  • Casual Listener
  • 649 Views
  • 6 replies
  • 0 likes
  • 649 Views
  • 6 replies
  • 0 likes

login

I cannot access my account via login or facebook, I have a family membership and need to add a new member to my plan and cannot accesss anything. I tried both emails I have and one is connected to my daughters account and this email im using to get h...

  • Casual Listener
  • I cannot access my account via login or facebook, I have a family membership and need to add a new member to my plan and cannot accesss anything. I tried both emails I have and one is connected to my...
  • Marquinhos
  • Casual Listener
  • 369 Views
  • 3 replies
  • 0 likes
  • Account
  • 369 Views
  • 3 replies
  • 0 likes

Solved!! See usage stats - when and for how long do I use Spotify?

Hi, I would like to show that I use Spotify for work purposes only, my intention is to deduct my membership fee from my taxes. Is it possible to see a statistic when and for how long I use spotify?

  • Newbie
  • Hi, I would like to show that I use Spotify for work purposes only, my intention is to deduct my membership fee from my taxes. Is it possible to see a statistic when and for how long I use spotify?
  • Maxim
  • Spotify Star
  • 501 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Login Button Not Working

After deleting my facebook spotify permission and then re-allowing and then re-installing Spotify App on my Desktop, the "Login with Facebook" button does nothing when I click on it.

  • Newbie
  • After deleting my facebook spotify permission and then re-allowing and then re-installing Spotify App on my Desktop, the "Login with Facebook" button does nothing when I click on it.
  • Melody
  • Spotify
  • 1445 Views
  • 1 replies
  • 0 likes
  • 1445 Views
  • 1 replies
  • 0 likes

Can't Login Account With Facebook

So basically I was trying to login my spotify with Facebook account as usual, but somehow it keeps showing me an error with authorization. Please Help "Error: Something went wrong when authenticating with Facebook. Please try again later.Code: 1005"

  • Casual Listener
  • So basically I was trying to login my spotify with Facebook account as usual, but somehow it keeps showing me an error with authorization. Please Help   "Error: Something went wrong when ...
  • Reicuba
  • Casual Listener
  • 6819 Views
  • 9 replies
  • 0 likes
  • Login
  • 6819 Views
  • 9 replies
  • 0 likes

My account got hacked

I'm not sure how, but my account got hacked. All I know the email has been changed into a really fishy email (), I have a new playlist that wasn't created by me, and I for some reason is in Spotify Family Subscription (no other family member), even t...

  • Newbie
  • I'm not sure how, but my account got hacked. All I know the email has been changed into a really fishy email (<removed sensitive info>), I have a new playlist that wasn't created by me, and I f...
  • Maxim
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
  • 320 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium Family and Headspace

Hi, is it possible to transform to a Family Premium account if you already have Spotify Premium & Headspace package? I don't want to lose my headspace bundle, but it's unclear what happens when I change my Premium account into Family Premium. Thanks!

  • Newbie
  • Hi, is it possible to transform to a Family Premium account if you already have Spotify Premium & Headspace package? I don't want to lose my headspace bundle, but it's unclear what happens when I...
  • Maxim
  • Spotify Star
  • 3291 Views
  • 1 replies
  • 0 likes
  • 3291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to login

Hi, I am unable to login on my android phone.The account informations are correct I have internet on it and it worked just fine this morning.Whenever I try to login it takes some time until I receive a message that it failed to login.PS: The forum **...

  • Newbie
  • Hi, I am unable to login on my android phone. The account informations are correct I have internet on it and it worked just fine this morning. Whenever I try to login it takes some time until I rec...
  • Melody
  • Spotify
  • 526 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 526 Views
  • 1 replies
  • 0 likes

Create/Change "profilename" (not username) for existing accout in the nearer future?

Hey, as you are not able anymore to choose your own accountname, while creating your account, you need to create a profilename which is used somehow as an alias.I know it was asked very often, why the username can't be changed and I remember it was a...

  • Casual Listener
  • Hey,   as you are not able anymore to choose your own accountname, while creating your account, you need to create a profilename which is used somehow as an alias. I know it was asked very of...
  • Maxim
  • Spotify Star
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Não consigo adicionar membros no Premium Familiar

Oi Não consigo adicionar meu namorado à minha conta.O Spotify diz que o endereço dele não é o mesmo que o meu (sendo que é.) O que fazer?

  • Newbie
  • Oi  🙂 Não consigo adicionar meu namorado à minha conta. O Spotify diz que o endereço dele não é o mesmo que o meu (sendo que é.)   O que fazer?
  • carolnaime
  • Newbie
  • 2586 Views
  • 21 replies
  • 5 likes
  • 2586 Views
  • 21 replies
  • 5 likes

Solved!! My daughter cant remember mail-username and password, has premium, want to cancel

My daughter cant remember mail-username and password, has premium, want to cancel. Last solution is to stop the automatic payment through the bank. Will Spotify see that as a problem. Thanks.

  • Casual Listener
  • My daughter cant remember mail-username and password, has premium, want to cancel. Last solution is to stop the automatic payment through the bank. Will Spotify see that as a problem. Thanks.
  • blaster1
  • Casual Listener
  • 1050 Views
  • 2 replies
  • 0 likes
  • 1050 Views
  • 2 replies
  • 0 likes

Solved!! Facebook login not working

I can't seem to login into spotify with my Facebook. It just keeps saying that there's a Login Error How do I fix this?

  • Newbie
  • I can't seem to login into spotify with my Facebook. It just keeps saying that there's a Login Error 😞 How do I fix this?
  • user-removed
  • Not applicable
  • 1792 Views
  • 3 replies
  • 0 likes
  • 1792 Views
  • 3 replies
  • 0 likes

Solved!! Not able to create account

I'm trying to create an account for my son in order to initiate family subscription. However, account creation (without Facebook) continues to time out ("I'm not a robot" require re-authentication after minutes). I tried several times yesterday and n...

  • Regular
  • I'm trying to create an account for my son in order to initiate family subscription. However, account creation (without Facebook) continues to time out ("I'm not a robot" require re-authentication af...
  • Ivar
  • Regular
  • 8965 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 8965 Views
  • 9 replies
  • 0 likes

Couldn't create my own username

Hi,I just created this account today, and I noticed that my automatically generated username is super obscure and literally no one will be able to find my profile even if I give them my display name.Why didn't I get the choice to make my own username...

  • Casual Listener
  • Hi, I just created this account today, and I noticed that my automatically generated username is super obscure and literally no one will be able to find my profile even if I give them my display nam...
  • IguanaSetup
  • Community Legend
  • 2615 Views
  • 5 replies
  • 1 likes
  • 2615 Views
  • 5 replies
  • 1 likes

Superuser Contribution New Terms and conditions lost all music mobile and desktop

Help!!!I accepted Spotify's newest terms and conditions update and now all my music from after 2015 has disappeared! I uninstalled spotify on my iphone and windows laptop, reinstalled, and my music is still gone.. I cant find a solution anywhere, wis...

  • Casual Listener
  • Help!!! I accepted Spotify's newest terms and conditions update and now all my music from after 2015 has disappeared! I uninstalled spotify on my iphone and windows laptop, reinstalled, and my music...
  • ashleyfiengo
  • Casual Listener
  • 452 Views
  • 2 replies
  • 0 likes
  • 452 Views
  • 2 replies
  • 0 likes

Account Compromised - Email and password changed

I just found out that my account has been compromised. I normally use FB to sign in. I just went in to change my email to my new one, and I saw that the email is not one of mine. I believe who ever did this has also changed the password. I dont know ...

  • Casual Listener
  • I just found out that my account has been compromised.   I normally use FB to sign in. I just went in to change my email to my new one, and I saw that the email is not one of mine. I beli...
  • alucarddelta
  • Casual Listener
  • 399 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 399 Views
  • 3 replies
  • 0 likes