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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 158454 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 158454 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10701 Views
  • 3 replies
  • 10 likes
  • Security
  • 10701 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 508587 Views
  • 985 replies
  • 112 likes
  • Account
  • 508587 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124691 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124691 Views
  • 74 replies
  • 12 likes

Me cargaron el pago a la tarjeta pero Spotify dice que hay problema con el pago

Ya me cobraron 2 veces y Spotify dice que hubo problema con el pago y por lo tanto no tengo premium . Ya instale de nuevo la app y sigue igual. Ayuda!!!

  • Casual Listener
  • Ya me cobraron 2 veces y Spotify dice que hubo problema con el pago y por lo tanto no tengo premium . Ya instale de nuevo la app y sigue igual. Ayuda!!!
  • Onikun
  • Newbie
  • 978 Views
  • 5 replies
  • 5 likes
  • Account
    Subscription
  • 978 Views
  • 5 replies
  • 5 likes

seriously name change

My older brother created a spotify account using my facebook account and used a very racist username "Hitlernazi123". I am really embarased and i want to ask for help to change it, it can be anything...just not that one.

  • Visitor
  • My older brother created a spotify account using my facebook account and used a very racist username "Hitlernazi123". I am really embarased and i want to ask for help to change it, it can be anything...
  • Maxim
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starbucks Premium Stopped?

I had spotify premium due to the fact that I am a starbucks partner. I woke up the other day to my premium not working? Was wondering what the issue was.

  • Newbie
  • I had spotify premium due to the fact that I am a starbucks partner. I woke up the other day to my premium not working? Was wondering what the issue was.
  • shanemtaylor9
  • Casual Listener
  • 1329 Views
  • 5 replies
  • 0 likes
  • 1329 Views
  • 5 replies
  • 0 likes

Solved!! premium klant maar ben nu ineens free

ik betaal voor premium maar ben nu blijkbaar ineens free?? hoe los ik dit op?

  • Casual Listener
  • ik betaal voor premium maar ben nu blijkbaar ineens free?? hoe los ik dit op?
  • Hubo
  • Community Legend
  • 25611 Views
  • 12 replies
  • 0 likes
  • 25611 Views
  • 12 replies
  • 0 likes

Email address

How to change my user email address?

  • Casual Listener
  • How to change my user email address?
  • Maxim
  • Spotify Star
  • 617 Views
  • 5 replies
  • 0 likes
  • Account
  • 617 Views
  • 5 replies
  • 0 likes

Facebook Temporary Error

Can't connect with facebook. Message: "Sorry there has been a temporary error, please try again later."

  • Casual Listener
  • Can't connect with facebook.   Message: "Sorry there has been a temporary error, please try again later."
  • Sebasty
  • Community Legend
  • 803 Views
  • 3 replies
  • 0 likes
  • 803 Views
  • 3 replies
  • 0 likes

Unknown device on Spotify connect

For a while now I've been noticing that someone has been playing classical music on my account on an Echo that I don't own. I usually log in with Facebook so I logged out all devices on Facebook and changed my password, but it carried on. I then logg...

  • Newbie
  • For a while now I've been noticing that someone has been playing classical music on my account on an Echo that I don't own. I usually log in with Facebook so I logged out all devices on Facebook and ...
  • IguanaSetup
  • Community Legend
  • 823 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 823 Views
  • 1 replies
  • 0 likes

Unable to use my credit card to upgrade, and cannot change my country....

Trying to upgrade to Premium - I'm currently on a work visa in Canada and trying to pay with my Australian credit card. When I try and change my country back to Aus it won't let me - it's just locked on canada...

  • Casual Listener
  • Trying to upgrade to Premium - I'm currently on a work visa in Canada and trying to pay with my Australian credit card.   When I try and change my country back to Aus it won't let me - it's ju...
  • Maxim
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Device connected to my account

Some weird divece was conneted to my acount and start stop and play random musics all time i already try to desconnet all diveces and change de passward but still de same. I have to do some recorts on the photo.

  • Casual Listener
  • Some weird divece was conneted to my acount and start stop and play random musics all time i already try to desconnet all diveces and change de passward but still de same. I have to do some recorts o...
  • HenriqueBacalha
  • Casual Listener
  • 356 Views
  • 2 replies
  • 0 likes
  • 356 Views
  • 2 replies
  • 0 likes

2 accounts

I am still being charged by spotify yet my account says free. Why am I still being charged?

  • Newbie
  • I am still being charged by spotify yet my account says free. Why am I still being charged?
  • Luke
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 335 Views
  • 1 replies
  • 0 likes

Windows problems

I just recently log into my account from a public computer But forgot to log out on the application for windows How do i log out from other devices?

  • Casual Listener
  • I just recently log into my account from a public computer  But forgot to log out on the application for windows  How do i log out from other devices?
  • Luke
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • Account
  • 381 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for artists something went wrong

Can someone help me with this? I can't verify my artist account.

  • Music Fan
  • Can someone help me with this? I can't verify my artist account.
  • TheChemistNL
  • Music Fan
  • 27879 Views
  • 6 replies
  • 0 likes
  • Other
  • 27879 Views
  • 6 replies
  • 0 likes

Can't edit my personal information

I connected my Spotify account to my Facebook account. However, it seems some of my personal information does not sync between these sites, and I can't manually edit the wrong info on my Spotify.

  • Visitor
  • I connected my Spotify account to my Facebook account. However, it seems some of my personal information does not sync between these sites, and I can't manually edit the wrong info on my Spotify.
  • user-removed
  • Not applicable
  • 1035 Views
  • 5 replies
  • 0 likes
  • Account
  • 1035 Views
  • 5 replies
  • 0 likes

Artist name wrong Capalization

Hi, I'm an Artist via DistroKid named: "EazyT." I noticed that my artist name shows up as "Eazyt.". The Letter "t" should be written in capital letters. So could you please change my name from "Eazyt." to "EazyT."? That would be so awesome. https://o...

  • Newbie
  • Hi, I'm an Artist via DistroKid named: "EazyT." I noticed that my artist name shows up as "Eazyt.". The Letter "t" should be written in capital letters. So could you please change...
  • Maxim
  • Spotify Star
  • 770 Views
  • 1 replies
  • 0 likes
  • Account
  • 770 Views
  • 1 replies
  • 0 likes

Signing in

It keeps on saying thatg my email and password aren't correct when they are an anyone help me?

  • Casual Listener
  • It keeps on saying thatg my email and password aren't correct when they are an anyone help me?
  • phan_times
  • Community Legend
  • 417 Views
  • 5 replies
  • 0 likes
  • 417 Views
  • 5 replies
  • 0 likes

Logging in while offline - Android

For some reason I was logged off my Spotify account on my Android. When I try to log in I get a message saying that I can't log in while my device is offline. But I can't change the settings to online without logging in first! I tried going into my a...

  • Newbie
  • For some reason I was logged off my Spotify account on my Android. When I try to log in I get a message saying that I can't log in while my device is offline. But I can't change the settings to onlin...
  • phan_times
  • Community Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • Login
  • 397 Views
  • 1 replies
  • 0 likes

My songs are gone

This morning when i went to use spotify on my phone and computer, they prompted me to log in again. After logging in, all my Library -> Songs were gone and replaced with songs I've never seen before. They all say they were added a day ago too. Seems ...

  • Newbie
  • This morning when i went to use spotify on my phone and computer, they prompted me to log in again.   After logging in, all my Library -> Songs were gone and replaced with songs I've never ...
  • rossi1911
  • Community Legend
  • 602 Views
  • 1 replies
  • 0 likes
  • bug
  • 602 Views
  • 1 replies
  • 0 likes

Been unknowingly paying Rogers for Spotify Premium for 4 months, but only get free access

So I noticed my rogers bill has been higher than usual. I had the free year of spotify on my rogers plan, but it ran out and spotify said I was now on the free subscription, so I decided to check out Apple Music for a few months. Looked into my bill ...

  • Newbie
  • So I noticed my rogers bill has been higher than usual. I had the free year of spotify on my rogers plan, but it ran out and spotify said I was now on the free subscription, so I decided to check out...
  • Noah
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Album na tela de bloqueio

Meu celular Android ( s5 versão 6.0.1) nao mostra mais o album da musica que tá tocando no spotify na tela de bloqueio , eu tenho que ativar alguma opçao pra voltar a aparecer ??

  • Newbie
  • Meu celular Android ( s5 versão 6.0.1) nao mostra mais o album da musica que tá tocando no spotify na tela de bloqueio , eu tenho que ativar alguma opçao pra voltar a aparecer ??
  • Carvalhot
  • Newbie
  • 134549 Views
  • 22 replies
  • 3 likes
  • 134549 Views
  • 22 replies
  • 3 likes

Update payment details

Hello - I need to update my card details for payment as the payment defaulted due to my card being expired but the Update button does not appear to link anywhere, even when opening in a new tab. Neither does the hyperlinked Update your Payment Detail...

  • Casual Listener
  • Hello - I need to update my card details for payment as the payment defaulted due to my card being expired but the Update button does not appear to link anywhere, even when opening in a new tab. Neit...
  • bex8
  • Casual Listener
  • 959 Views
  • 2 replies
  • 1 likes
  • 959 Views
  • 2 replies
  • 1 likes