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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14774 Views

7 replies

11 likes

Security
  • 14774 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

553506 Views

991 replies

116 likes

Account
  • 553506 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131152 Views

74 replies

12 likes

Account
Login
Premium
  • 131152 Views
  • 74 replies
  • 12 likes

Superuser Contribution Unable to log into android app

Having problem with my android app now.. can log into Spotify web just fine. Tried all the solution method but nothing. How ?

Casual Listener

Having problem with my android app now.. can log into Spotify web just fine. Tried all the solution method but nothing. How ?

Alfredo

Roadie

399 Views

1 replies

0 likes

Account
Login
  • 399 Views
  • 1 replies
  • 0 likes

register zip code

hello!!, sorry for the interuption I have had problems to register my zip code, will not let me add my address on my profile, could someone please instruct me on how to register it? is that I am registered by facebook and only appears in edit your ac...

Newbie

hello!!, sorry for the interuption I have had problems to register my zip code, will not let me add my address on my profile, could someone please instruct me on how to register it? is that I am regi...

376 Views

0 replies

0 likes

Account
  • 376 Views
  • 0 replies
  • 0 likes

Hacked by PS4 User?

Hey Guys,I have a Problem. For some days now someone is using my Spotify account at his PlayStation. I can see it at the "Devices" window in Spotify on my Desktop PC and my mobilephone. I changed my password and chose disconnect from all devices, but...

Newbie

Hey Guys, I have a Problem. For some days now someone is using my Spotify account at his PlayStation. I can see it at the "Devices" window in Spotify on my Desktop PC and my mobilephone. I changed m...

hacked

Newbie

3088 Views

4 replies

0 likes

  • 3088 Views
  • 4 replies
  • 0 likes

Premium

I paid premium but still free. Please help me

Casual Listener

I paid premium but still free. Please help me

im_tired2000

Casual Listener

561 Views

1 replies

0 likes

Premium
  • 561 Views
  • 1 replies
  • 0 likes

Solved!! Log in- error 408

I have problems to log in on my app- and I do not want to use my facebook account.. I got error 408? What should I do? I can log in on my computer.

Newbie

I have problems to log in on my app- and I do not want to use my facebook account.. I got error 408? What should I do? I can log in on my computer.

im_tired2000

Casual Listener

131683 Views

333 replies

7 likes

  • 131683 Views
  • 333 replies
  • 7 likes

premium account hacked

I’ve been listening all day on my computer and I got in my car and opened the app on my phone and it says I have the wrong information. I go to put the password in and there’s an email on my account that IS NOT my email. I need this fixed ASAP I’m fr...

Casual Listener

I’ve been listening all day on my computer and I got in my car and opened the app on my phone and it says I have the wrong information. I go to put the password in and there’s an email on my account ...

ahardo

Casual Listener

488 Views

2 replies

0 likes

Account
  • 488 Views
  • 2 replies
  • 0 likes

Facebook e spotify

Ciao a tutti, chiedo aiuto perché tanto tempo fa, per provare spotify invece di creare un account entrai con facebook e poi eliminai l'applicazione sia dal telefono che dalla pagina app di facebook. Oggi ho deciso di creare un account per attivare pr...

Visitor

Ciao a tutti, chiedo aiuto perché tanto tempo fa, per provare spotify invece di creare un account entrai con facebook e poi eliminai l'applicazione sia dal telefono che dalla pagina app di facebook. ...

Funblader

Newbie

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes

Switched from Premium to Family plan.

Hello,I just switched from my premium to a family plan. However, I paid for a month of premium, so I was wondering if I could get a refund for the premium. I purchased Spotify Premium before my sisters asked me to purchase the family plan for us. I s...

Newbie

Hello, I just switched from my premium to a family plan. However, I paid for a month of premium, so I was wondering if I could get a refund for the premium. I purchased Spotify Premium before...

phan_times

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Change Email

Hi, my spotify is setup through my facebook and I need to change my email address. I know I have to change it through facebook first but I've already done that yet there is no change in my email on spotify. Just want to change my email address to the...

Newbie

Hi, my spotify is setup through my facebook and I need to change my email address. I know I have to change it through facebook first but I've already done that yet there is no change in my email on s...

hinalp13

Newbie

916 Views

4 replies

4 likes

  • 916 Views
  • 4 replies
  • 4 likes

bad gate way can't access my account

I'm trying to cancel my subscription and cannot even access my account page. I see this is not just my problem. Can you please fix this problem and cancel my premium subscription as soon as possible?

Newbie

I'm trying to cancel my subscription and cannot even access my account page. I see this is not just my problem.   Can you please fix this problem and cancel my premium subscription as soon a...

oogarcia

Newbie

2064 Views

17 replies

3 likes

  • 2064 Views
  • 17 replies
  • 3 likes

someone else is using my account

Basically I think someone else is using my account, when I log in sometimes there is music playing that I dont listen to, connected to chrome web player (i don't use chrome web player). I'm not logged into spotify anywhere else. My spotify is connect...

Newbie

Basically I think someone else is using my account, when I log in sometimes there is music playing that I dont listen to, connected to chrome web player (i don't use chrome web player). I'm not logge...

Maxim

Spotify Star

1695 Views

1 replies

0 likes

  • 1695 Views
  • 1 replies
  • 0 likes

Solved!! Cancellation Problems

Decided to cancel my Spotify Premium trial, and when I get to the verification page, it says my password is incorrect, even though I typed in the same password. I haven't had any response from support. I'd rather not be charged. Someone help please.

Casual Listener

Decided to cancel my Spotify Premium trial, and when I get to the verification page, it says my password is incorrect, even though I typed in the same password. I haven't had any response from suppor...

fck6099

Casual Listener

12392 Views

86 replies

7 likes

  • 12392 Views
  • 86 replies
  • 7 likes

How many devices can you use?

I have 2 phones, 1 for work 1 for personal, I also use my work computer. Can I use my home computer as well or my tablet?

Music Fan

  I have 2 phones, 1 for work 1 for personal, I also use my work computer. Can I use my home computer as well or my tablet? 

CzechFencer

Composer

526 Views

1 replies

0 likes

Account
  • 526 Views
  • 1 replies
  • 0 likes

How to change the artist name?

Hi, I have a question. I have spotify artist profile and my artist's name had changed. How can I change it on spotify?

Newbie

Hi, I have a question. I have spotify artist profile and my artist's name had changed. How can I change it on spotify? 

ZakPerris

Newbie

6036 Views

3 replies

1 likes

Account
  • 6036 Views
  • 3 replies
  • 1 likes

Superuser Contribution Change email while having forgotten password

Hi there!My boyfriend‘s account was put with a mail address from his ex. For being able to use the family premium thing, they made it like that. Now with the relationship long gone; he would like to keep his playlists etc (mail address connected to F...

Newbie

Hi there! My boyfriend‘s account was put with a mail address from his ex. For being able to use the family premium thing, they made it like that.   Now with the relationship long gone; he wou...

SergioDavid

Roadie

467 Views

1 replies

0 likes

Account
Login
  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution STUDENT PREMIUM

Hi, i'd like to have spotify premium for students, I did all the process, I enter my personal information and my card's number and in the end I sent the documents. I download the app and I log in, it results the I have spotify free but i payed for pr...

Casual Listener

Hi,  i'd like to have spotify premium for students, I did all the process, I enter my personal information and my card's number and in the end I sent the documents. I download the app and ...

SergioDavid

Roadie

432 Views

1 replies

0 likes

Account
Premium
Subscription
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't lot in in my premium account

I have two accounts in spotify one is premium and the other one is free. I accidently lot out in my premium account and when I tried to lot in again it said there isn't an account name like that but then I confirmed with my free account and my accoun...

Newbie

I have two accounts in spotify one is premium and the other one is free. I accidently lot out in my premium account and when I tried to lot in again it said there isn't an account name like that but ...

SergioDavid

Roadie

418 Views

1 replies

0 likes

Account
Premium
  • 418 Views
  • 1 replies
  • 0 likes

What if I delete downloaded song from my playlist?

Hello, just have a quick question.What if I add a song to my playlist on my phone, download it(so I can listen to it offline etc.) and after any time I delete this song from my playlist? Is this song automatically being deleted from my Android device...

Newbie

Hello, just have a quick question. What if I add a song to my playlist on my phone, download it(so I can listen to it offline etc.) and after any time I delete this song from my playlist? Is this so...

DJ_PaulMC

Casual Listener

955 Views

1 replies

3 likes

Android
  • 955 Views
  • 1 replies
  • 3 likes

Superuser Contribution Error with Account (Mixtape 500)

I can't access my account right now, not a major deal, but I wanted to change my profile picture... help me out, please

Music Fan

I can't access my account right now, not a major deal, but I wanted to change my profile picture... help me out, please

SergioDavid

Roadie

767 Views

1 replies

0 likes

Account
  • 767 Views
  • 1 replies
  • 0 likes