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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8593 Views
  • 1 replies
  • 9 likes
  • Security
  • 8593 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476687 Views
  • 978 replies
  • 111 likes
  • Account
  • 476687 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208331 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208331 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119510 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119510 Views
  • 72 replies
  • 12 likes

Problemas con mi cuenta

hola tengo problemas para unirme a un Plan Familiar Premium, al enviar el formulario me aparece que solo puedo cambiar de plan una vez al ano esto que quiere decir?como puedo saber cuando puedo cambiar mi plan nuevamente?

  • Casual Listener
  • hola  tengo problemas para unirme a un Plan Familiar Premium, al enviar el formulario me aparece que solo puedo cambiar de plan una vez al ano  esto que quiere decir? como puedo saber cu...
  • ab-995
  • Composer
  • 383 Views
  • 3 replies
  • 0 likes
  • 383 Views
  • 3 replies
  • 0 likes

Spotify app in my Volvo (Asteroid OS) now says I need a Premium account, which I have.

Hi, I have had my Volvo for over 4 years with the Spotify app installed from the Ateroud market. I have had a premium account all this time and still do. The app has been working great for over 4 years also.I haven't used my car for the last month an...

  • Newbie
  • Hi, I have had my Volvo for over 4 years with the Spotify app installed from the Ateroud market. I have had a premium account all this time and still do. The app has been working great for over 4 yea...
  • 388 Views
  • 0 replies
  • 0 likes
  • 388 Views
  • 0 replies
  • 0 likes

Account hacked

Hi guys, I have been able to use my spotify over my iphone without any problem, but haven't been able to log in through my computer so decided to log on my computer through facebook today and someone's changed the email address, phone number, postcod...

  • Newbie
  • Hi guys,    I have been able to use my spotify over my iphone without any problem, but haven't been able to log in through my computer so decided to log on my computer through facebook to...
  • songassistant
  • Composer
  • 376 Views
  • 1 replies
  • 1 likes
  • 376 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Unknown Device Connected to my Account

Two issues:1) I have a device connected to my account that I am unfamiliar with. It has the speaker symbol, so it is not a phone or a computer, I guess. I have gone through the suggested steps already (change password, sign out of all accounts from w...

Screen Shot 2018-02-21 at 2.21.12 PM.png
  • Regular
  • Two issues: 1) I have a device connected to my account that I am unfamiliar with. It has the speaker symbol, so it is not a phone or a computer, I guess. I have gone through the suggested steps alre...
  • wsly_odom
  • Regular
  • 44326 Views
  • 10 replies
  • 1 likes
  • Android
    Desktop
    Mac
    Mobile
    Windows
  • 44326 Views
  • 10 replies
  • 1 likes

Superuser Contribution Spotify logged me out and won't let me log back in

I went to open my app the other day and spotify had logged me out. No biggie. I will just log in again. But everything I have tried is a no go. I have tried.....1. Logging in with my email and password..."incorrect password"2. Reset password and retr...

  • Newbie
  • I went to open my app the other day and spotify had logged me out. No biggie. I will just log in again. But everything I have tried is a no go. I have tried..... 1. Logging in with my email and pass...
  • ZullyB
  • Roadie
  • 2262 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 2262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connectivity

Anybody else having issues with spotify going in and out?

  • Newbie
  • Anybody else having issues with spotify going in and out?
  • ZullyB
  • Roadie
  • 312 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 312 Views
  • 1 replies
  • 0 likes

Log in

I try to login but it shows me that my username and password are wrong, I also try with the Facebook option but it tells me the same thing

  • Newbie
  • I try to login but it shows me that my username and password are wrong, I also try with the Facebook option but it tells me the same thing
  • songassistant
  • Composer
  • 304 Views
  • 1 replies
  • 1 likes
  • 304 Views
  • 1 replies
  • 1 likes

[Family] Allow Family Members with a different Address

Good morning, Is it possible to change the country on my Spotify account? I am temporarily in France, however I would like to join the family plan with my siblings in Italy. How can I do that? Thanks!

  • Newbie
  • Good morning,   Is it possible to change the country on my Spotify account? I am temporarily in France, however I would like to join the family plan with my siblings in Italy. How can I do tha...
  • ab-995
  • Composer
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Cannot reset password

My spotify account logged out of both my phone and laptop for the first time in years, and I don't know my password. I can't reset the password because the email associated with the account is deactivated (it's such an old email), and I can't get on....

  • Visitor
  • My spotify account logged out of both my phone and laptop for the first time in years, and I don't know my password. I can't reset the password because the email associated with the account is deacti...
  • ab-995
  • Composer
  • 466 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 466 Views
  • 1 replies
  • 0 likes

Recover account

So I had a Spotify account that was associated with my facebook. I deleted my Facebook awhile ago but never set up my Spotify account as it’s own account. When it came around to pay my bill it paid for an account that was under my email (it created a...

  • Newbie
  • So I had a Spotify account that was associated with my facebook. I deleted my Facebook awhile ago but never set up my Spotify account as it’s own account. When it came around to pay my bill it paid f...
  • ab-995
  • Composer
  • 628 Views
  • 1 replies
  • 0 likes
  • 628 Views
  • 1 replies
  • 0 likes

Solved!! I can't access my Artist Account

I published a track via Tunecore.They created my artist account but how can I access to the account? - Skae

  • Casual Listener
  • I published a track via Tunecore. They created my artist account but how can I access to the account?   - Skae
  • chbeml
  • Casual Listener
  • 17849 Views
  • 6 replies
  • 2 likes
  • Account
  • 17849 Views
  • 6 replies
  • 2 likes

Abnormal activity

HelloLast night i'm get an email from spotify about abnormal activity. But i'm using the latest version of spotify on my android device and installed from google play store (version 8.4.45.633) and i also subscribed to spotify premium for family plan...

  • Newbie
  • Hello Last night i'm get an email from spotify about abnormal activity. But i'm using the latest version of spotify on my android device and installed from google play store (version 8.4.45.633) and...
  • CzechFencer
  • Composer
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

conected to facebook

I was conected to my sisters acount before and now im tying to conect my facebook to my own acount but can´t or i can but my facebook playlists i did on my sister acount won´t apper on my own acount now and i have tried to disconect and conect agian ...

  • Newbie
  • I was conected to my sisters acount before and now im tying to conect my facebook to my own acount but can´t or i can but my facebook playlists i did on my sister acount won´t apper on my own acount ...
  • JohnHoulderUK
  • Casual Listener
  • 491 Views
  • 1 replies
  • 0 likes
  • 491 Views
  • 1 replies
  • 0 likes

Conta Premium sem individualidade

Quando uma pessoa esta ouvindo eu nao posso ouvir.

  • Newbie
  • Quando uma pessoa esta ouvindo eu nao posso ouvir.
  • Bittencourt
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

I have not an illegal app but I received e-mails

I received days ago an e-mail from Spotify saying that I was using an unauthorized version of the app. I deleted it and now I have the official version but yesterday I received another e-mail saying the same thing. I don't know what to do, I'm afraid...

  • Newbie
  • I received days ago an e-mail from Spotify saying that I was using an unauthorized version of the app. I deleted it and now I have the official version but yesterday I received another e-mail saying ...
  • LoganHelps
  • Composer
  • 620 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 620 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Someone Changed My Email

I recieved an email from spotify stating the email for my primary account had just been changed, but i did not request this change. As of now i can not log in to my primary account and by using a secondary account i can see that someone has been usin...

  • Newbie
  •   I recieved an email from spotify stating the email for my primary account had just been changed, but i did not request this change.  As of now i can not log in to my primary acc...
  • gardenoam
  • Casual Listener
  • 216976 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 216976 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist Content Disappearing

I load artists/songs I want to explore in the future into playlists to listen to later and then split into other playlists. I have been doing this for years on Spotify. I fill them to the limit (close to 10k) songs before splitting them. I keep aboou...

  • Casual Listener
  • I load artists/songs I want to explore in the future into playlists to listen to later and then split into other playlists. I have been doing this for years on Spotify. I fill them to the limit (clos...
  • msudawg12
  • Casual Listener
  • 904 Views
  • 4 replies
  • 0 likes
  • Playlists
  • 904 Views
  • 4 replies
  • 0 likes

Change username or name profile

Hello spotify community, i need helpHow to change my profile name on spotify my profile name changted to name from Facebook (i dont need it) please help me

  • Newbie
  • Hello spotify community, i need help How  to change my profile name on  spotify my profile name  changted to name from Facebook (i dont need it) please help me
  • Maxim
  • Spotify Star
  • 1361 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 1361 Views
  • 5 replies
  • 0 likes

Offline Access Withdrawn

Hello, I've recently logged on and was greeted with the message that my offline access has been withdrawn. I only have three devices and only one of them is showing logged in (My mac), which is also the one that says offline access has been withdrawn...

  • Newbie
  • Hello, I've recently logged on and was greeted with the message that my offline access has been withdrawn. I only have three devices and only one of them is showing logged in (My mac), which is also ...
  • LoganHelps
  • Composer
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Cant login no error messege

Tried to log in to my acount on the android app just won't log in the password is good reset the password twice still can't login no error message

  • Newbie
  • Tried to log in to my acount on the android app just won't log in the password is good reset the password twice still can't login no error message 
  • Al_Z
  • Newbie
  • 474 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 474 Views
  • 1 replies
  • 0 likes