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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 306885 Views
  • 870 replies
  • 98 likes
  • Account
  • 306885 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140351 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140351 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81447 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81447 Views
  • 64 replies
  • 9 likes

Solved!! The Your Library is missing

I changed the email of an account I made a while back and confirmed the new email to the old one but when I made a new account with the email from the old account, it wouldn't show the your library. It only lets me make playlists and I can't save any...

  • Newbie
  • I changed the email of an account I made a while back and confirmed the new email to the old one but when I made a new account with the email from the old account, it wouldn't show the your library. ...
  • user-removed
  • Not applicable
  • 1066 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 1066 Views
  • 2 replies
  • 0 likes

Solved!! Playlist Customized Covers

Okay, so I doubt I am the only person having this problem. I have looked it up on the forum and people have talked about it. However, the "solutions" have not worked for me. So I have seen many accounts where they have customize covers for their play...

Screenshot 2018-01-06 at 8.54.15 PM.png Screenshot 2018-01-06 at 9.18.53 PM.png
  • Casual Listener
  • Okay, so I doubt I am the only person having this problem. I have looked it up on the forum and people have talked about it. However, the "solutions" have not worked for me. So I have seen many accou...
  • IguanaSetup
  • Community Legend
  • 1178 Views
  • 3 replies
  • 0 likes
  • Other
  • 1178 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect Automatically starts Spotify on other devices

I use Spotify at work and use the Spotify Windows Desktop app. The problem is that everytime I play a song, it automatically starts the app on my phone and plays music from there AND from my computer. This is not a question of choosing, it plays musi...

  • Newbie
  • I use Spotify at work and use the Spotify Windows Desktop app. The problem is that everytime I play a song, it automatically starts the app on my phone and plays music from there AND from my com...
  • Alfredo
  • Roadie
  • 658 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
  • 658 Views
  • 1 replies
  • 0 likes

Spotify Xbox One app

I created my Spotify account using my Facebook credentials. When I attempt to login to the Spotify App in my Volvo V90 Cross Country console, I used the same email and password I use for Facebook, but the login fails. There is no option in the Volvo ...

  • Newbie
  • I created my Spotify account using my Facebook credentials.  When I attempt to login to the Spotify App in my Volvo V90 Cross Country console, I used the same email and password I use for Facebo...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

familly account cannot have access

Hi There,I have a Premium family account. When I create a new family member, things are going right and the new member receive a mail with a link. the link opens a sessions but the password nevers works and when I want to reset it the system doesn't ...

  • Newbie
  • Hi There, I have a Premium family account. When I create a new family member, things are going right and the new member receive a mail with a link. the link opens a sessions but the password nevers ...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Refund for charged more than student discount.

Hello, I moved from Apple Music to Spotify because I liked the social aspect of Spotify. However, for the past couple months I've been charged $5 extra because I did not "renew" my identity as a student. Will I be able to get a refund for the months ...

  • Newbie
  • Hello,   I moved from Apple Music to Spotify because I liked the social aspect of Spotify. However, for the past couple months I've been charged $5 extra because I did not "renew" my identity ...
  • IguanaSetup
  • Community Legend
  • 535 Views
  • 1 replies
  • 0 likes
  • 535 Views
  • 1 replies
  • 0 likes

Facebook Deleted

I deleted my Facebook and now I can’t log into my premium account. I read around that the solution is to just make a new one. I’m okay with that but the problem Is that I can’t figure out how to unsubscribe to my premium. How do I unsubscribe to the ...

  • Newbie
  • I deleted my Facebook and now I can’t log into my premium account. I read around that the solution is to just make a new one. I’m okay with that but the problem Is that I can’t figure out how to unsu...
  • IguanaSetup
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Solved!! Account Hacked!! HELP!

My account has been hacked! I first got an email saying that I requested to reset my password then another one following this saying my email address has been changed to a completely random address now I cannot log in through my username or reset any...

  • Casual Listener
  • My account has been hacked! I first got an email saying that I requested to reset my password then another one following this saying my email address has been changed to a completely random address n...
  • hannahcairns19
  • Casual Listener
  • 969 Views
  • 2 replies
  • 0 likes
  • 969 Views
  • 2 replies
  • 0 likes

Pagamento realizado, mas nao houve a liberacao do premium

Realizei o pagamento de conta anual no valor de 169,00 reais dia 28/12/2017, e ja tem o recibo do pagamento na minha conta do Spotify, mas ate hoje nao houve a liberacao da conta premium, e foi realizado o cancelamento da conta premium! Como proceder...

  • Newbie
  • Realizei o pagamento de conta anual no valor de 169,00 reais dia 28/12/2017, e ja tem o recibo do pagamento na minha conta do Spotify, mas ate hoje nao houve a liberacao da conta premium, e foi reali...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Premium subscription update

Hi, today i got a notification when i was trying to listen to music, but it told me to update my premium subscription and when i got home and tried to uodate it, it wouldnt let me saying that there is no spotify in my country, which is not trye since...

  • Newbie
  • Hi, today i got a notification when i was trying to listen to music, but it told me to update my premium subscription and when i got home and tried to uodate it, it wouldnt let me saying that there i...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

Serious problem with email address contact on my account

Hi. My spotify account was created with facebook, but has pulled across an old email address which I deleted from Facebook a long time ago. When I try to update the email address in spotify it says I have to go to my facebook account. But the old ema...

  • Casual Listener
  • Hi. My spotify account was created with facebook, but has pulled across an old email address which I deleted from Facebook a long time ago. When I try to update the email address in spotify it says I...
  • melabee
  • Casual Listener
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 300 Views
  • 1 replies
  • 0 likes

Someone else using my Spotify

Hi, Hoping that someone will have a solution to my problem. Basically ive had someone using my account, no, I have NOT shared any account information such as password etc. I have done everything Ive been able to come up with in order to solve this pr...

  • Newbie
  • Hi,    Hoping that someone will have a solution to my problem.  Basically ive had someone using my account, no, I have NOT shared any account information such as password etc. ...
  • user-removed
  • Not applicable
  • 693 Views
  • 7 replies
  • 0 likes
  • Security
  • 693 Views
  • 7 replies
  • 0 likes

Clarification on why ignore features will not be included, even for premium accounts

Hi Spotify - could you please elaborate on why it was decided to not respect the interest of consumers by adding ignore / blacklist feature for artists or songs? Even for paying accounts?Why are people forced to accept content that they are not inter...

  • Newbie
  • Hi Spotify - could you please elaborate on why it was decided to not respect the interest of consumers by adding ignore / blacklist feature for artists or songs? Even for paying accounts? Why a...
  • 364 Views
  • 0 replies
  • 2 likes
  • blacklisting
    customer happyness
  • 364 Views
  • 0 replies
  • 2 likes

Solved!! I've gotten hacked, need help

I just got hacked on my Spotify account and stupid as I was I decided to go an log out from all accounts. The issue is that I didn't have an email assosiated with the account(from what I could tell at least) so I can't retrieve the password and none ...

  • Visitor
  • I just got hacked on my Spotify account and stupid as I was I decided to go an log out from all accounts. The issue is that I didn't have an email assosiated with the account(from what I could tell a...
  • user-removed
  • Not applicable
  • 894 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 894 Views
  • 4 replies
  • 0 likes

Mi cancion aparece en el perfil de otro artista con mi nombre

Hola tengo un problema esta es mi cuenta de artista:https://open.spotify.com/artist/3ZT1g0t6UlS13H5F84d9asestaverificada y todo, pero subi otras canciones y aparecen en otro perfil con mi mismo nombre pero tiene link de artista diferente alguien me a...

  • Newbie
  • Hola tengo un problema esta es mi cuenta de artista: https://open.spotify.com/artist/3ZT1g0t6UlS13H5F84d9as estaverificada y todo, pero subi otras canciones y aparecen en otro perfil con mi mismo n...
  • gaoblau
  • Newbie
  • 1672 Views
  • 2 replies
  • 0 likes
  • 1672 Views
  • 2 replies
  • 0 likes

Spotify playing random music on it's own.

I'm really not sure what's going on. The past few weeks I've noticed my music randomly changing late at night. I'll put on something when I go to sleep - sometimes softer music, sometimes rain sounds, etc. When I wake up, my phone (bluetoothed to a h...

  • Regular
  • I'm really not sure what's going on.   The past few weeks I've noticed my music randomly changing late at night. I'll put on something when I go to sleep - sometimes softer music, sometimes ra...
  • 1158 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Security
  • 1158 Views
  • 0 replies
  • 0 likes

Solved!! Lost premium code

Last year, i've given my girlfriend a premium code as a birthday gift, which i had purchased on the spotify website. She wasn't able to use the code up until now because she did not have acces to a stable internet connection. She had printed her subs...

  • Newbie
  •   Last year, i've given my girlfriend a premium code as a birthday gift, which i had purchased on the spotify website. She wasn't able to use the code up until now because she did not have acce...
  • astridaaftink
  • Newbie
  • 6543 Views
  • 4 replies
  • 0 likes
  • 6543 Views
  • 4 replies
  • 0 likes

charged 9.99 instead of 4.99

Hi, on 6th october you charged me 9.99 for my subscription which is meant to be 4.99 as i have a student account. please can you refund me asap this isn't the first time this has happened. caitlin

  • Casual Listener
  • Hi,   on 6th october you charged me 9.99 for my subscription which is meant to be 4.99 as i have a student account.   please can you refund me asap this isn't the first time this ha...
  • Mikaila
  • Newbie
  • 14720 Views
  • 3 replies
  • 4 likes
  • Premium
  • 14720 Views
  • 3 replies
  • 4 likes

How do I edit my Username

How do I edit my username on Spotify? I made a new account because my first acc was connected with Facebook and that's the only way to log that acc in. Now, this new account is premium and I just want to edit my username because Spotify gave me a ver...

  • Newbie
  • How do I edit my username on Spotify? I made a new account because my first acc was connected with Facebook and that's the only way to log that acc in. Now, this new account is premium and I just wan...
  • Maxim
  • Spotify Star
  • 1043 Views
  • 1 replies
  • 0 likes
  • 1043 Views
  • 1 replies
  • 0 likes