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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • SheVr
  • Casual Listener
  • 259837 Views
  • 504 replies
  • 33 likes
  • Account
    Free
  • 259837 Views
  • 504 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12949 Views
  • 6 replies
  • 11 likes
  • Security
  • 12949 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528591 Views
  • 989 replies
  • 113 likes
  • Account
  • 528591 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127950 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127950 Views
  • 74 replies
  • 12 likes

Superuser Contribution Playlist not showing all my songs

I have over 90 songs on my playlist, I can see them and play them but no one else can, they only see 3 songs. I've made it public, tried collaborative, shared it with multiple people, I've tried any option I could think of. Please help!

  • Newbie
  • I have over 90 songs on my playlist, I can see them and play them but no one else can, they only see 3 songs. I've made it public, tried collaborative, shared it with multiple people, I've tried any ...
  • Murpface
  • Casual Listener
  • 2212 Views
  • 3 replies
  • 1 likes
  • 2212 Views
  • 3 replies
  • 1 likes

Samsung TV logs out automatically

Hi, I have a Samsung TV (the frame 65”). The Spotify app keeps logging me out and I need to either log in with password or use connect to get going again. This is somewhat frustrating.Any suggestions? Thanks.

  • Newbie
  • Hi, I have a Samsung TV (the frame 65”).    The Spotify app keeps logging me out and I need to either log in with password or use connect to get going again. This is somewhat frustrating....
  • Jet431
  • Casual Listener
  • 1508 Views
  • 3 replies
  • 1 likes
  • 1508 Views
  • 3 replies
  • 1 likes

Solved!! I have premiu for family, and want to listen to mobile Phone and Pad at the same time, on one user.

I have premium for family, and want to listen to mobile Phone and Pad at the same time, registred on the same user, (e-mail) isn't that possible? It looks like I have to choose from which device I want to be listening.

  • Casual Listener
  • I have premium for family, and want to listen to mobile Phone and Pad at the same time, registred on the same user, (e-mail) isn't that possible? It looks like I have to choose from which device I wa...
  • Kjhes
  • Casual Listener
  • 943 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 943 Views
  • 4 replies
  • 0 likes

Solved!! i can't use facebook at work

hello, my spotify acount is sync by facebook but i cant use facebook at work and also can't use spotify at work because facebook is blocked by proxy of my enterprise . Can I "unsync" my acount with facebook to be able to use it at work ansd also taki...

  • Newbie
  • hello, my spotify acount is sync by facebook but i cant use facebook at work and also can't use spotify at work because facebook is blocked by proxy of my enterprise . Can I  "unsync" my a...
  • ValyWanKenobi
  • Newbie
  • 10725 Views
  • 4 replies
  • 2 likes
  • 10725 Views
  • 4 replies
  • 2 likes

Solved!! Discover weekly not updating

Last my Discover Weekly playlist got updated was on 3-Oct-2016. Please restore its activity. Missing it too much already.

  • Casual Listener
  • Last my Discover Weekly playlist got updated was on 3-Oct-2016. Please restore its activity. Missing it too much already.
  • Dylanmercieca
  • Newbie
  • 2445 Views
  • 8 replies
  • 0 likes
  • Account
    Other
  • 2445 Views
  • 8 replies
  • 0 likes

Account detail changed

Hi everybody, I’m having troubles with my account.I know people may have asked it a billion times, but how can I have back my account when the email and the password has been changed probably by a virus or illegally by unknown? I received an email fr...

  • Newbie
  • Hi everybody, I’m having troubles with my account. I know people may have asked it a billion times, but how can I have back my account when the email and the password has been changed probably by a ...
  • Maxim
  • Spotify Star
  • 3488 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 3488 Views
  • 1 replies
  • 0 likes

Tried everything cannot login

Hi all, I have tried everything Facebook, email to login to my Spotify account. Since I can remember I have not been able to use the service. I believe my profile or something is corrupt. Can someone reset my profile ?

  • Casual Listener
  • Hi all, I have tried everything Facebook, email to login to my Spotify account. Since I can remember I have not been able to use the service. I believe my profile or something is corrupt. Can someone...
  • gbireland123
  • Casual Listener
  • 560 Views
  • 2 replies
  • 0 likes
  • 560 Views
  • 2 replies
  • 0 likes

Play on Two Devices at once

This is what I am trying to see if I can do: Play a "go to sleep" playlist in my son's room to get him to sleep and "favorites" playlist on my laptop so I can do work (without falling asleep) simultaneously.. Would I be able to do that if I get premi...

  • Newbie
  • This is what I am trying to see if I can do:   Play a "go to sleep" playlist in my son's room to get him to sleep and "favorites" playlist on my laptop so I can do work (without falling asle...
  • echawqui
  • Newbie
  • 88425 Views
  • 8 replies
  • 2 likes
  • Other
    Premium
  • 88425 Views
  • 8 replies
  • 2 likes

Superuser Contribution Country problem

I have spotify premium. I got it in Turkey but when i moved Italy, Spotify changed my membership. Now i am basic user but i am paying for premium. Can you please help me? Also, spotify help doesnt useful.

  • Newbie
  • I have spotify premium. I got it in Turkey but when i moved Italy, Spotify changed my membership. Now i am basic user but i am paying for premium. Can you please help me? Also, spotify help doesnt us...
  • Julian
  • Moderator
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Account Details not reflecting account details Facebook

Hi there, I have changed my email address on Facebook a very long time ago. I noticed on my spotify it's still on my old email address and it won't let me change it. I'm getting this notice instead "You can edit your email address, gender, and birthd...

  • Regular
  • Hi there, I have changed my email address on Facebook a very long time ago. I noticed on my spotify it's still on my old email address and it won't let me change it.  I'm getting this notice ...
  • Alfredo
  • Roadie
  • 826 Views
  • 4 replies
  • 0 likes
  • 826 Views
  • 4 replies
  • 0 likes

Solved!! Moved to other country

Hi While ago we moved to another country from USA (South Carolina) to Europe (Czech Republic). And bank blocked my debit card just a few days ago which I am using for payments (Spotify Premium). So all my music is located mostly in the USA also my di...

  • Casual Listener
  • Hi 🙂   While ago we moved to another country from USA (South Carolina) to Europe (Czech Republic).   And bank blocked my debit card just a few days ago which I am using for paymen...
  • BrouweTravel
  • Casual Listener
  • 648 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 648 Views
  • 2 replies
  • 0 likes

Solved!! A device I don't own or use is connected to my Spotify and I want to get it off!!

A PS4 has somehow gotten my account, and is using it, and it is not mine and I don't recognize it, I need to get rid of this device on my account! Please help!

  • Newbie
  • A PS4 has somehow gotten my account, and is using it, and it is not mine and I don't recognize it, I need to get rid of this device on my account! Please help!
  • user-removed
  • Not applicable
  • 5952 Views
  • 4 replies
  • 0 likes
  • 5952 Views
  • 4 replies
  • 0 likes

Changing account over from UK to Ireland.

Hi all, I have relocated to Ireland from the UK. I am trying to update my details and change the bank account I am paying out of (from a British to an Irish bank account) .When I try to update my Spotify premium account details, the "country" box is ...

  • Casual Listener
  • Hi all,   I have relocated to Ireland from the UK. I am trying to update my details and change the bank account I am paying out of (from a British to an Irish bank account) . When I try t...
  • forsakenhorizon
  • Music Fan
  • 1035 Views
  • 1 replies
  • 0 likes
  • 1035 Views
  • 1 replies
  • 0 likes

Spotify for Business / Commercial Accounts

Curious if anyone out there is using Spotify successfully in a business setting? I understand it's not something Spotify is offering, but maybe they are paying the Licensing fees directly to the agencies just to use the Spotify service? I'm curious i...

  • Newbie
  • Curious if anyone out there is using Spotify successfully in a business setting? I understand it's not something Spotify is offering, but maybe they are paying the Licensing fees directly to the agen...
  • Brady-R
  • Newbie
  • 25377 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 25377 Views
  • 3 replies
  • 0 likes

How the **bleep** do I actually see and play music on here? All i can see is my profile details.

After no end of trouble logging in, did password reset five times, uninstalled and reinstalled the app twice, all I am able to see is my profile details and help topics, which are no help whatsoever. Nowhere is there an option to view or play music. ...

  • Visitor
  • After no end of trouble logging in, did password reset five times, uninstalled and reinstalled the app twice, all I am able to see is my profile details and help topics, which are no help whatsoever....
  • forsakenhorizon
  • Music Fan
  • 507 Views
  • 2 replies
  • 0 likes
  • 507 Views
  • 2 replies
  • 0 likes

Charged for full premium amount instead of student discount amount

I'm checking my bank account and see I was charged $9.99 for having Spotify Premium, but I've been on the Student discount so I understand why I wasn't instead charegd $4.99. I wasn't notified that student discounts only lasted for a year and that so...

  • Newbie
  • I'm checking my bank account and see I was charged $9.99 for having Spotify Premium, but I've been on the Student discount so I understand why I wasn't instead charegd $4.99. I wasn't notified that s...
  • Hippiedippiegrl
  • Newbie
  • 1759 Views
  • 6 replies
  • 5 likes
  • Subscription
  • 1759 Views
  • 6 replies
  • 5 likes

Superuser Contribution Change email address and use it for a new account?

Hello,I would like to create a new account with an email address already in use in another account. If I change the email in account A, could I use the old email address from account A for account B?Thanks a lot for your answer. PS: If anyone wonders...

  • Visitor
  • Hello, I would like to create a new account with an email address already in use in another account. If I change the email in account A, could I use the old email address from account A for account ...
  • Jack
  • Roadie
  • 1015 Views
  • 1 replies
  • 0 likes
  • 1015 Views
  • 1 replies
  • 0 likes

Facebook Activity Log

I found out that my Spotify activity log on Facebook is no longer updated but my social setting option 'Publish Activity' is still checked. Does anyone know why this happened?

  • Newbie
  • I found out that my Spotify activity log on Facebook is no longer updated but my social setting option 'Publish Activity' is still checked. Does anyone know why this happened?
  • misskeykey
  • Casual Listener
  • 743 Views
  • 1 replies
  • 3 likes
  • 743 Views
  • 1 replies
  • 3 likes

Superuser Contribution Cancle

How too Cancle my account ?? ? 

  • Newbie
  • How too Cancle my account ?? ?  
  • Julian
  • Moderator
  • 1700 Views
  • 1 replies
  • 0 likes
  • 1700 Views
  • 1 replies
  • 0 likes

Account hacked

Hello, I've contacted you many times without answers from you, my dear Spotify, so i'm trying here. My premium account has been hacked many times and can't change my Password for a few complicated reasons :1/I connect myself to the account with my fa...

  • Casual Listener
  • Hello,     I've contacted you many times without answers from you, my dear Spotify, so i'm trying here.   My premium account has been hacked many times and can't change my Passwor...
  • Maxim
  • Spotify Star
  • 1267 Views
  • 7 replies
  • 0 likes
  • 1267 Views
  • 7 replies
  • 0 likes