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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80372 Views

9 replies

2 likes

Account
Login
  • 80372 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653731 Views

13 replies

4 likes

Account
  • 653731 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734163 Views

18 replies

29 likes

  • 734163 Views
  • 18 replies
  • 29 likes

Superuser Contribution Randomly skipping songs and playing Zae Day

Copying from another post and adding on...."I have Spotify premium, and every once in a while, I will be playing one of my playlists, and the song will just skip to the next song. Other times, it will start playing a completely different playlist, on...

Casual Listener

Copying from another post and adding on.... "I have Spotify premium, and every once in a while, I will be playing one of my playlists, and the song will just skip to the next song. Other times, it w...

Melody

Spotify

3595 Views

11 replies

1 likes

  • 3595 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution Spotify pauses randomly and plays tracks i have never listened to

Spotify is acting weird recently. On both my devices (windows and android phone) the program is pausing my songs, after that changes my music/playlist to some (maybe) thai music that I've never listened to. The album is Best of Drill Beats, by drill ...

Casual Listener

Spotify is acting weird recently. On both my devices (windows and android phone) the program is pausing my songs, after that changes my music/playlist to some (maybe) thai music that I've never liste...

iagaresko

Casual Listener

2285 Views

4 replies

0 likes

Android
Desktop
Windows
  • 2285 Views
  • 4 replies
  • 0 likes

Superuser Contribution PROBLEMAS PARA **bleep** DE PLANO PREMIUM

Prezados, Meu problema com Spotify e no **bleep**...nao consigo realizar os **bleep** e minha conta ja esta em FREE. Todos os cartoes de Credito que uso nao estao recusando mas no site do spotify sempre da erro inclusive na forma de **bleep** BOLETO....

Newbie

Prezados,  Meu problema com Spotify e no **bleep**...nao consigo realizar os **bleep** e minha conta ja esta em FREE. Todos os cartoes de Credito que uso nao estao recusando mas no site do spo...

Jemi

Spotify Legend

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Solved!! Spotify thinks I'm abroad

Hi there, I cannot access my free Spotify account as it thinks I am abroad while I am not. I have recently been abroad for 3 weeks but am back now, how can this issue be fixed? Thank you, Sarah

Visitor

Hi there,   I cannot access my free Spotify account as it thinks I am abroad while I am not. I have recently been abroad for 3 weeks but am back now, how can this issue be fixed?   Than...

user-removed

Not applicable

1707 Views

2 replies

0 likes

Account
Free
Login
  • 1707 Views
  • 2 replies
  • 0 likes

Forgot Email and Username

I have forgotten which email address I have used for my spotify account and the username provided in the app is incorrect. The account has premium, so would be able to log in again. Does someone know how I could recover my email address or username s...

Visitor

I have forgotten which email address I have used for my spotify account and the username provided in the app is incorrect. The account has premium, so would be able to log in again.    Do...

TheBrickSlayer

Roadie

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Solved!! Desktop App Problem

When I try to sign into my spotify on my computer, it won't log in. I tried reinstalling it and i always end up with the same result. Anyone having the same problem?

Casual Listener

When I try to sign into my spotify on my computer, it won't log in. I tried reinstalling it and i always end up with the same result. Anyone having the same problem?

blackatkrs

Casual Listener

1754 Views

7 replies

0 likes

  • 1754 Views
  • 7 replies
  • 0 likes

Family subscription

Hellou, i was canceling my family sub, but it was by accident, can i get it back right the way it was or i have to do all again?

Newbie

Hellou,  i was canceling my family sub, but it was by accident,  can i get it back right the way it was or i have to do all again? 

Maxim

Spotify Star

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

account

hello,i have a premium account on a facebook that i canceled.. how can i recover it to transfer it to my actual facebook account ?

Casual Listener

hello, i have a premium account on a facebook that i canceled..  how can i recover it to transfer it to my actual facebook account ?    

PoopLooser97

Regular

406 Views

3 replies

0 likes

  • 406 Views
  • 3 replies
  • 0 likes

bug or hacked account

There is an annoying bug with my account,playlists of "erindavis23" can be found almost daily in my "Recently Played" feed, but I have NEVER played one of them.Even if Spotify hasn't been used for several days, playlists of "erindavis23" can be found...

Visitor

There is an annoying bug with my account, playlists of "erindavis23" can be found almost daily in my "Recently Played" feed, but I have NEVER played one of them. Even if Spotify hasn...

SuperCanine

Newbie

658 Views

4 replies

0 likes

Account
Security
  • 658 Views
  • 4 replies
  • 0 likes

Email und benutzername vergessen komme nicht mehr in meinen acoount rein

Ich habe meine Email und auch den Benutzername vergessen und komme nicht mehr in meinen Account rein.Ich moechte mein Premium abbo kuendigen. MfG Florian

Newbie

Ich habe meine Email und auch den Benutzername vergessen und komme nicht mehr in meinen Account rein. Ich moechte mein Premium abbo kuendigen.   MfG   Florian

Luke

Spotify Star

9762 Views

1 replies

0 likes

Login
  • 9762 Views
  • 1 replies
  • 0 likes

Solved!! Review my address for Family Account

Sent invitation to my wife twice, but it seems like my address and what she punched in is a little bit different. How can I review the address that I submit to Spotify?

Newbie

Sent invitation to my wife twice, but it seems like my address and what she punched in is a little bit different. How can I review the address that I submit to Spotify? 

Maxim

Spotify Star

978 Views

1 replies

0 likes

  • 978 Views
  • 1 replies
  • 0 likes

Superuser Contribution grenzgaenger

hello,i work in Switzerland and live in Germany. my account goes crazy, is there a solution for everyday swing? thanks,gabriella

Newbie

hello, i work in Switzerland and live in Germany. my account goes crazy, is there a solution for everyday swing? thanks, gabriella

Daisy

Spotify Legend

514 Views

1 replies

0 likes

Account
  • 514 Views
  • 1 replies
  • 0 likes

SPotify account overseas

Hello, I'm using my German spotify account in Australia. It worked great for 8 month. But since yesterday I cannot log in anymore and it says that log in failed because outside of Germany I can use Spotify only for 14 days.... how did that happen aft...

Casual Listener

Hello, I'm using my German spotify account in Australia. It worked great for 8 month. But since yesterday I cannot log in anymore and it says that log in failed because outside of Germany I can use S...

ListenToGlobal

Composer

403 Views

1 replies

0 likes

Account
Login
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in on my new phone

I got a new phone the other day so downloaded Spotify and logged in with my email address and password but it comes up saying my account doesn’t have a password and I can only log in through Facebook. However if I log in through Facebook it’s a diffe...

Newbie

I got a new phone the other day so downloaded Spotify and logged in with my email address and password but it comes up saying my account doesn’t have a password and I can only log in through Facebook...

Daisy

Spotify Legend

625 Views

1 replies

0 likes

Account
Login
  • 625 Views
  • 1 replies
  • 0 likes

Family account

Hallo i bought now a family account but my sister hasnt the same musik like me on her account isnt this possible that she have the same musik from me or should she download all new? Because we were the meanig that we have the same musik but isnt like...

Visitor

Hallo  i bought now a family account but my sister hasnt the same musik like me on her account isnt this possible that she have the same musik from me or should she download all new? Because we...

jsannn

Community Legend

351 Views

1 replies

0 likes

Account
Login
Premium
Security
Subscription
  • 351 Views
  • 1 replies
  • 0 likes

Account hacked, how to delete it?

Hello, My Spotify account got hacked and the hacker changed the email adress I have no idea how but my credit card is still connected and I'm afraid of what he can do with it. I can't delete the account because every email that I send are linked to h...

Casual Listener

Hello, My Spotify account got hacked and the hacker changed the email adress I have no idea how but my credit card is still connected and I'm afraid of what he can do with it. I can't delete the ...

mathofmi

Casual Listener

6100 Views

2 replies

0 likes

Account
  • 6100 Views
  • 2 replies
  • 0 likes

Change username

I have used my facebook email to spotify. And other of mine email to my amazon echo.The echo will not play spotify says spotify dont support it. belives it before the other email. did go to facebook and change all emails there to the new. but spotify...

Newbie

I have used my facebook email to spotify. And other of mine email to my amazon echo. The echo will not play spotify says spotify dont support it. belives it before the other email. did go to faceboo...

ListenToGlobal

Composer

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

How to change email id?

Help me to change email id, I have used my office mail id and now I am thinking to update my personal one.Thanks in advance.

Casual Listener

Help me to change email id, I have used my office mail id and now I am thinking to update my personal one. Thanks in advance. 

kejt_

Community Legend

597 Views

1 replies

0 likes

Account
Free
Login
Premium
Security
Subscription
Unlimited
  • 597 Views
  • 1 replies
  • 0 likes

my email adrees wrong

my e mail address on facebook is old.so i am not able to reach that.i changed email address on facebook with my new one.but it is not change on your system. such a stupid design. Can you please help?if not i will cancell my account.

Newbie

my e mail address on facebook is old.so i am not able to reach that.i changed email address on facebook with my new one.but it is not change on your system. such a stupid design. Can you please help?...

LeoRager

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes