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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 351340 Views
  • 901 replies
  • 105 likes
  • Account
  • 351340 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152036 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152036 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88205 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88205 Views
  • 68 replies
  • 10 likes

Solved!! Roku Spotify app: Playlists not an option anymore (playlists gone)

I have never had an issue with my Roku Spotify app before. I am running it on multiple Roku devices (a Roku 3 and Roku streaming sticks). As of today, I opened up the app on the Roku streaming stick and there was no playlist option - just "search" an...

  • Casual Listener
  • I have never had an issue with my Roku Spotify app before. I am running it on multiple Roku devices (a Roku 3 and Roku streaming sticks). As of today, I opened up the app on the Roku streaming stick ...
  • ljohnston
  • Casual Listener
  • 29076 Views
  • 147 replies
  • 31 likes
  • Premium
  • 29076 Views
  • 147 replies
  • 31 likes

Info on hacked accounts

For those of you that have been hacked, it is most likely because a huge leak of accounts and their passwords were posted online at pastebin.com. I let spotify know on Sunday and they said they would let everyone know on that list there accounts have...

  • Newbie
  • For those of you that have been hacked, it is most likely because a huge leak of accounts and their passwords were posted online at pastebin.com. I let spotify know on Sunday and they said they would...
  • user-removed
  • Not applicable
  • 1410 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1410 Views
  • 3 replies
  • 0 likes

Hacked account?

Hello. Same old hacked account story: noticed someone else using my account and listening BS I'd never listen, contacted support via email, followed the security protocol. Happened again, emailed again and the robotic support team insisted in blockin...

  • Roadie
  • Hello. Same old hacked account story: noticed someone else using my account and listening BS I'd never listen, contacted support via email, followed the security protocol. Happened again, emailed aga...
  • Huothar
  • Roadie
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 314 Views
  • 1 replies
  • 0 likes

My account details are on PasteBin

I decided to search my email address on google just to see what came up, and to my horror it came back with my Spotify email login and password, along with about 1000 others. This was a seemingly unreported leak from this year. I contacted support on...

  • Casual Listener
  • I decided to search my email address on google just to see what came up, and to my horror it came back with my Spotify email login and password, along with about 1000 others. This was a seemingly unr...
  • gr8pics
  • Music Fan
  • 2406 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 2406 Views
  • 1 replies
  • 0 likes

Payment

I am unable to change my billing address because It doesn't recognize my postal code. so this hinders me from changing my country

  • Newbie
  • I am unable to change my billing address because It doesn't recognize my postal code. so this hinders me from changing my country   
  • CryticalAce
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 240 Views
  • 1 replies
  • 0 likes

Can't loggin

Hi, I have my premium account, today I accidentaly dropped my phone and logged out from my app and I can't loggin back, the app is telling me that iam in offline mode...What can I do?Thanks

  • Newbie
  • Hi, I have my premium account, today I accidentaly dropped my phone and logged out from my app and I can't loggin back, the app is telling me that iam in offline mode...What can I do? Thanks
  • Luke
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Premium on all the devices but mine

Hi, I have a spotify account I use on my phones and my tablet. I disconnected from my phone and now when I log in my account it says I have no premium anymore, how could I fix it ?

  • Newbie
  • Hi, I have a spotify account  I use on my phones and my tablet. I disconnected from my phone  and now when I log in my  account  it says I have no premium anymore,  how ...
  • Luke
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
  • 309 Views
  • 1 replies
  • 0 likes

Change country when in another country

HelloI'm on a long vacation in Australia and I changed my country to Australia to listen on Spotify free here. Now my family back in Sweden bought the Spotify family premium and since I still live at home back in Sweden I should be able to join it. H...

  • Newbie
  •  Hello I'm on a long vacation in Australia and I changed my country to Australia to listen on Spotify free here. Now my family back in Sweden bought the Spotify family premium and since I still...
  • Maxim
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 278 Views
  • 1 replies
  • 0 likes

Premium Family Abroad

Hiiiiiii, So my sister lives in Portugal, I am from Berlin and am living in the Netherlands. My mom still lives in Berlin, so does my dad. I saw that all of us need to Reside at the same physical address as the main user in order to be applicable for...

  • Visitor
  • Hiiiiiii,    So my sister lives in Portugal, I am from Berlin and am living in the Netherlands. My mom still lives in Berlin, so does my dad. I saw that all of us need to Reside at t...
  • Rudddy
  • Newbie
  • 558 Views
  • 2 replies
  • 0 likes
  • Premium
  • 558 Views
  • 2 replies
  • 0 likes

My Discover Weekly is stuck on "rap" as the ONLY possible genre.

I can't figure out why the algorithms or whatever picks this Discover Weekly playlist has me completely stuck on gangsta rap or new rap. That's IT.It has been stuck on this one single genre for several MONTHS, even if I go an entire month without lis...

  • Regular
  • I can't figure out why the algorithms or whatever picks this Discover Weekly playlist has me completely stuck on gangsta rap or new rap. That's IT. It has been stuck on this one single genre for s...
  • mistryfire
  • Newbie
  • 2633 Views
  • 6 replies
  • 10 likes
  • Account
  • 2633 Views
  • 6 replies
  • 10 likes

Someone is using my account (alguem ta usando a minha conta)

I tried to log out in all devices, changed my password but it still some odd Playlist are showing up in my account. I don't know what else to do. ( ja tentei sair de todos os dispositivos e troquei minha senha mas continuam aparecendo umas Playlists ...

  • Casual Listener
  • I tried to log out in all devices, changed my password but it still some odd Playlist are showing up in my account. I don't know what else to do. ( ja tentei sair de todos os dispositivos e troquei m...
  • tainamanriquez
  • Casual Listener
  • 488 Views
  • 6 replies
  • 0 likes
  • 488 Views
  • 6 replies
  • 0 likes

Disparition de toutes mes playlists

Ce matin en me connectant j'ai constate que toutes mes playlists avait disparu de mon compte.La fonction de restauration des playlist indique l'effacement de mes playlist a la date d'hier, ce n'est pas moi et je ne vois pas quelqu'un de ma famille ay...

  • Regular
  • Ce matin en me connectant j'ai constate que toutes mes playlists avait disparu de mon compte. La fonction de restauration des playlist indique l'effacement de mes playlist a la date d'hier, ce n'est...
  • 2286 Views
  • 0 replies
  • 3 likes
  • Premium
    Security
  • 2286 Views
  • 0 replies
  • 3 likes

Superuser Contribution Cancelling my payment

Hello i currently in a dilemma on trying to cancel my account payment. I have forgotten my email and password and i am still getting charged.

  • Casual Listener
  • Hello i currently in a dilemma on trying to cancel  my account payment. I have forgotten my email and password and i am still getting charged.
  • MaryS
  • Roadie
  • 270 Views
  • 2 replies
  • 0 likes
  • Other
  • 270 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Changing the postcode on the profile?

Hello, I have my spotify account linked with my facebook account. For the purpose of the family subscription, I wanted to change my postal code. Currently, in my account view this field exists, but is empty; however, when I want to edit my account de...

  • Newbie
  • Hello, I have my spotify account linked with my facebook account. For the purpose of the family subscription, I wanted to change my postal code. Currently, in my account view this field exists, but i...
  • MaryS
  • Roadie
  • 36739 Views
  • 27 replies
  • 2 likes
  • 36739 Views
  • 27 replies
  • 2 likes

Superuser Contribution Facebook login

I used to login on my spotify trough facebook account and next 2-4 days i couldn't log in again when i checked my account instead of name there was only some numbers. I cant login in on spotify and i cant register trough facebook.

  • Newbie
  • I used to login on my spotify trough facebook account and next 2-4 days i couldn't log in again when i checked my account instead of name there was only some numbers. I cant login in on spotify and i...
  • CB48
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • Login
    Other
  • 365 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't see songs I add to my playlist

I manually added all of my saved tracks to a playlist (around 350 songs) but when I add another song, the playlist says that the number of songs has increased, but I can't see the track(s) that I added.

  • Casual Listener
  • I manually added all of my saved tracks to a playlist (around 350 songs) but when I add another song, the playlist says that the number of songs has increased, but I can't see the track(s) that I add...
  • Xynos
  • Casual Listener
  • 4155 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 4155 Views
  • 2 replies
  • 0 likes

Subscription payment failure, AGAIN!?!?!

Hi, this is like the third time I´ve had seriously problems with my Spottily Premium monthly debilitation (I have a subscription). This meens me going to work and all sudden some not very nice and really loud commercial screams in my ears and when I ...

  • Casual Listener
  • Hi, this is like the third time I´ve had seriously problems with my Spottily Premium monthly debilitation (I have a subscription). This meens me going to work and all sudden some not very nice an...
  • rainmaker474
  • Newbie
  • 5530 Views
  • 25 replies
  • 0 likes
  • 5530 Views
  • 25 replies
  • 0 likes

Superuser Contribution Country settings error 408

Hi! I recently moved to the Netherlands, and so it asked me to change my country in the profile settings. I changed the country, but the error keeps reappear and stops me from logging in. (I'm on a Mac btw if it matters)

  • Newbie
  •  Hi! I recently moved to the Netherlands, and so it asked me to change my country in the profile settings. I changed the country, but the error keeps reappear and stops me from logging in. (I'm ...
  • FabianS_Bogota
  • Roadie
  • 303 Views
  • 1 replies
  • 0 likes
  • Login
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't subscribe to family account because I live in a different country now

HI, my whole family can subscribe to the family account except me. The system is always telling me that I'm in a foreign country when I want to confirm our new family account adress. What can I do??? thanks for your help

  • Newbie
  • HI,   my whole family can subscribe to the family account except me. The system is always telling me that I'm in a foreign country when I want to confirm our new family account adress. What ca...
  • FabianS_Bogota
  • Roadie
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi I've been having a problem logging in.

Hi I've been having a problem logging in. I've done a password reset but it says "we are currently experiencing problems please try again later" and I would like some help

  • Visitor
  • Hi I've been having a problem logging in. I've done a password reset but it says "we are currently experiencing problems please try again later" and I would like some help  
  • FabianS_Bogota
  • Roadie
  • 1145 Views
  • 1 replies
  • 0 likes
  • 1145 Views
  • 1 replies
  • 0 likes