Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi Spotify - could you please elaborate on why it was decided to not respect the interest of consumers by adding ignore / blacklist feature for artists or songs? Even for paying accounts?Why are people forced to accept content that they are not inter...
I just got hacked on my Spotify account and stupid as I was I decided to go an log out from all accounts. The issue is that I didn't have an email assosiated with the account(from what I could tell at least) so I can't retrieve the password and none ...
Hola tengo un problema esta es mi cuenta de artista:https://open.spotify.com/artist/3ZT1g0t6UlS13H5F84d9asestaverificada y todo, pero subi otras canciones y aparecen en otro perfil con mi mismo nombre pero tiene link de artista diferente alguien me a...
I'm really not sure what's going on. The past few weeks I've noticed my music randomly changing late at night. I'll put on something when I go to sleep - sometimes softer music, sometimes rain sounds, etc. When I wake up, my phone (bluetoothed to a h...
Last year, i've given my girlfriend a premium code as a birthday gift, which i had purchased on the spotify website. She wasn't able to use the code up until now because she did not have acces to a stable internet connection. She had printed her subs...
Hi, on 6th october you charged me 9.99 for my subscription which is meant to be 4.99 as i have a student account. please can you refund me asap this isn't the first time this has happened. caitlin
How do I edit my username on Spotify? I made a new account because my first acc was connected with Facebook and that's the only way to log that acc in. Now, this new account is premium and I just want to edit my username because Spotify gave me a ver...
I had to update our payment info recently. The account is active again and working on all other devices but not the main users phone which We used to update the info. We even updated our password which isn't working. So when we click reset password, ...
Hallo zusammen, ich habe seit neustem das Problem, dass ich mich nicht mehr mit meinem Handy bei Spotify anmelden kann.Jedes mal wenn ich mich anmelden will, kommt der Hinweis:`Du bist zurzeit offline. Geh online, um eine Verbindung zu Spotify herzus...
I received an email from Spotify (hello@spotify.com), informing me which artists are going to give concert in the city where I live (Berlin). On top of the list was a Turkish rock band which I really love, called "Vega", with a banner pic of the lead...
On December 15, 2017, Spotify premium was charged.but 3 days later (18.12.2017) Spotify again got premium money from me.Please send me money.
Hi.I have a premium account with a certain email adress. I would like to reset the password of that account, but i don't receive the email to reset my password. I checked my spam folder but nothing. I would like to know if there is another way to res...
I appreciate subscribed for a premium trial, I had to sign into my account again and I forgot in the email in the username I was using. I can't get into the account and I don't want to pay for Premium and I'm not going to use.
I payed for my premium account 4 days ago but I cant do anything with my acc theres always a message that says that i havent payed yet. I contacted the company that menages the Payments and they confirmed my payment. I got the confirmation e-mail as ...
I have a free and premium account. I dont remember my password or email I used for premium.I cant access my premium account my user name for premium is Lithiumrap.I want to delete my free account under and add my premium to that email anyone know wh...
I'm sick of paying premium and not getting to use it
Since THE middle of december until todays date i have paid $9.99 3× and i want to know why and i believe at least one of those payments should b returned or i should b paid up until end of February whatever os easiest for your company to do but i hon...
hi ! I did a secundary account with a fake email address, my phone droped in water and now is chaging me the monthly payments for the service, how can I stop the payments if I am not able to log in ???
Hello, Recently, I logged into another ipad and i lost all of my playlists on all of my devices. cant seem to figure out why...any ideas
Hi there, Hope for some help, thanks in advance.The problem I'm experiencing happened suddenly after 3 weeks of not using spotify online (was using offline playlist during that time). I'm a premium user, was away and when I finally got online, the sp...