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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 307136 Views
  • 870 replies
  • 98 likes
  • Account
  • 307136 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140432 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140432 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81585 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81585 Views
  • 64 replies
  • 9 likes

Clarification on why ignore features will not be included, even for premium accounts

Hi Spotify - could you please elaborate on why it was decided to not respect the interest of consumers by adding ignore / blacklist feature for artists or songs? Even for paying accounts?Why are people forced to accept content that they are not inter...

  • Newbie
  • Hi Spotify - could you please elaborate on why it was decided to not respect the interest of consumers by adding ignore / blacklist feature for artists or songs? Even for paying accounts? Why a...
  • 365 Views
  • 0 replies
  • 2 likes
  • blacklisting
    customer happyness
  • 365 Views
  • 0 replies
  • 2 likes

Solved!! I've gotten hacked, need help

I just got hacked on my Spotify account and stupid as I was I decided to go an log out from all accounts. The issue is that I didn't have an email assosiated with the account(from what I could tell at least) so I can't retrieve the password and none ...

  • Visitor
  • I just got hacked on my Spotify account and stupid as I was I decided to go an log out from all accounts. The issue is that I didn't have an email assosiated with the account(from what I could tell a...
  • user-removed
  • Not applicable
  • 901 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 901 Views
  • 4 replies
  • 0 likes

Mi cancion aparece en el perfil de otro artista con mi nombre

Hola tengo un problema esta es mi cuenta de artista:https://open.spotify.com/artist/3ZT1g0t6UlS13H5F84d9asestaverificada y todo, pero subi otras canciones y aparecen en otro perfil con mi mismo nombre pero tiene link de artista diferente alguien me a...

  • Newbie
  • Hola tengo un problema esta es mi cuenta de artista: https://open.spotify.com/artist/3ZT1g0t6UlS13H5F84d9as estaverificada y todo, pero subi otras canciones y aparecen en otro perfil con mi mismo n...
  • gaoblau
  • Newbie
  • 1673 Views
  • 2 replies
  • 0 likes
  • 1673 Views
  • 2 replies
  • 0 likes

Spotify playing random music on it's own.

I'm really not sure what's going on. The past few weeks I've noticed my music randomly changing late at night. I'll put on something when I go to sleep - sometimes softer music, sometimes rain sounds, etc. When I wake up, my phone (bluetoothed to a h...

  • Regular
  • I'm really not sure what's going on.   The past few weeks I've noticed my music randomly changing late at night. I'll put on something when I go to sleep - sometimes softer music, sometimes ra...
  • 1158 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Security
  • 1158 Views
  • 0 replies
  • 0 likes

Solved!! Lost premium code

Last year, i've given my girlfriend a premium code as a birthday gift, which i had purchased on the spotify website. She wasn't able to use the code up until now because she did not have acces to a stable internet connection. She had printed her subs...

  • Newbie
  •   Last year, i've given my girlfriend a premium code as a birthday gift, which i had purchased on the spotify website. She wasn't able to use the code up until now because she did not have acce...
  • astridaaftink
  • Newbie
  • 6546 Views
  • 4 replies
  • 0 likes
  • 6546 Views
  • 4 replies
  • 0 likes

charged 9.99 instead of 4.99

Hi, on 6th october you charged me 9.99 for my subscription which is meant to be 4.99 as i have a student account. please can you refund me asap this isn't the first time this has happened. caitlin

  • Casual Listener
  • Hi,   on 6th october you charged me 9.99 for my subscription which is meant to be 4.99 as i have a student account.   please can you refund me asap this isn't the first time this ha...
  • Mikaila
  • Newbie
  • 14722 Views
  • 3 replies
  • 4 likes
  • Premium
  • 14722 Views
  • 3 replies
  • 4 likes

How do I edit my Username

How do I edit my username on Spotify? I made a new account because my first acc was connected with Facebook and that's the only way to log that acc in. Now, this new account is premium and I just want to edit my username because Spotify gave me a ver...

  • Newbie
  • How do I edit my username on Spotify? I made a new account because my first acc was connected with Facebook and that's the only way to log that acc in. Now, this new account is premium and I just wan...
  • Maxim
  • Spotify Star
  • 1043 Views
  • 1 replies
  • 0 likes
  • 1043 Views
  • 1 replies
  • 0 likes

Password trouble after updating pyment

I had to update our payment info recently. The account is active again and working on all other devices but not the main users phone which We used to update the info. We even updated our password which isn't working. So when we click reset password, ...

  • Newbie
  • I had to update our payment info recently. The account is active again and working on all other devices but not the main users phone which We used to update the info. We even updated our password whi...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Kann mich mit dem Handy nicht mehr anmelden!

Hallo zusammen, ich habe seit neustem das Problem, dass ich mich nicht mehr mit meinem Handy bei Spotify anmelden kann.Jedes mal wenn ich mich anmelden will, kommt der Hinweis:`Du bist zurzeit offline. Geh online, um eine Verbindung zu Spotify herzus...

  • Newbie
  • Hallo zusammen,  ich habe seit neustem das Problem, dass ich mich nicht mehr mit meinem Handy bei Spotify anmelden kann. Jedes mal wenn ich mich anmelden will, kommt der Hinweis: `Du bist zur...
  • Bugado
  • Newbie
  • 14331 Views
  • 1 replies
  • 9 likes
  • 14331 Views
  • 1 replies
  • 9 likes

I lost money because of Spotify´s mistake and they refuse to help

I received an email from Spotify (hello@spotify.com), informing me which artists are going to give concert in the city where I live (Berlin). On top of the list was a Turkish rock band which I really love, called "Vega", with a banner pic of the lead...

  • Casual Listener
  • I received an email from Spotify (hello@spotify.com), informing me which artists are going to give concert in the city where I live (Berlin). On top of the list was a Turkish rock band which I really...
  • 455 Views
  • 0 replies
  • 0 likes
  • email
    Error
  • 455 Views
  • 0 replies
  • 0 likes

Paid for premium twice on 1 account

On December 15, 2017, Spotify premium was charged.but 3 days later (18.12.2017) Spotify again got premium money from me.Please send me money.

  • Regular
  • On December 15, 2017, Spotify premium was charged. but 3 days later (18.12.2017) Spotify again got premium money from me. Please send me money. 
  • Robert_W
  • Community Legend
  • 705 Views
  • 11 replies
  • 0 likes
  • 705 Views
  • 11 replies
  • 0 likes

Reset my password

Hi.I have a premium account with a certain email adress. I would like to reset the password of that account, but i don't receive the email to reset my password. I checked my spam folder but nothing. I would like to know if there is another way to res...

  • Visitor
  • Hi. I have a premium account with a certain email adress. I would like to reset the password of that account, but i don't receive the email to reset my password. I checked my spam folder but nothing...
  • 205 Views
  • 0 replies
  • 0 likes
  • Account
  • 205 Views
  • 0 replies
  • 0 likes

Premium and not able to get into account

I appreciate subscribed for a premium trial, I had to sign into my account again and I forgot in the email in the username I was using. I can't get into the account and I don't want to pay for Premium and I'm not going to use.

  • Newbie
  • I appreciate subscribed for a premium trial, I had to sign into my account again and I forgot in the email in the username I was using. I can't get into the account and I don't want to pay for Premiu...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Problems with Premium Acc

I payed for my premium account 4 days ago but I cant do anything with my acc theres always a message that says that i havent payed yet. I contacted the company that menages the Payments and they confirmed my payment. I got the confirmation e-mail as ...

  • Casual Listener
  • I payed for my premium account 4 days ago but I cant do anything with my acc theres always a message that says that i havent payed yet. I contacted the company that menages the Payments and they conf...
  • marvinheider
  • Casual Listener
  • 654 Views
  • 4 replies
  • 0 likes
  • 654 Views
  • 4 replies
  • 0 likes

Forgot password and email for premium

I have a free and premium account. I dont remember my password or email I used for premium.I cant access my premium account my user name for premium is Lithiumrap.I want to delete my free account under and add my premium to that email anyone know wh...

  • Newbie
  • I have a free and premium account. I dont remember my password or email I used for premium.I cant access my premium account my user name for premium is Lithiumrap.I want to delete my free account und...
  • IguanaSetup
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • Premium
  • 338 Views
  • 1 replies
  • 0 likes

Since middle of December until today i have been charged 3x $9.99 for my fee n i shouldnt have to

Since THE middle of december until todays date i have paid $9.99 3× and i want to know why and i believe at least one of those payments should b returned or i should b paid up until end of February whatever os easiest for your company to do but i hon...

  • Newbie
  • Since THE middle of december until todays date i have paid $9.99 3× and i want to know why and i believe at least one of those payments should b returned or i should b paid up until end of February w...
  • Tom
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

lost account

hi ! I did a secundary account with a fake email address, my phone droped in water and now is chaging me the monthly payments for the service, how can I stop the payments if I am not able to log in ???

  • Newbie
  • hi ! I did a secundary account with a fake email address, my phone droped in water and now is chaging me the monthly payments for the service, how can I stop the payments if I am not able to log in ?...
  • Tom
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

lost all of my playlists

Hello, Recently, I logged into another ipad and i lost all of my playlists on all of my devices. cant seem to figure out why...any ideas

  • Newbie
  • Hello,   Recently, I logged into another ipad and i lost all of my playlists on all of my devices. cant seem to figure out why...any ideas
  • Tom
  • Community Legend
  • 200 Views
  • 2 replies
  • 0 likes
  • 200 Views
  • 2 replies
  • 0 likes

Sudden login problem

Hi there, Hope for some help, thanks in advance.The problem I'm experiencing happened suddenly after 3 weeks of not using spotify online (was using offline playlist during that time). I'm a premium user, was away and when I finally got online, the sp...

  • Visitor
  • Hi there,   Hope for some help, thanks in advance. The problem I'm experiencing happened suddenly after 3 weeks of not using spotify online (was using offline playlist during that time). I'm ...
  • Tom
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 307 Views
  • 1 replies
  • 0 likes