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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • carlosxn
  • Casual Listener
  • 262833 Views
  • 513 replies
  • 34 likes
  • Account
    Free
  • 262833 Views
  • 513 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13032 Views
  • 6 replies
  • 11 likes
  • Security
  • 13032 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529161 Views
  • 989 replies
  • 113 likes
  • Account
  • 529161 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128079 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128079 Views
  • 74 replies
  • 12 likes

Maximum downloads.

I have remove my other two devices from spotify. I cant seem to download more songs on my current device.

  • Casual Listener
  • I have remove my other two devices from spotify. I cant seem to download  more songs on my current device.
  • Noah
  • Spotify Star
  • 2183 Views
  • 3 replies
  • 0 likes
  • 2183 Views
  • 3 replies
  • 0 likes

Solved!! Cannot change country on my profile

Just moved to Tunisia from Sweden. 14 days have past. I am on the free edition of spotify. When logging in to my Spotify account via FB I cannot change country. Only option in the list is Sweden. I have tried with different units and with different w...

  • Casual Listener
  • Just moved to Tunisia from Sweden.    14 days have past. I am on the free edition of spotify. When logging in to my Spotify account via FB I cannot change country. Only option in the list...
  • Maxim
  • Spotify Star
  • 573 Views
  • 3 replies
  • 0 likes
  • 573 Views
  • 3 replies
  • 0 likes

Solved!! Log out of all devices does not log out web player

As the title suggets i have someone very annoying using spotify on the web player and i can't log him out if i change password and force logout. Is there any way to do this? And plz spotify fix this...

  • Casual Listener
  • As the title suggets i have someone very annoying using spotify on the web player and i can't log him out if i change password and force logout. Is there any way to do this? And plz spotify fix this....
  • smallbrun
  • Casual Listener
  • 5898 Views
  • 7 replies
  • 0 likes
  • Login
    Security
  • 5898 Views
  • 7 replies
  • 0 likes

Changing what country's songs appear in Spotify

So I live in Japan, but I'm an American, and I had been paying for Premium with my USA credit card (which is attached to my parents, who are retired and on fixed income now, so I don't feel comfortable having them pay for my services...) so I switche...

  • Newbie
  • So I live in Japan, but I'm an American, and I had been paying for Premium with my USA credit card (which is attached to my parents, who are retired and on fixed income now, so I don't feel comfortab...
  • Maxim
  • Spotify Star
  • 491 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 491 Views
  • 1 replies
  • 0 likes

Personal profile linked to Artist Page

Is it still possible to have a personal profile marked as an artist and linked back to the discography on the artist page? I have access to some older accounts that are like that, but I don't know how to get it set up for new artists I am working wit...

  • Newbie
  • Is it still possible to have a personal profile marked as an artist and linked back to the discography on the artist page? I have access to some older accounts that are like that, but I don't know ho...
  • Maxim
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • Login
    Other
    Premium
    Security
  • 455 Views
  • 1 replies
  • 0 likes

Help, someone has added playlists on my account

Suddenly I've gotten 3 new playlists full of really horrible songs, I unfollowed one, one list says it's created by me. Have I been hacked?! arrr!

  • Newbie
  • Suddenly I've gotten 3 new playlists full of really horrible songs, I unfollowed one, one list says it's created by me. Have I been hacked?! arrr!
  • Maxim
  • Spotify Star
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

How do I sync songs I have Shazamed to my Spotify??

PLEASE HELP!!! I currently have and iPhone 7, Spotify premium and Shazam. I need to find out how I can sync all the songs I have Shazamed to a Spotify playlist?I did it before when I had and android, so I know it's possible. I was just able to hit sy...

  • Casual Listener
  • PLEASE HELP!!! I currently have and iPhone 7, Spotify premium and Shazam. I need to find out how I can sync all the songs I have Shazamed to a Spotify playlist? I did it before when I had and androi...
  • mariannachiossi
  • Newbie
  • 4933 Views
  • 3 replies
  • 1 likes
  • 4933 Views
  • 3 replies
  • 1 likes

Dar de baja una cuenta

Hola, hace un tiempo mi padre dio de alta una cuenta en Spotify con un mail específico y hoy en día cuando quiere cambiar la contraseña de la misma, o mismo dar de baja la cuenta, no se por qué motivo Spotify le manda los mails a otro mail que habia ...

  • Casual Listener
  • Hola, hace un tiempo mi padre dio de alta una cuenta en Spotify con un mail específico y hoy en día cuando quiere cambiar la contraseña de la misma, o mismo dar de baja la cuenta, no se por qué motiv...
  • user-removed
  • Not applicable
  • 737 Views
  • 3 replies
  • 0 likes
  • Account
  • 737 Views
  • 3 replies
  • 0 likes

Can't upgrade to premium from Canada. Spotify does not accept postal code

I'm attempting to upgrade to premium and although the country setting is correct and currency displayed in Canadian Dollars, Spotify does not accept my postal code. It wants a zip code instead.

  • Visitor
  • I'm attempting to upgrade to premium and although the country setting is correct and currency displayed in Canadian Dollars, Spotify does not accept my postal code. It wants a zip code instead.
  • latele
  • Newbie
  • 5354 Views
  • 26 replies
  • 7 likes
  • Premium
    Subscription
  • 5354 Views
  • 26 replies
  • 7 likes

Hackad

Spotifys support är ju helt undre standard, ren ut sagt så jävla värdelös. Jag har blivit hackad, enda anledningen till att jag kan logga in är igenom fb.Nån har alltså lyckats tagit sig in på mitt acc, ändrat email, lösenordet, kön och när jag är fö...

  • Newbie
  • Spotifys support är ju helt undre standard, ren ut sagt så jävla värdelös.   Jag har blivit hackad, enda anledningen till att jag kan logga in är igenom fb. Nån har alltså lyckats tagit sig i...
  • Idadanielsson
  • Newbie
  • 2748 Views
  • 4 replies
  • 2 likes
  • Account
    Security
  • 2748 Views
  • 4 replies
  • 2 likes

Where is the buttons: Like, Don't like song?

Hi, i'm new to Spotify. When i am free user, i see 2 buttons "Like" and "Don't like" song to help Spotify know my hobbies and suggest songs in the future.But since i upgrade to premium user, i don't see these buttons. I just can add song to my librar...

  • Casual Listener
  • Hi, i'm new to Spotify. When i am free user, i see 2 buttons "Like" and "Don't like" song to help Spotify know my hobbies and suggest songs in the future. But since i upgrade to premium user, i don'...
  • Julian
  • Moderator
  • 19883 Views
  • 5 replies
  • 10 likes
  • 19883 Views
  • 5 replies
  • 10 likes

I cannot change my country

Hello! Up until recently I used Spotify with an account with the country set to USA. Yesterday, Spotify launched in Romania, where I currently live and I wanted to change my country in my profile, but it appears to be grayed out and I cannot change i...

  • Regular
  • Hello! Up until recently I used Spotify with an account with the country set to USA. Yesterday, Spotify launched in Romania, where I currently live and I wanted to change my country in my profile, bu...
  • AlexPop28
  • Regular
  • 866 Views
  • 6 replies
  • 0 likes
  • Account
    Other
  • 866 Views
  • 6 replies
  • 0 likes

Superuser Contribution votre compte est utilisé ailleurs

Bonjour Depuis hier, sur mon Android (V6.x), ma musique se met régulièrement en pause et le message "votre compte est utilisé ailleurs" apparait. Mon compte n'est normalement pas utilisé ailleurs. J'ai un 2e téléphone mais il était désactivé lorsque ...

  • Newbie
  • Bonjour   Depuis hier, sur mon Android (V6.x), ma musique se met régulièrement en pause et le message "votre compte est utilisé ailleurs" apparait.   Mon compte n'est normalement pas ut...
  • wtoggo
  • Newbie
  • 2029 Views
  • 5 replies
  • 0 likes
  • Login
    Security
  • 2029 Views
  • 5 replies
  • 0 likes

can't log in even if i am online

This afternoon i suddenly found my spotify logged out.I tried to login, and even if i am 100% sure that i am online, it told me to go online in order to log in.

  • Casual Listener
  • This afternoon i suddenly found my spotify logged out. I tried to login, and even if i am 100% sure that i am online, it told me to go online in order to log in.
  • ignoto_97
  • Casual Listener
  • 405 Views
  • 1 replies
  • 0 likes
  • Login
  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for Family in Taiwan

Hello, I am switching my Premium account in Canada to a Taiwanese Premium for Family. For some reason it is not accepting a Taiwanese credit card when I attempt to change my payment details. Also, the Spotify website is missing its Family page on bot...

  • Casual Listener
  • Hello, I am switching my Premium account in Canada to a Taiwanese Premium for Family. For some reason it is not accepting a Taiwanese credit card when I attempt to change my payment details.   ...
  • phawkins76
  • Newbie
  • 1592 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1592 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to sign in

I am using an Android. I can sign into my computer and Playstation, but I tried username and email to sign in the same way, but it says they are incorrect.

  • Casual Listener
  • I am using an Android. I can sign into my computer and Playstation, but I tried username and email to sign in the same way, but it says they are incorrect.
  • shadowvale6
  • Casual Listener
  • 611 Views
  • 2 replies
  • 0 likes
  • 611 Views
  • 2 replies
  • 0 likes

spotify doesnt offer me the 30 minutes of ad-free music (for watching the short video) anymore?

Spotify stopped offering me the option of listening to 30 minutes of ad-free music for watching the short video.

  • Newbie
  • Spotify stopped offering me the option of listening to 30 minutes of ad-free music for watching the short video. 
  • 1357 Views
  • 0 replies
  • 5 likes
  • Account
    Free
    Other
  • 1357 Views
  • 0 replies
  • 5 likes

**How to update payment info and change payment options.!***

This seems to get lost in multiple threads so ill post it here. Go to https://www.spotify.com/uk/account/profile/ and look under Country. Youll notice a link to edit payment info.Other countries that are not the United Kingdom can just go to their sp...

  • Gig Goer
  • This seems to get lost in multiple threads so ill post it here.   Go to https://www.spotify.com/uk/account/profile/  and look under Country.  Youll notice a link to edit payment...
  • jimmason412
  • Casual Listener
  • 47392 Views
  • 3 replies
  • 2 likes
  • 47392 Views
  • 3 replies
  • 2 likes

can't use my email

i can't use my email for the account "We're sorry, that email is taken."but i don't have any account with this email

  • Newbie
  • i can't use my email for the account "We're sorry, that email is taken." but i don't have any account with this email
  • 331 Views
  • 0 replies
  • 0 likes
  • Account
  • 331 Views
  • 0 replies
  • 0 likes

Solved!! Error Code 408 FRUSTRATION

Okay I am in Mexico, for longer than 14 days, I am using free.I have been repeatedly asked to change my country settings - which I have done.My profile says I'm in Mexico, the website has the Mexican flag even, but STILL I cannot log in and access an...

  • Regular
  • Okay I am in Mexico, for longer than 14 days, I am using free. I have been repeatedly asked to change my country settings - which I have done. My profile says I'm in Mexico, the website has the M...
  • ceremonialbagel
  • Newbie
  • 11724 Views
  • 40 replies
  • 0 likes
  • Account
    Free
  • 11724 Views
  • 40 replies
  • 0 likes