Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have had a Spotify Free account for several years - unused. Yesterday, I upgraded this to Premium Family. This account has a sensible username and requires it to log in - it will not let me use the email address. My wife signed up to join our Famil...
I recently connected my Spotify account to a family premium account but now my username is just a bunch of numbers, is their any way to change this to my original username?
Spotify displays my real name instead of my username. I would far prefer to use my username. I can't find a place to change this in the profile or account settings. Help?
I'm trying to figure out how to make my actual name, instead of my user name, show on my Spotify account. I don't have a Facebook, so I can't link my account to Facebook and get my name that way. Is there some other way to put my name on my account?
One month after our suscription to the Premium Family Plan, two of our members got kicked out. I, being the administrator of the account, reinvited them and they filled out the same address, but got denied access to the account. They had to sign in w...
Hello! I am facing some problems when trying to change my account country. I am currently living in the Netherlands with my account country is set accordingly.However, I can't get a Spotify premium account because the system won't let me type in my b...
I've logged out of my Spotify and I can't remember my password and I can't reset it as I don't remember my email. What do I do?
When I try to redeem my student discount it comes up with this message. Your student credentials are already associated with another Spotify account. Please help, thank you
I signed up to a free trial from Starbucks and it gave me a random username and I never set up a password or email. I did not know how this works so I didn’t know that I would have to log in later. I am trying to cancel my premium so I do not get cha...
Right now, as i am typing this, I am having a battle of custody over my OWN spotify account. Device sharing is enabled, as sometimes i use my computer and sometimes my phone. However, an unknown device is hijacking my premium spotify account and disa...
Trying to change my subscription country, and my bank card details but it won't let me do either?
I have just signed up for the Familiy plan and today while at work I am listening to it, then it stops. Says I am listening to a different song on a google home mini speaker - at home. My son, as one of the users on the family is listening at home on...
Bonjour a tous, Je change de forfait mobile Bouygues Telecom a compter du 15 janvier, et mon option Spotify payee par Bouygues va etre resiliee. Je souhaite cependant conserver mon abonnement Premium, mon compte associe et bien sur toutes mes playlis...
Does not show that i have a premium account (windows app) e-mail adress have changed to < moderator snip - removed for security > (in web gui no idea of who i is) under setting / social / in windows app i can not disconnect from facebook. (I cant eve...
Ich habe bereits Premium, gibt es einen weg den Rabatt fuer Studenten zu bestaetigen ohne jedes mal die Zahlungsinformationen wieder neu eingeben zu muessen?
I got a gift card (One4All) and it says that you can pay for it almost anywhere but the card isn't listed in the payment methods when paying for premium. Can you pay with one of these cards?
I have purchased Premium for .99 for 3months on another spotify account and I can' remember which email address I used or username. I have tried all emails and none of them have been the one with the Premium spotify activated. I need to access my spo...
To whom it may concern: I would like to ask for your assistance in editing the settings of my spotify account. I am currently on premium but I cannot log in to my account, so the premium is somewhat useless now until I am able to log back in. The app...
I log into my account and it won’t load anything, It happened after I bought premium. My account won’t register that I have premium and it won’t load anything. Once I leave the app and open it back up it just logs me out, once I log back in it does t...
I'm having an issue connecting my spotify to my facebook,it says,"Sorry there has been a temporary error, please try again later."I've never done this with a previous account so have no clue as to why there is an issue?