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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83157 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104005 Views
10 replies
3 likes
Hi there, I have changed my email address on Facebook a very long time ago. I noticed on my spotify it's still on my old email address and it won't let me change it. I'm getting this notice instead "You can edit your email address, gender, and birthd...
Hi there, I have changed my email address on Facebook a very long time ago. I noticed on my spotify it's still on my old email address and it won't let me change it. I'm getting this notice ...
Roadie
1060 Views
4 replies
0 likes
Hi While ago we moved to another country from USA (South Carolina) to Europe (Czech Republic). And bank blocked my debit card just a few days ago which I am using for payments (Spotify Premium). So all my music is located mostly in the USA also my di...
Hi 🙂 While ago we moved to another country from USA (South Carolina) to Europe (Czech Republic). And bank blocked my debit card just a few days ago which I am using for paymen...
Casual Listener
802 Views
2 replies
0 likes
A PS4 has somehow gotten my account, and is using it, and it is not mine and I don't recognize it, I need to get rid of this device on my account! Please help!
A PS4 has somehow gotten my account, and is using it, and it is not mine and I don't recognize it, I need to get rid of this device on my account! Please help!
Not applicable
6279 Views
4 replies
0 likes
Hi all, I have relocated to Ireland from the UK. I am trying to update my details and change the bank account I am paying out of (from a British to an Irish bank account) .When I try to update my Spotify premium account details, the "country" box is ...
Hi all, I have relocated to Ireland from the UK. I am trying to update my details and change the bank account I am paying out of (from a British to an Irish bank account) . When I try t...
Music Fan
1136 Views
1 replies
0 likes
Curious if anyone out there is using Spotify successfully in a business setting? I understand it's not something Spotify is offering, but maybe they are paying the Licensing fees directly to the agencies just to use the Spotify service? I'm curious i...
Curious if anyone out there is using Spotify successfully in a business setting? I understand it's not something Spotify is offering, but maybe they are paying the Licensing fees directly to the agen...
Newbie
25837 Views
3 replies
0 likes
After no end of trouble logging in, did password reset five times, uninstalled and reinstalled the app twice, all I am able to see is my profile details and help topics, which are no help whatsoever. Nowhere is there an option to view or play music. ...
After no end of trouble logging in, did password reset five times, uninstalled and reinstalled the app twice, all I am able to see is my profile details and help topics, which are no help whatsoever....
Music Fan
618 Views
2 replies
0 likes
I'm checking my bank account and see I was charged $9.99 for having Spotify Premium, but I've been on the Student discount so I understand why I wasn't instead charegd $4.99. I wasn't notified that student discounts only lasted for a year and that so...
I'm checking my bank account and see I was charged $9.99 for having Spotify Premium, but I've been on the Student discount so I understand why I wasn't instead charegd $4.99. I wasn't notified that s...
Newbie
1996 Views
6 replies
5 likes
Hello,I would like to create a new account with an email address already in use in another account. If I change the email in account A, could I use the old email address from account A for account B?Thanks a lot for your answer. PS: If anyone wonders...
Hello, I would like to create a new account with an email address already in use in another account. If I change the email in account A, could I use the old email address from account A for account ...
Roadie
1174 Views
1 replies
0 likes
I found out that my Spotify activity log on Facebook is no longer updated but my social setting option 'Publish Activity' is still checked. Does anyone know why this happened?
I found out that my Spotify activity log on Facebook is no longer updated but my social setting option 'Publish Activity' is still checked. Does anyone know why this happened?
Casual Listener
865 Views
1 replies
3 likes
How too Cancle my account ?? ?
How too Cancle my account ?? ?
Moderator
1872 Views
1 replies
0 likes
Hello, I've contacted you many times without answers from you, my dear Spotify, so i'm trying here. My premium account has been hacked many times and can't change my Password for a few complicated reasons :1/I connect myself to the account with my fa...
Hello, I've contacted you many times without answers from you, my dear Spotify, so i'm trying here. My premium account has been hacked many times and can't change my Passwor...
Spotify Star
1551 Views
7 replies
0 likes
Hello I see that my card has been charged two times on my account and see that I cannot get in contact with anyone I would like to disconnect my service. Also put my money back on my card. I did it give permission for the card to be charged two time ...
Hello I see that my card has been charged two times on my account and see that I cannot get in contact with anyone I would like to disconnect my service. Also put my money back on my card. I did it g...
Roadie
429 Views
1 replies
0 likes
Hi guys! I have a premium (family) account and want to log in on the app on my new phone, but I can't. My account is linked to my facebook, but my facebook account got blocked recently! To change my username/emailadress I have to log in to my old fac...
Hi guys! I have a premium (family) account and want to log in on the app on my new phone, but I can't. My account is linked to my facebook, but my facebook account got blocked recently!...
Roadie
1651 Views
1 replies
0 likes
I’ve been abroad and after a few days noticed all the playlists I was subscribed to and had created had completely disappeared. This was on my iPad, then iPhone a couple of days later, then when I logged into a desktop browser view of my account. The...
I’ve been abroad and after a few days noticed all the playlists I was subscribed to and had created had completely disappeared. This was on my iPad, then iPhone a couple of days later, then when I lo...
Casual Listener
643 Views
2 replies
0 likes
Fist, let me say - oh my god! It's been maybe 10th week of my "Discover Weekly" from Spotify that is sooooo inaccurate... Everytime i hit "dislike song" and everytime i get the same songs... I'm working from home so Spotify is turned on all the day b...
Fist, let me say - oh my god! It's been maybe 10th week of my "Discover Weekly" from Spotify that is sooooo inaccurate... Everytime i hit "dislike song" and everytime i get the same songs... I'm work...
Roadie
1297 Views
1 replies
0 likes
Hi,I have recently moved country - from Singapore to the UK and need to change my payment details from a Singapore debit card to a UK one, however it says I can't change the country without changing the payment details, and also cannot change the pay...
Hi, I have recently moved country - from Singapore to the UK and need to change my payment details from a Singapore debit card to a UK one, however it says I can't change the country without changin...
Roadie
483 Views
1 replies
0 likes
Hello there,Hopefully i'm OK regarding the rules here of when to post, searched an answer for this for a while now but nothing seemed to work.I signed up to spotify last week, at the beginning I had a free account, and I logged in with Facebook I thi...
Hello there, Hopefully i'm OK regarding the rules here of when to post, searched an answer for this for a while now but nothing seemed to work. I signed up to spotify last week, at the beginning I ...
486 Views
0 replies
0 likes
Hello, I live in Switzerland where we have three diferent languages, but it seems all podcast and audiobook are in German. I cannot access to content in my native langage neither in English. Is it possible to change audio language?Thanks,
Hello, I live in Switzerland where we have three diferent languages, but it seems all podcast and audiobook are in German. I cannot access to content in my native langage neither in English....
Newbie
1463 Views
3 replies
28 likes
My account is currently linked to my Facebook account - I'd like to delete my Facebook account. How can I do this and still keep my Spotify account?
My account is currently linked to my Facebook account - I'd like to delete my Facebook account. How can I do this and still keep my Spotify account?
Community Legend
676 Views
3 replies
0 likes
This is my second time asking about this on this site. Why can't I use my promo code provided by Rogers. I never had spotify before but anytime I try to use the codes it tells me I already had an account and I am not eligible. I gave talked to Rogers...
This is my second time asking about this on this site. Why can't I use my promo code provided by Rogers. I never had spotify before but anytime I try to use the codes it tells me I already had an acc...
Regular
1253 Views
9 replies
0 likes
