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invitations failing

invitations failing

I have just signed up for premium. When I send an invitation to a family member and they click on "accept invitation" they are sent to a page that only allows a free trial, not to join under the family plan. 

 

I need help or I will have cancel our family membership.

 

Thank you.

 

 

Reply
1 Reply

Hey @bwelber, welcome to the Spotify Community!

 

Can you tell your family member to try to accept the invitation from a computer, different browser and incognito window?

 

Make sure to send him these steps to accept the invitation.  

 

Let us know how it goes. 

 

 

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