Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't log in

Can't log in

I cannot log into my account I've tried using my email resetting my password everything nothing is working.

Reply
1 Reply

Hey @Smnolan123, welcome to the community!

 

Is this happening when you try to log in using a specific device? If so, let me know what device and Spotify version you're using.

 

In the meantime, to make sure you're using the correct login details, try using the web player or a different device.

 

Let me know how it goes.



โ€œMusic acts like a magic key, to which the most tightly closed heart opens.โ€
โ€• Maria Augusta von Trapp

Suggested posts