Spotify Community

twinkle13 · ‎2012-05-08

Tried to buy some downloads but it told me incorrect password.re set my password but still says incorrect password! Now can't even log in...

Richard · ‎2012-05-08

Hey twinkle13, welcome to the Community.

It looks like you've ended up with two Spotify accounts; one created through Facebook and one through Spotify. I've deleted the duplicate, Facebook-created account.

Try logging in again. If you still have problems try a password reset.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

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twinkle13 · ‎2012-05-08

have tried to reset 3 more times, still not working...

Richard · ‎2012-05-09

It looks like Meredith has been helping you out via email on this. Getting on any better now?

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

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