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Password problems

Password problems

Avatar of twinkle13
Casual Listener
2012-05-08 11:32 AM

Tried to buy some downloads but it told me incorrect password.re set my password but still says incorrect password! Now can't even log in...

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Avatar of Richard
Community Legend
2012-05-08 11:35 AM

Hey twinkle13, welcome to the Community.

 

It looks like you've ended up with two Spotify accounts; one created through Facebook and one through Spotify. I've deleted the duplicate, Facebook-created account.

 

Try logging in again. If you still have problems try a password reset.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips
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Avatar of twinkle13
Casual Listener
2012-05-08 11:46 AM

have tried to reset 3 more times, still not working...

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Avatar of Richard
Community Legend
2012-05-09 07:28 AM
It looks like Meredith has been helping you out via email on this. Getting on any better now?
Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips
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