Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

unlimited but keeps saying "change country"

Hey there! Soo.. I'm on a summer semester in Singapore and want to listen to spotify so I upgraded my account to an Unlimited one, but now I cannot log in anymore because it keeps telling me that I need to change my country or upgrade. What should I ...

Newbie

Hey there!   Soo.. I'm on a summer semester in Singapore and want to listen to spotify so I upgraded my account to an Unlimited one, but now I cannot log in anymore because it keeps telling ...

Richard

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

30 day trial

Now how or where is the link or site to sign up for a 30day trial it said it was sent via email but there is nothing there for me to follow to say yes. Can someone please help

Casual Listener

Now how or where is the link or site to sign up for a 30day trial it said it was sent via email but there is nothing there for me to follow to say yes. Can someone please help

Richard

Community Legend

629 Views

4 replies

0 likes

  • 629 Views
  • 4 replies
  • 0 likes

no premium!

I just upgraded from spotify free to premium, but NOTHING happens! My playlist is still on free... according to my subscription page i have premium.

Visitor

I just upgraded from spotify free to premium, but NOTHING happens! My playlist is still on free... according to my subscription page i have premium. 

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Disappearing playlists

I started my computer today to find all of my playlists gone. My playlists on my phone are still there but no longer synced for offline play. When I try and sync them again it just freezes showing it downloading one song for an hour. Help!

Newbie

I started my computer today to find all of my playlists gone. My playlists on my phone are still there but no longer synced for offline play. When I try and sync them again it just freezes showing it...

Richard

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Music purchased list (downloads)

Two tracks I have purchased today are not showing as downloaded in the list of music purchased, although they have downloaded successfully.

Newbie

Two tracks I have purchased today are not showing as downloaded in the list of music purchased, although they have downloaded successfully.

kerba

Newbie

410 Views

1 replies

1 likes

  • 410 Views
  • 1 replies
  • 1 likes

Need my playlists from oldaccount, Please

Hey, Sorry, fiqured it out, thanks So, I got new Phone, and with it they gave me 2years of prerium, to new account. Clearly, id like to know how to add my old playlists to my new account?

Newbie

Hey,   Sorry, fiqured it out, thanks   So, I got new Phone, and with it they gave me 2years of prerium, to new account. Clearly, id like to know how to add my old playlists to m...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Disconnect my Spotify account with Facebook

Hi. I keep trying to cancel my Facebook account but because my Spotify account is linked to it, it reactivates the FB account every time that I sign on. I don't want to have to cancel my Spotify account but I want to deactivate my Facebook. How can I...

Newbie

Hi. I keep trying to cancel my Facebook account but because my Spotify account is linked to it, it reactivates the FB account every time that I sign on. I don't want to have to cancel my Spotify ac...

Stupify

Community Legend

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Please Help...All of my playlists are gone

I'm a premium. I tried to get onto my acct by signing in with my Facebook password on my wife's computer but couldn't. When i logged back into my computer everything was gone and my mobile apps are now saying I have 30 days left on my trial. What's h...

Visitor

I'm a premium. I tried to get onto my acct by signing in with my Facebook password on my wife's computer but couldn't. When i logged back into my computer everything was gone and my mobile apps are n...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Can't Log Into Spotify

Hey I hope someone can help me with my issue. I've been trying to sign into spotify but it keeps telling me that my password is wrong...When I try to log in from the site it just hangs there saying logging into spotify. I log into spotify using faceb...

Visitor

Hey I hope someone can help me with my issue.   I've been trying to sign into spotify but it keeps telling me that my password is wrong...When I try to log in from the site it just hangs the...

585 Views

0 replies

0 likes

  • 585 Views
  • 0 replies
  • 0 likes

HELP PASSWORD

Hi, I requested the password for the account (so I use spotify on IPAD) I just do not get, why? Sorry for my English

Casual Listener

Hi, I requested the password for the account (so I use spotify on IPAD) I just do not get, why? Sorry for my English

Talla

Casual Listener

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
  • 0 likes

Just paid for Premium, though I'm linked to a Spotify Partner (Xs4All)

Hi Spotify, I love your music service. And I use it all day! Until a month ago I used Spotify Free then my ISP (XS4ALL, Netherlands) gave me a year free Premium subscription! Awesome! And now, after a month of usage I got an email from PayPal "Receip...

Casual Listener

Hi Spotify,   I love your music service. And I use it all day! Until a month ago I used Spotify Free then my ISP (XS4ALL, Netherlands) gave me a year free Premium subscription! Awesome! An...

David

Spotify Legend

1272 Views

3 replies

0 likes

  • 1272 Views
  • 3 replies
  • 0 likes

can-spam compliance

almost a year ago i signed up for spotify thru facebook.. for whatever reason, i did not find spotify to my liking and have discontinued using it. over the last 3 months, i have gotten emails telling me that friends from facebook had started using sp...

Casual Listener

almost a year ago i signed up for spotify thru facebook.. for whatever reason, i did not find spotify to my liking and have discontinued using it. over the last 3 months, i have gotten emails tel...

playlistpro

Roadie

1084 Views

4 replies

1 likes

  • 1084 Views
  • 4 replies
  • 1 likes

Deleted playlist still shows up on google

Hi, So I have a slightly awkward problem. I created a playlist ages ago, i.e. a couple of months after spotify was released in Sweden. I created an album with a slightly embarassing title and now, whenever someone googles my name, this playlist that ...

Casual Listener

Hi,   So I have a slightly awkward problem. I created a playlist ages ago, i.e. a couple of months after spotify was released in Sweden. I created an album with a slightly embarassing title ...

Lithiumbrandnat

Casual Listener

692 Views

2 replies

0 likes

  • 692 Views
  • 2 replies
  • 0 likes

Songs wont play.

Hey, there are only a few songs I can listen in Spotify, and I wanted to hear if anyone knew how to fix the problem.

Newbie

Hey, there are only a few songs I can listen in Spotify, and I wanted to hear if anyone knew how to fix the problem.

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Leaving Virgin Media

I shifted my premium account subscription to Virgin to take advantage of the free for 6 months offer. It comes to an end tomorrow and I would like to return control of my account to Spotify rather than go through Virgin. I think that I have to allow ...

Casual Listener

I shifted my premium account subscription to Virgin to take advantage of the free for 6 months offer.  It comes to an end tomorrow and I would like to return control of my account to Spotify rat...

agl30

Casual Listener

978 Views

4 replies

0 likes

  • 978 Views
  • 4 replies
  • 0 likes

Premium upgrade with Telia

I have been paying for Spotify Premium for about a year now and it has been working fine, but now I have 6 months for free (premium) through Telia and when I try to attatch this to my account I get 2 options. 1 - I want to register a new account. 2 -...

Casual Listener

I have been paying for Spotify Premium for about a year now and it has been working fine, but now I have 6 months for free (premium) through Telia and when I try to attatch this to my account I get 2...

bjobys

Casual Listener

1495 Views

4 replies

0 likes

  • 1495 Views
  • 4 replies
  • 0 likes

Hello... i bought spotify premium and now iit says i have paid for it two times today :O

I did not buy spotify premium two times why have does it say so in the recieps? please help me thanks.

Casual Listener

I did not buy spotify premium two times why have does it say so in the recieps? 😮 please help me thanks.

NoFacebookHere

Music Fan

989 Views

4 replies

0 likes

  • 989 Views
  • 4 replies
  • 0 likes

I've been Unlimited. Now I'm free. Why?

Hi, I'm from Spain. So long time ago I've been Unlimited because my old sister invited me, so I had infinite music, with announces, but infinite music... A few months ago, Spotify release new update and I accept to can hear music, but I had some pers...

Newbie

Hi, I'm from Spain. So long time ago I've been Unlimited because my old sister invited me, so I had infinite music, with announces, but infinite music... A few months ago, Spotify release new upd...

meahtenoha

Spotify

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Reinstalled Spotify on my ipod touch and now all my playlists are gone

there was some problems with my ipod touch, so i re-installed spotify on it. now all my playlists are gone even though they exist on my desktop spotify. what should i do?

Newbie

there was some problems with my ipod touch, so i re-installed spotify on it. now all my playlists are gone even though they exist on my desktop spotify.  what should i do?  

NoFacebookHere

Music Fan

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes