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Premium trial keeps denying a good credit card

I'm trying to set up my premium trial using my Amex card. My account is set up for the USA and I'm in the USA. I have used my card for a ton of online purchases including some foreign ones. Amazon and Google like my card just fine. Why does it keep d...

What's happening with your service?

I've been unable to use Spotify for over 24 hours. All I can find are uninformative Twits about the system "recovering". How much time does it take for the system to "recover"? Do I need to start looking for another online music service? What about c...

How do I stop spoitfy starting up automatically every time I start up my computer

my account is messed up

I am a premium subscriber. Everything was perfect until i bought a new phone and installed spotify. Now it deleted all my playlists and tells me my trial expires in 24 hours. Its even blowing out the playlists on my other devices as well as the pc ap...

Download is not an mp3 file

Downloading has never been a problem exept for one album (Bloodbank - Bon Iver) and an other song of Bon Iver. I've downloaded them, but if I copied them to my Hard drive he does not recognize them as mp3-file. He copied a shortcut to the spotifysong...

How to disconnect my Facebookaccount?

Lost my playlists

Hey, I had the problem that my Iphone Spotify and my computer spotify wouldn't sync, so I tried what seemed to be recommended.. logging in with my Spotify accounts on both instead. Now they seemed to be synced, but sadly now all my playlists disappea...

Release of a song?

Hi guys Does Spotify put songs up before they are available? Like a new single that is waiting on a certain time to become playable? I searched for a new single "Settle Down" by No Doubt and it's not available ATM. Is that because of my region or wil...

Help 2 month and I just wanted 1?

Hello Dear spotify Team. My problem is that i have "2" Buys on my spotify account but i just wanted 1? so i have now premium for 2 months(14.09.2012)? but i just wanted it for 1?How can i cancel one? and other question is how does "Klarna" work? Does...

Using American Express Gift Card

Hi, Every time I try to use my American Express Gift Card to upgrade to Spotify Premium it gets declined. Is there a way to do this? Thanks!

Why give card information if I want 30 day premium trial?

Seriously what's the point? I want to try the premium for 30 days. for free. i just want to be able to click on "get it" and that's it. No card information.

Search failed on 3 different devices/computers

Spotify Premium account mysteriously stopped working altogether this evening. Only have access to local files. This is the same on Mac/Windows/iphone4/Linux. Spotify service report on this site says all systems running perfectly!? Would very much app...

Spotify mobile providers expires

Hello, I enjoy Spotify Premium very much! I have the premium from my mobileprovider (KPN, I live in The Netherlands) but in 1 month I leave this provider, and am I about to buy premium in a store (the coupons, for 6 months premium) Now am I wondering...

Can´t look after new music

Hello I have the Problem, that i can´t seach any music. If I write a name and hit "search" come the message that there is no accordance with the music libary. As there wouldn´t be any music from these musician not even very famous artist like Adele. ...

weekend, ok, but spotify should make an effort to inform

Gradually my spotify has become non functioning at all. Nothing in the playlists, no search, no connection from the app links. I see in the forum that a lot of people have the same problem... Still the system status is "jolly good" No Information, on...

My playlists are empty on an iMac but fine on the iPhone

My Mac Spotify has nothing in my Audiobooks folder and my 80's folder Yet the Premium account on my iphone is full of albums? What is going on? Its not really premium account stuff Loads of tracks missing Not a great service to me at all

All my starred songs are gone!

I just uninstalled spotify by a mistake, and when I logged on again my starred songs were gone. Please help me Update: Actually it seems that I can't find any music when I search for something. What has happend?