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Paying with a Neteller card

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Paying with a Neteller card

Hello,

 

Since it now seems to be impossible to use a MBNET (I've paid my first month with it but now is not accepted), I'm trying to add a payment method using a Neteller card and I get the error message:

 

Could not update payment details
Sorry, we could not update your payment details.

Go back and try again or go back to your subscription page

 

It is equivalent to a Mastercard. 

 

Can  you please help me? Thank you.

 

Best regards

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Hey there, do you have a PayPal account at all? If you attach that card to your PayPal account it should work okay.

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

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Marked as solution

Hey there, do you have a PayPal account at all? If you attach that card to your PayPal account it should work okay.

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Hello Adam,

 

That worked fine. 🙂 It is more expensive this way though, since PayPal takes a fee for this transaction. Do you by any change know if MBNET payments are working again?

 

Thank you very much.

 

 

To my knowledge MBNET payments don't work since you can only use them for a single transaction, whereas when you subscribe to Spotify it will actually complete two transactions, the first to verify the card exists and then another to actually take payment. Since the second one is normally blocked the payment fails. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Hello,

 

Yes, but there are also multiuse cards, that also don't work for me. 😞

 

Thank you.

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