Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
There is a wrong name on the top right in my spotify, I'd like it removed. It's not my facebook name, I don't have facebook and I can't unconnect to a facebook account because my spotify isn't connected to one.
Case no 00727950my account is about to be deactivated due to no payment being received yet there is more than enough money in my bank.I have had an upgrade on my bank account which my be causing a problem, however I was assured the banking details sh...
Now why is it impossible for me to return a query through 'normal channels'. I was charged on my creditcard imediately after initiating my trial period AND I HAVE NO WAY OF CONTACTING YOUR SUPPORT. How can you (legally!) charge users and then fail to...
Hey! I've uploaded tracks to Spotify via Ditto Music and I can't takedown my tracks from there because once I request a takedown, nothing happens. So now I wonder if I could contact Spotify to remove some of my tracks? Here's my artistpage on Spotify...
..how can I get Unlimited version if I don´t have credit card and I cannot understand how the PayPal works..? Its so unfimiliar to use Paypal in Finland. Could I use my Visa Electron still?
I need to log all my session off I use it on my phone. Please?Thanks
Hello, my account username is "narimonk" and I've been a premium subscriber since the beggining. Someone has gotten into my account and changed my email address, password, and zip code, then changed my payment plan from monthly to yearly taking all o...
my credit card was stolen - spotify sent me a few emails about it being declined and when i went to finally login and update my credit card details i don't appear to have an account anymore! i tried to reset my password and it's saying no account is ...
Hello, For some reason on my phone, spottify stops at 1:30 mark of each song. This started yesterday. Any ideas? I deleted the app on my phone and reinstalled and it's still doing it. Thanks! Gillian
hey! i need help, because there is a wrong cover on my facebook fan page
I accidentally deleted my playlist "Kristina" with over 200 songs; can you please restore it? Thank you!
I cancelled my subscription two months ago and i was just charged this month and i dont even have the service anymore...i contacted spotfiy through their krazy emails service,which does nothing but send your email to random spotify agents,who are all...
Hi . I just bought a giftcard in Norway to upgrade my account to Premium. ( I live in Norway) When i'm texing the code it finds how much the card is, but when i'm choosing Premium there's coming up a sign says "We are currently not able to redeem thi...
Hi. My Spotify is for some reason no longer linked to Facebook and i can therefore not reach my playlists and although i have a subsciption it gives me ads that's reserved for non-paying customers. In the help section here it said that i should go to...
One of my playlists - Offline New Stuff has dissapeared. Can you recover for me, it is the 3rd time it has gone and had to be recovered
I did the 30 day trial late 2012, yet spotify still bombards me with ads to try premium! Is this not the most basic data that spotify collects? When I click on the trial link, it of course says "It appears that you've already been a premium user and ...
Spoiler (Highlight to read) So I bought Spotify Premium a few days ago and everything was great and I made playlists and listened to my favorite songs. In the upper case of my Iphone it kept saying " 48 h left of your trial" and counting down to the ...
Yesterday I created a new account to take advantage of the free 30 day trial of Premium. I created this account, however, the Premium was added to the account already synced to the computer I am using.... I later logged in from my phone and activated...
Hi! I have spotify premium and i have had that for about 6 months now. All of the sudden, a few days ago it stopped working and it came up a message that was saying "Spotify Premium is required for on-demand mobile streaming. It's free to stream on d...
I unlinked facebook from my spotify account, but spotify still shows my facebook icon and facebook name and my facebook friends. Can I delete that?