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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89502 Views

9 replies

2 likes

Account
Login
  • 89502 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

761559 Views

18 replies

29 likes

  • 761559 Views
  • 18 replies
  • 29 likes

Developer Account abruptly disabled

I am a Premium member and have had a Developer enabled account for a while but today all of a sudden all the apps won't load (even the Spotify tutorial ones) and the Developer menu is gone after logging out/logging in. This has happened on all of my ...

Casual Listener

I am a Premium member and have had a Developer enabled account for a while but today all of a sudden all the apps won't load (even the Spotify tutorial ones) and the Developer menu is gone after logg...

Peter__

Community Legend

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Solved!! It's not possible to connect to this Facebook account

Hi. I am unable to link my Spotify account to my facebook account get the following error: "Sorry. It's not possible to connect to this Facebook account." I have emailed through the web form but got a generic auto-reply (useless). Please can someone ...

Regular

Hi.   I am unable to link my Spotify account to my facebook account get the following error:   "Sorry. It's not possible to connect to this Facebook account."   I have emai...

3012andyp

Casual Listener

1541 Views

11 replies

0 likes

  • 1541 Views
  • 11 replies
  • 0 likes

Playlists disappeared/account switched info

Ok, my room mate has a Spotify Premium account that we both share. We share a computer, but have separate user accounts on the computer and are logged into the same Spotify account on each Mac user account. Today, I opened spotify and was asked to lo...

Newbie

Ok, my room mate has a Spotify Premium account that we both share. We share a computer, but have separate user accounts on the computer and are logged into the same Spotify account on each Mac user a...

Peter__

Community Legend

342 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 342 Views
  • 1 replies
  • 0 likes

Solved!! Hoe krijg ik mijn spotify free na de android 2 day trial terug?

na de 2 day trial via de Android app, wil ik mijn Spotify free terug, maar mu krijg ik alleen maar de optie voor een premium abonnement en niet de mogelijkheid terug te keren naar de gratis versie, kan iemand mij helpen?

Casual Listener

na de 2 day trial via de Android app, wil ik mijn Spotify free terug, maar mu krijg ik alleen maar de optie voor een premium abonnement en niet de mogelijkheid terug te keren naar de gratis versie, k...

Dabo

Casual Listener

823 Views

3 replies

0 likes

Free
Premium
  • 823 Views
  • 3 replies
  • 0 likes

Solved!! Paying with a Neteller card

Hello, Since it now seems to be impossible to use a MBNET (I've paid my first month with it but now is not accepted), I'm trying to add a payment method using a Neteller card and I get the error message: Could not update payment detailsSorry, we coul...

Casual Listener

Hello,   Since it now seems to be impossible to use a MBNET (I've paid my first month with it but now is not accepted), I'm trying to add a payment method using a Neteller card and I get the...

EpicRag

Casual Listener

4164 Views

4 replies

0 likes

  • 4164 Views
  • 4 replies
  • 0 likes

sales tax

So i bought a $10 spotify card and came home to see they started using sales tax. So would i be able to go get another card then activate them both for a one month subscrition?

Newbie

So i bought a $10 spotify card and came home to see they started using sales tax. So would i be able to go get another card then activate them both for a one month subscrition?

Greg

Roadie

614 Views

3 replies

0 likes

  • 614 Views
  • 3 replies
  • 0 likes

Solved!! Account help needed please?

Hi there, a couple of months ago i signed up for spotify using my fathers debit card as i didnt have one at the time, unfortunately i have fotrgotten the email address and password i used at the time and my father is therefore still being charged. I ...

Casual Listener

Hi there, a couple of months ago i signed up for spotify using my fathers debit card as i didnt have one at the time, unfortunately i have fotrgotten the email address and password i used at the time...

Greg

Roadie

690 Views

4 replies

0 likes

Subscription
  • 690 Views
  • 4 replies
  • 0 likes

Please read: account synced, all playlists lost

Hi,I had signed up for Spotify with my Facebook account, and created a bunch of playlists on it. I did this freshman year of college in the US. I spent the summer in Hong Kong, and created a second account using another one of my emails to use locall...

Casual Listener

Hi, I had signed up for Spotify with my Facebook account, and created a bunch of playlists on it. I did this freshman year of college in the US. I spent the summer in Hong Kong, and created a seco...

Peter__

Community Legend

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Changed phones and now I cant login

Just got a new phone. Had been using Spotify premium regularly for months. However, I can not login on the new phone. After entering user name and password I get a brief look at my Spotify landing page before a screen that says "Discover great music ...

Visitor

Just got a new phone. Had been using Spotify premium regularly for months. However, I can not login on the new phone. After entering user name and password I get a brief look at my Spotify landing pa...

user-removed

Not applicable

476 Views

3 replies

0 likes

  • 476 Views
  • 3 replies
  • 0 likes

Solved!! Major Problem with syncing! Please Help!

Okay, so I did have a problem with Spotify taking up space on my Blackberry Curve 8520, so I deleted all my pictures off my phone(I was told to get a SD card but I can't afford one right now), it worked but I couldn't sync anything so I pulled the ba...

Music Fan

Okay, so I did have a problem with Spotify taking up space on my Blackberry Curve 8520, so I deleted all my pictures off my phone(I was told to get a SD card but I can't afford one right now), it wor...

Olly_R

Music Fan

1512 Views

16 replies

0 likes

Premium
  • 1512 Views
  • 16 replies
  • 0 likes

Login Question

I don't want to log in anymore using Facebook. How do I set up a log in and password for an existing account?

Casual Listener

I don't want to log in anymore using Facebook. How do I set up a log in and password for an existing account?

Peter__

Community Legend

459 Views

3 replies

0 likes

Login
  • 459 Views
  • 3 replies
  • 0 likes

Logged in Through Facebook - Still asks me to log into a Spotify Account

I log into Spotify through facebook and I get logged in but am immediately prompted for a spotify account which I dont recall ever needing or having in particular. When I log in through facebook all my channels and songs are there but if I don't log ...

Newbie

I log into Spotify through facebook and I get logged in but am immediately prompted for a spotify account which I dont recall ever needing or having in particular.  When I log in through faceboo...

Peter__

Community Legend

305 Views

2 replies

0 likes

  • 305 Views
  • 2 replies
  • 0 likes

Solved!! Premium offline playlists deleted.

On May I bought 3 months of premium and last week it sold out. Yesterday I bought another premium suscription and when my account became to premium I discovered that all my songs downloaded to offline mode were deleted. I had to re-download it all ag...

Newbie

On May I bought 3 months of premium and last week it sold out. Yesterday I bought another premium suscription and when my account became to premium I discovered that all my songs downloaded to offlin...

Peter__

Community Legend

682 Views

2 replies

0 likes

Free
Premium
  • 682 Views
  • 2 replies
  • 0 likes

Facebook/Spotify account connect deleted playlists

I installed the Spotify client for Ubuntu and it prompted me to login with my Spotify account after I had logged in with Facebook. Little did I know that it would "merge" the two and transfer the Premium subscription to the Spotify account and effect...

Newbie

I installed the Spotify client for Ubuntu and it prompted me to login with my Spotify account after I had logged in with Facebook. Little did I know that it would "merge" the two and transfer the Pre...

Taylor

Community Legend

425 Views

1 replies

0 likes

Account
Other
Premium
  • 425 Views
  • 1 replies
  • 0 likes

Solved!! 10 hour limit

Ok so I don't use Spotify on the computer so much and it is quite fun that my 10 hour limit expired?? Today was probably the first time this month that I used Spotify and it couldn't been 10 hours at all since I listened to like 10 songs or less..

Regular

Ok so I don't use Spotify on the computer so much and it is quite fun that my 10 hour limit expired?? Today was probably the first time this month that I used Spotify and it couldn't been 10 hours at...

Peter__

Community Legend

580 Views

1 replies

0 likes

Other
  • 580 Views
  • 1 replies
  • 0 likes

unsubscribe from Spotify Premium

I created a new user and tried free Premium for 30 days but I didn't use it so I forgot password and the E-mail I used all I have is the user name vik.alrik . So I don't now what to do Pleas someone help me the bill are only getting bigger and bigger...

Newbie

I created a new user and tried free Premium for 30 days but I didn't use it so I forgot password and the E-mail I used all I have is the user name  vik.alrik  . So I don't now what to do Pl...

Peter__

Community Legend

949 Views

1 replies

0 likes

  • 949 Views
  • 1 replies
  • 0 likes

Payment failure

I keep getting the same mail on my e-mail saying; Dear Customer,We've tried a number of times but have been unable to renew your Spotify subscription. As of today, you'll start to hear ads and, if you had a Premium subscription, you'll lose access to...

Regular

I keep getting the same mail on my e-mail saying;    Dear Customer, We've tried a number of times but have been unable to renew your Spotify subscription. As of today, you'll start t...

Peter__

Community Legend

377 Views

1 replies

0 likes

Subscription
  • 377 Views
  • 1 replies
  • 0 likes

Solved!! Attempting to upgrade to premium issues

I just attempted to upgrade to premium. Problem 1: It asks to Login using my facebook to confirm my purchase and sends me to a facebook page... asks for the password. I type password and push the continue button it kicks me right back to the previous...

Casual Listener

I just attempted to upgrade to premium.   Problem 1:  It asks to Login using my facebook to confirm my purchase and sends me to a facebook page... asks for the password.  I typ...

bbellini

Newbie

8219 Views

91 replies

0 likes

  • 8219 Views
  • 91 replies
  • 0 likes

Missing followers/following/playlists/starred items

I confess that I'm a bit confused and might have multiple accounts floating around, but have only ever used one with any sort of dedication. I was sure that this was associated with my Facebook, as it featured my profile picture icon, however, when I...

Casual Listener

I confess that I'm a bit confused and might have multiple accounts floating around, but have only ever used one with any sort of dedication. I was sure that this was associated with my Facebook, as i...

Peter__

Community Legend

596 Views

4 replies

0 likes

  • 596 Views
  • 4 replies
  • 0 likes