Paypal not working for payment

MauricioDu · 2014-11-05

Hi Spotify
Recently I tried to buy gift codes subscriptions with my paypal from your Pay pal, as I always do.
But at the end of the purchase process, your system tells me that something went wrong and should try again. I do try several times but the problem persist.
I review the Comun questions about paying with PayPal and I am sure the i fullfill all requirements. In addition I try to buy with my credit card and the same problems happens.
Please help

MauricioDu · 2014-11-05

Amarro · 2014-11-05

Hello And welcome 🙂
Well have you tryed it already in an other Browser ?

Kind regards,

Max aka. Amarro

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MauricioDu · 2014-11-05

Thank you. Yes, I've try with safari (my iPhone) and my PC laptop with Crome.

Peter__ · 2014-11-05

How many gift codes have you managed to purchase? There are limits on how many a Spotify account can buy in a certain period of time (which isn't published anywhere) to help prevent fraud.

Peter
Spotify Community Mentor and Troubleshooter

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MauricioDu · 2014-11-05

Well. There has been like 2 purchase this week. But several this year. Maybe that is the problem. Do you have an exact information about this restriction ? Than you !!!

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