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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80489 Views

9 replies

2 likes

Account
Login
  • 80489 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654119 Views

13 replies

4 likes

Account
  • 654119 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734608 Views

18 replies

29 likes

  • 734608 Views
  • 18 replies
  • 29 likes

My brand new CC has a charge from spotify and I did not make or authorize it

I do not even have spotify downloaded on my computer. I have a brand new credit card and I see a $9.99 charge on it from you. I do not know what this is for and I have disputed it with my CC. Someone needs to contact me so we can get this CC removed ...

Newbie

I do not even have spotify downloaded on my computer.  I have a brand new credit card and I see a $9.99 charge on it from you.  I do not know what this is for and I have disputed it with my...

Grace

Spotify

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Solved!! Different IPs in the same country

Hi everyone, I would like to buy a subscription, but I was wondering if I am going to have issues with the following: I live in the Czech Republic, and I want to listen to my music on my mobile, and at work in my laptop. The mobile thing is OK, but a...

Visitor

Hi everyone,   I would like to buy a subscription, but I was wondering if I am going to have issues with the following:   I live in the Czech Republic, and I want to listen to my mu...

user-removed

Not applicable

351 Views

2 replies

0 likes

Login
  • 351 Views
  • 2 replies
  • 0 likes

Change Facebook Login to 'Normal' login

Hello, I have created the account by using the facebook account but know i whan to use an user and a password diferent that facebook, how could i change that? i'm premium user Thanks

Newbie

Hello,   I have created the account by using the facebook account but know i whan to use an user and a password diferent that facebook, how could i change that? i'm premium user   T...

Peter__

Community Legend

886 Views

1 replies

0 likes

Account
  • 886 Views
  • 1 replies
  • 0 likes

Charging my account twice without my permission after canceling subscription

Why is there not a phone number to call for help? This really upsets me that I can't call and talk to anyone. My account was charged last week for premium accidentally so I canceled it as soon as I found out and sent an email asking for a refund. The...

Newbie

Why is there not a phone number to call for help? This really upsets me that I can't call and talk to anyone. My account was charged last week for premium accidentally so I canceled it as soon as I f...

Peter__

Community Legend

302 Views

1 replies

0 likes

Subscription
  • 302 Views
  • 1 replies
  • 0 likes

Not responding to email.

I have sent 2 emails and one from the form and I have not received a reply. I bought spotify student but my account still shows as "free" please change this ASAP.

Newbie

I have sent 2 emails and one from the form and I have not received a reply. I bought spotify student but my account still shows as "free" please change this ASAP.

vpena09

Casual Listener

262 Views

1 replies

0 likes

Premium
  • 262 Views
  • 1 replies
  • 0 likes

Cancellazione Account Facebook

Buongiorno, sono in procinto di eliminare il mio account facebook dove ho in atto un abbonamento con spotify premium Visto che cancellando l'account non avrei piu accesso a Spotify, c'è modo per trasferire il tutto su un altro account ( da creare) Gr...

Visitor

Buongiorno,   sono in procinto di eliminare il mio account facebook dove ho in atto un abbonamento con spotify premium   Visto che cancellando l'account non avrei piu accesso a Spot...

Peter__

Community Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Solved!! 2 questions about the (artists) verification process

Hello, I have two question about the verification process (for artist profiles ) on Spotify.I've read in the Spotify guides that in order to verify Spotify need: - a profile username - the artist URL- The preferred display name for the profile(+ some...

Music Fan

Hello, I have two question about the verification process (for artist profiles ) on Spotify. I've read in the Spotify guides that in order to verify Spotify need:   - a profile usern...

88Merl

Music Fan

549 Views

2 replies

0 likes

  • 549 Views
  • 2 replies
  • 0 likes

Enable email registration to Spotify

Hello I have a problem, I need to delete my facebook account because i have another one, I just want to sync Spotify with the other account but when i try to change it, it sends me to settings facebook and i cant remove these email account, could yo ...

Visitor

Hello I have a problem, I need to delete my facebook account because i have another one, I just want to sync Spotify with the other account but when i try to change it, it sends me to settings facebo...

Peter__

Community Legend

228 Views

1 replies

0 likes

Account
Login
Subscription
  • 228 Views
  • 1 replies
  • 0 likes

Spotify says my country doesn't match the one in my profile

I have been on spotify premium for several years in the UK. I spent the summer in the US and switched my payment to a USA card. I moved back to England, changed my payment to a UK card again and now my spotify won't work. It keeps telling me to updat...

Casual Listener

I have been on spotify premium for several years in the UK.  I spent the summer in the US and switched my payment to a USA card.  I moved back to England, changed my payment to a UK card ag...

lbhtulane

Casual Listener

358 Views

2 replies

0 likes

  • 358 Views
  • 2 replies
  • 0 likes

Why was I charged weeks after cancelling??

I just found out today that my PayPal account was charged even though I cancelled "Premium" long before the free trial was even over! What gives??? I have now, yet again, gone through the cancellation procedure and taken a screen print of each page t...

Newbie

I just found out today that my PayPal account was charged even though I cancelled "Premium" long before the free trial was even over! What gives??? I have now, yet again, gone through the cancellatio...

Peter__

Community Legend

189 Views

1 replies

0 likes

Account
  • 189 Views
  • 1 replies
  • 0 likes

A spotify account has been linked to the wrong fb account

Not sure how this has happened, but when a friend was creating his own account on my ipad it somehow synced up with my facebook and overwrote my account. So that now all my playlists are gone and I can't use the app to the recover them as it doesn't ...

Casual Listener

Not sure how this has happened, but when a friend was creating his own account on my ipad it somehow synced up with my facebook and overwrote my account. So that now all my playlists are gone and I c...

1112153825

Casual Listener

372 Views

5 replies

0 likes

  • 372 Views
  • 5 replies
  • 0 likes

Unable to log in

My dad is unable to log in to his account in his phone. It says he has the wrong password. I can log in on my phone with the same user name and password without any issues, so the password is correct. I've also tried deleting and downloading the Spot...

Newbie

My dad is unable to log in to his account in his phone. It says he has the wrong password. I can log in on my phone with the same user name and password without any issues, so the password is correct...

Peter__

Community Legend

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

Another user is using my account

Hi! The music shuts of every now and then because my account is used somewhere else. Sometimes a box comes up which says "you are now controlling the music on Rebeccas iPhone" (which is not mine, I'm a dude). Don't know any Rebeccas so it's weird... ...

Newbie

Hi! The music shuts of every now and then because my account is used somewhere else. Sometimes a box comes up which says "you are now controlling the music on Rebeccas iPhone" (which is not mine, I...

Peter__

Community Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

2 payments one month

Hello I just checked my bank and I've had 2 payments come out of my bank for Spotify in one money

Newbie

Hello I just checked my bank and I've had 2 payments come out of my bank for Spotify in one money

Peter__

Community Legend

220 Views

1 replies

0 likes

Subscription
  • 220 Views
  • 1 replies
  • 0 likes

My premium account has been hacked

Two days ago I couldn´t log into my Spotify on my phone, when I tried to log in it said that the password was wrong. When I tried to change the password it said that there´s not a Spotify account linked to my email. Today I logged in via Facebook and...

Newbie

Two days ago I couldn´t log into my Spotify on my phone, when I tried to log in it said that the password was wrong. When I tried to change the password it said that there´s not a Spotify account lin...

damic

Casual Listener

525 Views

5 replies

0 likes

  • 525 Views
  • 5 replies
  • 0 likes

Solved!! Account stolen, facebook connected, I can't change email or password

Hi, It seems that my account has been stolen months ago, they changed email and password information. I can only access throught facebook connect. I want my account back, but I've tried to contact with spotify several times.... but no response recive...

Casual Listener

Hi,   It seems that my account has been stolen months ago, they changed email and password information. I can only access throught facebook connect.   I want my account back, but I'...

storo

Casual Listener

614 Views

6 replies

0 likes

  • 614 Views
  • 6 replies
  • 0 likes

HTC Evo--Incompatible device

I just bought a used HTC Evo 4G. When I try to load spotify from the browser or from the Play Store, it says my device is incompatible. Is there a way around this? Can I load an older version. The SPOTIFY webpage says it should work on a 2.2. Please ...

Newbie

I just bought a used HTC Evo 4G.  When I try to load spotify from the browser or from the Play Store, it says my device is incompatible.  Is there a way around this?  Can I load an old...

Peter__

Community Legend

281 Views

1 replies

0 likes

Other
  • 281 Views
  • 1 replies
  • 0 likes

Upgrading with Unidays doesn't apply discount!

Hey,I've had premium for £4,99 through Unidays for the past year, now I've had to reapply the promo it goes through but under subscription it still says I'm paying £9,99 and has actually already charged me that for this month!What do I do?

Casual Listener

Hey, I've had premium for £4,99 through Unidays for the past year, now I've had to reapply the promo it goes through but under subscription it still says I'm paying £9,99 and has actually already ch...

user-removed

Not applicable

185 Views

1 replies

0 likes

  • 185 Views
  • 1 replies
  • 0 likes

Charged over 40 times and nobody will contact me!!!

My credit card has been charged over40 times this month and nobody will respond to me. This is just outrageous and I can't believe the lack of accountablitly Spotify is displaying right now. Just today, my credit card account was charged ten times. I...

Regular

My credit card has been charged over40 times this month and nobody will respond to me. This is just outrageous and I can't believe the lack of accountablitly Spotify is displaying right now. Just tod...

Peter__

Community Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

not available in Canada?? but I used it in Canada. Can't change country either.

I have created my account while travelling to the UK. I live in Canada, been using it for two weeks here, so now I'd like to change it in my profile to Canada but it won't let me change to ANY other country. Spotify is NOW available in Canada because...

Newbie

I have created my account while travelling to the UK. I live in Canada, been using it for two weeks here, so now I'd like to change it in my profile to Canada but it won't let me change to ANY other ...

Peter__

Community Legend

452 Views

3 replies

0 likes

  • 452 Views
  • 3 replies
  • 0 likes