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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80352 Views

9 replies

2 likes

Account
Login
  • 80352 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653679 Views

13 replies

4 likes

Account
  • 653679 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734088 Views

18 replies

29 likes

  • 734088 Views
  • 18 replies
  • 29 likes

don't charge me!

My free trial expired at 4pm today and I've only just unsubscribed now. I rarely used my account. I haven't used it for at least a week. I shouldn't have to pay £9.99 for a month when I've unsubscribed 5 hours into the month without having actually u...

Newbie

My free trial expired at 4pm today and I've only just unsubscribed now. I rarely used my account. I haven't used it for at least a week. I shouldn't have to pay £9.99 for a month when I've unsubscrib...

donreiff

Newbie

286 Views

2 replies

0 likes

  • 286 Views
  • 2 replies
  • 0 likes

one Account 2 invioces

Hey guys, I need your help I just received two invoices for my spotfy premium account from tow different dates but with my same name an information so apparently I have two premium accounts with the same e-mail adress. So i don't know where the secon...

Newbie

Hey guys, I need your help I just received two invoices for my spotfy premium account from tow different dates but with my same name an information so apparently I have two premium accounts with th...

Jordi

Community Legend

221 Views

1 replies

0 likes

Account
Other
Premium
  • 221 Views
  • 1 replies
  • 0 likes

Premium Subscription and Playlists gone after deleting FB APP

Good day to everyone, yesterday a little misshap happened to me. My Account is connected to Facebook and I did not want that people were able to see what Musik I was listening to and wanted to change that. I promptly logged into Facebook and deleted ...

Visitor

Good day to everyone,   yesterday a little misshap happened to me. My Account is connected to Facebook and I did not want that people were able to see what  Musik I was listening to and...

user-removed

Not applicable

308 Views

3 replies

0 likes

Account
Premium
Subscription
  • 308 Views
  • 3 replies
  • 0 likes

My account says in the USA. I'm in Canada.

I got the invite for Canada and it worked fine. Now when I check my profile it says in the USA. Any help?

Newbie

I got the invite for Canada and it worked fine. Now when I check my profile it says in the USA. Any help?

Peter__

Community Legend

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Vodafone Spotify premium offer - Cancel my premium early please!

Hi There, I love my spotify premium and recently got a new phone with premium included - the same day I started my contract I also paid 1 month spotify but Vodafone only offer 30 days to redeem the deal. I cancelled the premium today but will be too ...

Newbie

Hi There,   I love my spotify premium and recently got a new phone with premium included - the same day I started my contract I also paid 1 month spotify but Vodafone only offer 30 days to r...

Peter__

Community Legend

1276 Views

1 replies

0 likes

  • 1276 Views
  • 1 replies
  • 0 likes

Buying premium without subscription

Hey there, is there any way to buy spotify without subscription? Like I have to pay manually every month? I don't want to link my credit card to my paypal. Thanks.

Regular

Hey there, is there any way to buy spotify without subscription? Like I have to pay manually every month? I don't want to link my credit card to my paypal. Thanks. 🙂

Peter__

Community Legend

429 Views

3 replies

0 likes

Premium
  • 429 Views
  • 3 replies
  • 0 likes

Spotify account vanished?

I have been using Spotify for some time now, on my iphone, tablet and computers. I had several playlists and starred files etc set up, and i was just successfully billed for my premium account subscription less than a week ago. Now, when I log on on ...

Newbie

I have been using Spotify for some time now, on my iphone, tablet and computers.  I had several playlists and starred files etc set up, and i was just successfully billed for my premium account ...

sweetaro

Casual Listener

303 Views

5 replies

0 likes

  • 303 Views
  • 5 replies
  • 0 likes

Canadian account shows Euros

I just switched to premium and it's saying after the free trial the price is quoted in Euros for a Canadian account. Any ideas?

Casual Listener

I just switched to premium and it's saying after the free trial the price is quoted in Euros for a Canadian account. Any ideas?

Peter__

Community Legend

1076 Views

13 replies

1 likes

  • 1076 Views
  • 13 replies
  • 1 likes

being charged through wireless service

I am being charged through my wireless service and when I go to listen to music I am getting the basic service and I have call my provider and they have also tried to see why I am not getting the premium service that I am paying for, I also sent Spot...

Newbie

I am being charged through my wireless service and when I go to listen to music I am getting the basic service and I have call my provider and they have also tried to see why I am not getting the pre...

Peter__

Community Legend

285 Views

1 replies

0 likes

Account
  • 285 Views
  • 1 replies
  • 0 likes

deleted facebook

i deleted my facebook can i transfer my account?

Newbie

i deleted my facebook can i transfer my account?

michaelrcrostar

Newbie

2116 Views

12 replies

2 likes

Premium
  • 2116 Views
  • 12 replies
  • 2 likes

Solved!! Me borraron varias playlist por error

Buen dia, Mi hermana por error me borro varias playlist de mi cuenta por error. El nombre de las Playlist son "Cristianas", "Favoritas", "Tatian", "Chuscas", "Clasicas". Mi nombre de usuario es "Jorgelpestrada" Ayuda porfavor!

Casual Listener

Buen dia,   Mi hermana por error me borro varias playlist de mi cuenta por error. El nombre de las Playlist son "Cristianas", "Favoritas", "Tatian", "Chuscas", "Clasicas".   Mi nomb...

Jorgelpestrada

Casual Listener

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Pay with paypal without credit card

Hi the others topics are old so, i ask you to help me i get un paypal count without CC i linked this count with my bank count all is ok for paypal but spotify tell me the paiement is reject ??? Is get a CC is always mandatory ??? get un bank count is...

Newbie

Hi  the others topics are old so, i ask you to help me   i get un paypal count without CC  i linked this count with my bank count   all is ok for paypal   but...

Peter__

Community Legend

469 Views

2 replies

0 likes

  • 469 Views
  • 2 replies
  • 0 likes

Contact Spotify Support?

You should really have a way to contact and talk to an actual person. It is very frustrating that I have my play lists to listen to on my computer but on my phone every time I log out I have to go back and individually redownload each play list or so...

Newbie

You should really have a way to contact and talk to an actual person. It is very frustrating that I have my play lists to listen to on my computer but on my phone every time I log...

Wazzboat44

Newbie

578 Views

3 replies

1 likes

  • 578 Views
  • 3 replies
  • 1 likes

[Possible bug] Suggested songs

If found to be a bug, please move to bug forum at your leasure, dear mods. When playing an album, suggested/similar songs are played. Which is fine if it were one song each 3 or 5 played songs. However, it keeps jumping, and essentially I'll end up p...

Visitor

If found to be a bug, please move to bug forum at your leasure, dear mods.   When playing an album, suggested/similar songs are played. Which is fine if it were one song each 3 or 5 played s...

user-removed

Not applicable

851 Views

10 replies

0 likes

Other
  • 851 Views
  • 10 replies
  • 0 likes

Spotify will not let me pay

I'm entering my debit card information and everytime I do it, a message appears telling "Oops, somethig went wrong, try again". I am from Mexico and I once had spotify premium but then I discontinued it, this debit card is new and already activated, ...

Casual Listener

I'm entering my debit card information and everytime I do it, a message appears telling "Oops, somethig went wrong, try again". I am from Mexico and I once had spotify premium but then I discontinued...

user-removed

Not applicable

379 Views

3 replies

0 likes

  • 379 Views
  • 3 replies
  • 0 likes

Student discount

I have recently joined spotiify premium but have found out I can get a discount through NUS extras. Can I still apply the discount to my existing account?

Casual Listener

I have recently joined spotiify premium but have found out I can get a discount through NUS extras. Can I still apply the discount to my existing account?

Peter__

Community Legend

296 Views

2 replies

0 likes

Subscription
  • 296 Views
  • 2 replies
  • 0 likes

Dont upgrade from within Spotify! It'll cost you 30 % extra per month!

I just upgraded to Premium from within the Spotify app.Insted of paying the usual 99 kr a month I now get to pay 130 kr a month. Aint life great sometimes? This means that it will cost me 30 % more per month to upgrade from within the Spotify app tha...

Casual Listener

I just upgraded to Premium from within the Spotify app.Insted of paying the usual 99 kr a month I now get to pay 130 kr a month. Aint life great sometimes? This means that it will cost me 30 % more p...

Taylor

Community Legend

282 Views

2 replies

0 likes

Premium
  • 282 Views
  • 2 replies
  • 0 likes

No one will reply to my contact forms...3 times now

I've been contacting spotify customer service multiple over the last few months and haven't had a single reply.My problem is I logged out of premium 3 months ago which had all my playlists, then when I tried to log back in, I cannot reach premium eve...

Casual Listener

I've been contacting spotify customer service multiple over the last few months and haven't had a single reply. My problem is I logged out of premium 3 months ago which had all my playlists, then ...

Greg

Roadie

587 Views

9 replies

0 likes

  • 587 Views
  • 9 replies
  • 0 likes

Help

Being charge twice

Newbie

Being charge twice

user-removed

Not applicable

160 Views

1 replies

0 likes

Subscription
  • 160 Views
  • 1 replies
  • 0 likes

New account, old email blocked

Hiya, maybe someone here can help me with the following: A while ago I deleted my facebook account, forgetting I had used it to create my spotify login. So naturally I tried to remake my spotify with the same email I use for facebook but it says that...

Newbie

Hiya, maybe someone here can help me with the following: A while ago I deleted my facebook account, forgetting I had used it to create my spotify login. So naturally I tried to remake my spotify with...

Peter__

Community Legend

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes