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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi,I always log into spotify using my Facebook account. Today i noticed that some Belgian guy has been using my account as his email is in the account info, he changed my playlists to some really terrible music and he set up a password which i don't ...
I had the 7 day free trial of premium which was fantastic! I receieved an email stating that I could have a 30-day free trial as well, I went to do so (multiple times, on multiple devices). I haven't been able to for the last 3 days (including when I...
The cancellation page said that in order to complete verification to confirm through Facebook. When I go to Spotify on Facebook it's a blank page. How do I finish my cancellation????
I came to add my new student card to get half price subscription but i can find anywhere to add it on mobile or pc. I would like to be able to do this before i have to pay again Thanks Danny
I've received an email offering me a subscription extension for £9.99pm, but I've also just found out I can get 50% student discount. Can I extend and then apply the student discount to get 50% off the £9.99?
My premium spotify account is gone- playlists, followers, messages- it looks like a whole new account. When I log in now with facebook, it takes me to an entirely blank, new account. how can I retrieve my old info? Does anyone know how to send a mess...
Últimamente he tenido problemas con mi cuenta. Noté que mis playlists desaparecieron y mi cuenta pasó de premium a free. Leyendo entre los temas de la comunidad llegué a la conclusión de que mi cuenta se había duplicado. Seguí los consejos que daban ...
had a US account, now in Canada, signed up for a Canadian account, it merged it with the US one, I'm getting the 14 day lockout, and the profile page won't let me change country. (Its grayed out!)
Hi! I just bought a Pre-Paid Spotify Premium 1 Month card. But when i typed in the code, and pressed "Choose" on the Pemium. The internet broke down, when i went on Spotify.com again, it said that i am using "Free" And when i try typing the code back...
When I try to play music on my own spotify account "markusl1" I get errors telling me I cannot play the current track. After having this problem for about a month I decided to try a new account and everything works perfect here. Why is that? Is there...
I've been charged twice for Spotify premiun exactly on the same day (2014-09-26) with two diferent orders, I was expecting my suscription to be extended for two months as the instructions say, but it looks like the Spotify computer have'nt noticed it...
I had 2 accounts i did'nt know this they cancelled one .my 1st premium was taken from my a/c against the cancelled one .i cant seem 2 get through 2 them that the premuim paid is for the active a/c . They keep saying they are trying 2 take afurther £9...
Hi, I have been charged twice every month for my subscription. See attachment. This totals an overpayment of £40. Can you please resolve the issue and refund the money asap thanks Fran
Hi I recieved a gift card which I redeemd on my mobile, after still having all the adds I looked into what the differences are. As it is my first time using a gift card and the first option was for unlimited I clicked ok, after now going through the ...
I just renewed my account..I logged out of the app.I had it turned to offline mode..Now, that I'm trying to log in.. It will not allow me to.. It's saying to turn it back to Online mode.. But I can't log in to switch it?!I've tried through Facebook a...
Hi there I don't know exactly what happen but my spotity account was acting weird; for example if I wanted to play a song it will played something random instead. Long story shortbi logged out of my account but when I tried to log back in. I realised...
I've noticed on at least 2 occasions now music has been posted to my facebook timeline from spotify that I haven't listened to. i couldn't have listened to the music at the times facebook is saying I did as i was sleeping and not logged in to spotify...
My subscription is due for renewal. How do I continue via renewal without having to start again and lose my playlists?
I have now 2 profiles because i have an old hacked mail and a new one i use by facebook. I can't log in to the old one anymore, and i can't deactivate it either - so i want you to delete it for me, can you do that? it's [mod edit - removed email addr...
I can't log in now that I have a new phone on the spotify app. It says I already have an account set up with that email. That's what I'm trying to log into! I'm not trying to sign up a new account, i just want to log in!