Help Wizard

Step 1


Plan familiar

Plan familiar

Por alguna razón salí del plan familiar y no puedo volver a integrarme. Me dice que el titular y yo no compartimos la misma dirección física.
Colocamos la misma dirección por lo que no puede ser ese el problema.
Además hice todo lo que se me pidió en las instrucciones del plan familiar con la invitación del titular.
Espero me puedan ayudar.
1 Reply

Hi, @Lauri5!


Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your and the administrator account's email addresses. 


But before I suggest that the members try using different browsers on their computers (with clear cache) to accept the invitation. 
Let me know if this helps!
BittencourtSpotify Star
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