Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playlist sorting on mobile

Solved!

Playlist sorting on mobile

I have no option to manually sort playlists, only the five(Alphabetical, creator, Recently played, Recently added and most recent)
This is across all mobile devices(iOS both ipad/phone and main android phone)
This used to be a feature, i have friends who still can sort by manual as i like to do on my PC. But i am not able to get the same list order as i have on PC which i use most on my mobile devices. This seems to be an account issue, not a device or version issue.
Yes, i know about favourite and folders, its not good enough.
Reply

Accepted Solutions
Marked as solution

Hey @Xsesss,


Thank you for keeping in contact and for the screenshot shared.


We've checked the screenshot and we can see why you don't have the option. In your friend's screenshot, you can see that the "Playlists" tag on the top of the list is selected in green. However, in the screenshot the tag is not selected, this makes the sorting menu slightly different as it includes artists, albums, podcasts and downloads changing the option for "Creator".


To see the "Custom order" in the sorting menu, make sure you've selected the "Playlists" tag.


Hope this helps. If anything else comes up, don't hesitate to ask. 

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

6 Replies

Hey @Xsesss,

 

Thanks for the post.

 

Can you send us a screenshot of how a playlist looks on your end? 

 

Also, can you clarify if you've tried logging in with your account on different devices or are you checking only how other people's accounts look on their devices?

 

We'll do our best to figure out what's happening. Looking forward to your reply.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

I have not tried logging in my account on others devices, no.
This not in a playlist, this is regarding the order of playlists in my library.
Screenshot from my iPad: 
https://cdn.discordapp.com/attachments/833089775618490438/908687965084082196/IMG_0001.PNG
Screenshot from a friends phone in the same options:

As you can see. On my end, there is no "Custom order" available on mobile. Which is what i need with my amount of lists and mostly using spotify on my desktop computer its very hard to find my lists on mobile as its all quite random in comparison.
Looking forward to hear back Alex.

Marked as solution

Hey @Xsesss,


Thank you for keeping in contact and for the screenshot shared.


We've checked the screenshot and we can see why you don't have the option. In your friend's screenshot, you can see that the "Playlists" tag on the top of the list is selected in green. However, in the screenshot the tag is not selected, this makes the sorting menu slightly different as it includes artists, albums, podcasts and downloads changing the option for "Creator".


To see the "Custom order" in the sorting menu, make sure you've selected the "Playlists" tag.


Hope this helps. If anything else comes up, don't hesitate to ask. 

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Been on and off annoyed with this for a year, with a solution so simple. New levels of relief and humiliation! Thanks for swift help! 

Posted double in sheer joy  😂

Haha, awesome @Xsesss! Glad things look good on your end now! As they say, people learn new things every day.

 

Feel free to reach out to the Community again if there's anything else you need assistance with.

 

Have a good one!

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts