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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83655 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
105007 Views
10 replies
3 likes
Hi thereheres the situation: i have two accounts, one with a subscription on and one that doesnt. i recently had to change my billing address for the account that has the subscription but it wasn't connected to my current email address. My current em...
Hi there heres the situation: i have two accounts, one with a subscription on and one that doesnt. i recently had to change my billing address for the account that has the subscription but it wasn't...
Spotify Star
2492 Views
1 replies
0 likes
سلام. چند روز پیش گوشیم خاموش شد و بعدش که وارد اسپاتیفای شدم، همه پلیلیستها و لایبراریم پاک شده بود. فکر میکنم وارد یه اکانت دیگه شده باشم.ایمیل اصلیم اینه:**bleep**یه ایمیل دیگه هم دارم:**bleep**میشه کمکم کنید تا بفهمم پلیلیستهام توی کدوم حس...
سلام. چند روز پیش گوشیم خاموش شد و بعدش که وارد اسپاتیفای شدم، همه پلیلیستها و لایبراریم پاک شده بود. فکر میکنم وارد یه اکانت دیگه شده باشم. ایمیل اصلیم اینه:**bleep** یه ایمیل دیگه هم د...
Spotify Star
289 Views
1 replies
0 likes
PlanPremium FamilyCountryNetherlandMy Question or Issuewhy would I need to pay €18 now to switch plans when I've already paid for this month? Why can't you make account type switching seamless?
Plan Premium Family Country Netherland My Question or Issue why would I need to pay €18 now to switch plans when I've already paid for this month? Why can't you make account type switching seaml...
Spotify Star
489 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S22Operating SystemAndroid V14 My Question or Issue I have just moved home and connected my Amazon Alexa Echo Dot to my new wifi network. Everything works on it except when I ask to play songs on Spotify. She ...
Plan Premium Country UK Device Samsung Galaxy S22 Operating System Android V14 My Question or Issue I have just moved home and connected my Amazon Alexa Echo Dot to my new wi...
Spotify Star
758 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
278 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(iPhone/web)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI updated my email several years ago, and now a linked card has expired it's asking to update online. However, Spotify is now showing o...
Plan Premium Country USA Device (iPhone/web) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I updated my email several years ago, and now a linked...
Spotify Star
475 Views
1 replies
0 likes
We have both put used exactly the same address but it says they are in different countries? So won’t verify
We have both put used exactly the same address but it says they are in different countries? So won’t verify
Not applicable
22376 Views
9 replies
1 likes
PlanPremiumCountryUSDeviceIPhone 15Operating SystemiOS 18 My Question or IssueThe email I had linked to my Spotify account was disabled so I can no longer log in. How can I change my email linked to that account without logging in? Or can I cancel th...
Plan Premium Country US Device IPhone 15 Operating System iOS 18 My Question or Issue The email I had linked to my Spotify account was disabled so I can no longer log in. How can I c...
Community Legend
436 Views
1 replies
0 likes
I originally had my first spotify account. I broke my phone with the login info for that account. I could not remember my login information, so I created a new account. I am still being charged for the old account I can no longer access. How can I re...
I originally had my first spotify account. I broke my phone with the login info for that account. I could not remember my login information, so I created a new account. I am still being charged for t...
Visitor
10562 Views
7 replies
0 likes
my screen is stuck on downgrade and i bought premium to take it away but its stuck
my screen is stuck on downgrade and i bought premium to take it away but its stuck
Not applicable
6682 Views
7 replies
0 likes
PlanPremiumCountryAustralia DeviceiPhone 14 and MacBook Air My Question or IssueHi I have had an issue with my profile as I tried to open Spotify via the app on my phone it immediately logged out and when I logged in It says “wrong username/email or ...
Plan Premium Country Australia Device iPhone 14 and MacBook Air My Question or Issue Hi I have had an issue with my profile as I tried to open Spotify via the app on my p...
Moderator
457 Views
1 replies
0 likes
PlanPremiumCountry Estonia/EnglandMy Question or IssueSpotify breaks every time I want to add a new login method and for some reason my username is really weird. It keeps saying also on log in page, we've sent you an email regarding the 6 digit code....
Plan Premium Country Estonia/England My Question or Issue Spotify breaks every time I want to add a new login method and for some reason my username is really weird. It keeps saying also o...
Spotify Star
287 Views
2 replies
0 likes
PlanFree/PremiumCountrySouth AfricaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to change my credit card details, and in the process Spotify is asking...
Plan Free/Premium Country South Africa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I...
Moderator
643 Views
1 replies
0 likes
I signed up through my starbucks partner acount and now i want to cancel my subscription but it wont let me because its connected to my starbcuks accont. pls help
I signed up through my starbucks partner acount and now i want to cancel my subscription but it wont let me because its connected to my starbcuks accont. pls help
Visitor
16111 Views
3 replies
1 likes
CountryUnited States My Question or Issue I cannot log in to my account. I have put in the correct credentials, and it says incorrect username or password. I have tried resetting my password, however the emails will not go through. I have checked spa...
Country United States My Question or Issue I cannot log in to my account. I have put in the correct credentials, and it says incorrect username or passwor...
Spotify Star
477 Views
1 replies
0 likes
I am trying to go from loging from Google acct to email and password but gives me error when submitting for a password. I am doing this because I can't seem to link my spotify acct to my Alexa Echo Show. That keeps giving me link failed. This is a di...
I am trying to go from loging from Google acct to email and password but gives me error when submitting for a password. I am doing this because I can't seem to link my spotify acct to my Alexa Echo S...
Spotify Star
263 Views
1 replies
0 likes
Plan Premium Country Turkey Device Macbook Operating System (MacOS) My Question or Issue Yesterday everything was going on without problems, but today, when I have tried to login to my account I saw that all my devices being logged off from my accoun...
Plan Premium Country Turkey Device Macbook Operating System (MacOS) My Question or Issue Yesterday everything was going on without problems, but today, when I have tried to...
Spotify Star
276 Views
1 replies
0 likes
Tenho duas contas, uma chamada Leonardo Freitas e outra a minha conta Leonardo Freitas é premium e a outra não é, mas eu tenho cadastrado o mesmo email para as duas, e sempre quando eu me conecto pelo navegador eu entro na minha conta sem o premium ...
Tenho duas contas, uma chamada Leonardo Freitas e outra <Moderator edit> a minha conta Leonardo Freitas é premium e a outra não é, mas eu tenho cadastrado o mesmo email para as duas, e sempre q...
Spotify Star
6411 Views
16 replies
0 likes
Why is there no information on 2 factor authentication... With the data breach that you have had in December 2020 you would think that would be an option to PROTECT your customer base. As a member of the cybersecurity community its as abhorrent that ...
Why is there no information on 2 factor authentication... With the data breach that you have had in December 2020 you would think that would be an option to PROTECT your customer base. As a member of...
Casual Listener
862 Views
2 replies
0 likes
Hi I’ve just subscribe a premium personal account and I still have some adverts as the free account.PlanFree/PremiumCountryFranceDevice(iPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Hi I’ve just subscribe a premium personal account and I still have some adverts as the free account. Plan Free/Premium Country France Device (iPhone 7 Operating System (iOS 10, Android O...
Moderator
293 Views
1 replies
0 likes
