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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 172 Views
  • 0 replies
  • 5 likes
  • Security
  • 172 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434083 Views
  • 967 replies
  • 108 likes
  • Account
  • 434083 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192629 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192629 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105974 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105974 Views
  • 70 replies
  • 11 likes

WAVR.ai playlist HELP suspicious streams

This playlist keeps gaining me listeners from Finland when I dont want them and never signed up for their service. I was added to Waver.ai's playlist a day ago and I have heard accounts have been banned for even just being put on it. I do not want my...

  • Newbie
  • This playlist keeps gaining me listeners from Finland when I dont want them and never signed up for their service. I was added to Waver.ai's playlist a day ago and I have heard accounts have been ban...
  • xoberecords
  • Roadie
  • 5364 Views
  • 4 replies
  • 7 likes
  • Account
  • 5364 Views
  • 4 replies
  • 7 likes

Need help with my account not working for me it is hooked to my husband's

For some reason the premium account that I pay for is hooked to my husband's phone not mine I talked to one of your representatives they were supposed to look in to it .

  • Visitor
  • For some reason the premium account that I pay for is hooked to my husband's phone not mine I talked to one of your representatives they were supposed to look in to it .
  • ribezaz
  • Rising Star 3
  • 110 Views
  • 1 replies
  • 1 likes
  • 110 Views
  • 1 replies
  • 1 likes

Getting charged double but I cant see ut in my account

Hi, im currently getting charged directly to my bank account for spotify but I have spotify premium included with my phone company monthly.when i check my bills in my account it says there is none (since its included in the phone company subscription...

  • Visitor
  • Hi, im currently getting charged directly to my bank account for spotify but I have spotify premium included with my phone company monthly. when i check my bills in my account it says there is none ...
  • Not applicable
  • 187 Views
  • 2 replies
  • 1 likes
  • Subscription
  • 187 Views
  • 2 replies
  • 1 likes

Superuser Contribution Deleted only Login method and can't log back in as email and password gone

My friend was planning to change his email and password in the login methods settings. And he clicked remove instead of update and it logged him out of his phone and laptop and he can't back in via email or password as it does not contain a password ...

  • Newbie
  • My friend was planning to change his email and password in the login methods settings. And he clicked remove instead of update and it logged him out of his phone and laptop and he can't back in via e...
  • Yordan
  • Moderator
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my premium account not working in a different country?

I just moved from Germany to New Zealand for a one year stay abroad and I have a normal Spotify subsctiption. After my spotify stopped working I switched the country settings to NZ but it is still not working and keeps telling me that I only have a s...

  • Visitor
  • I just moved from Germany to New Zealand for a one year stay abroad and I have a normal Spotify subsctiption. After my spotify stopped working I switched the country settings to NZ but it is still no...
  • Yordan
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Profile in Google Search.

I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but have since removed the connection, but appearently Spoti...

  • Newbie
  • I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but h...
  • bradavon
  • Roadie
  • 2966 Views
  • 2 replies
  • 0 likes
  • 2966 Views
  • 2 replies
  • 0 likes

Superuser Contribution I put in the correct username and password to login, it doesn't let me logi

If I go onto my laptop and try to login to that, I use the correct username and the correct password but it still says "incorrect username or password" I've tried using my email too and it doesn't work. Please help

  • Visitor
  • If I go onto my laptop and try to login to that, I use the correct username and the correct password but it still says "incorrect username or password" I've tried using my email too and it doesn't ...
  • Vasil
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

I have Premium Duo, does my husband need to set up a separate account

Spotify is downloaded to our laptop and I am able to see and edit my own playlists but my husband does not appear anywhere in my account, does he have to set up his own personal account even though we have Premium duo?

  • Visitor
  • Spotify is downloaded to our laptop and I am able to see and edit my own playlists but my husband does not appear anywhere in my account, does he have to set up his own personal account even though w...
  • BenedicteJebsen
  • Visitor
  • 823 Views
  • 2 replies
  • 0 likes
  • 823 Views
  • 2 replies
  • 0 likes

Superuser Contribution Configuración

Cambié mi configuración a que mi perfil no se vea público y ahora no puedo volver a hacer lo mismo para que esta vez sea público PlanPremiumCountryCDMXDeviceiPhone 13Operating SystemiOS 17

  • Casual Listener
  • Cambié mi configuración a que mi perfil no se vea público y ahora no puedo volver a hacer lo mismo para que esta vez sea público  Plan Premium Country CDMX Device iPhone 13 Operating Syst...
  • MihailY
  • Moderator
  • 174 Views
  • 3 replies
  • 0 likes
  • Account
  • 174 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify web tab glitch?

My Spotify web keeps saying I have "too many" tabs open when I really have 5 open, I have tried removing my browser history and resetting my computer but nothing would work, anybody else have any suggestions on what else I can do?

  • Regular
  •   My Spotify web keeps saying I have "too many" tabs open when I really have 5 open, I have tried removing my browser history and resetting my computer but nothing would work, anybody else have...
  • Yordan
  • Moderator
  • 325 Views
  • 7 replies
  • 0 likes
  • Other
  • 325 Views
  • 7 replies
  • 0 likes

hacked!!!!

Dear Spotify Support Team,I am writing to express my extreme frustration and anger regarding repeated unauthorized access to my Spotify account. Despite numerous password resets and ensuring that I log out from all devices, someone from India continu...

  • Visitor
  • Dear Spotify Support Team, I am writing to express my extreme frustration and anger regarding repeated unauthorized access to my Spotify account. Despite numerous password resets and ensuring that I...
  • Maxim
  • Spotify Star
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Account suspended as monthly payment failed on 12th April ..

Gave a new credit card , looks like I have to wait until 12th May to use Sotify , is this normal?

  • Visitor
  • Gave a new credit card , looks like I have to wait until 12th May to use Sotify , is this normal?
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Address with 1/2

My new address has a 1/2 because it's a duplex and spotify doesn't recognize it as a valid address. How do I update my address?

  • Visitor
  • My new address has a 1/2 because it's a duplex and spotify doesn't recognize it as a valid address.  How do I update my address?
  • Callec00
  • Visitor
  • 283 Views
  • 2 replies
  • 1 likes
  • Account
  • 283 Views
  • 2 replies
  • 1 likes

Forgot password and no longer have access to email associated with the account

I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I have no access to my account. What can I do? I keep ge...

  • Visitor
  • I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I hav...
  • Not applicable
  • 905 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 905 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why don't I have AI DJ yet?

I'm in Australia, on a family plan and everyone else in my family has had the DJ feature for several weeks now, but I still don't. I've tried on iOS and desktop, updating and reinstalling the app, logging out/in, looking through the Playback settings...

  • Newbie
  • I'm in Australia, on a family plan and everyone else in my family has had the DJ feature for several weeks now, but I still don't. I've tried on iOS and desktop, updating and reinstalling the app, ...
  • ARCOOOO
  • Newbie
  • 3793 Views
  • 14 replies
  • 1 likes
  • 3793 Views
  • 14 replies
  • 1 likes

I cant change settings when connected to speakers.

I cant change any of the settings when i connect. It also resrts everything so i cant put on sleep timer.

  • Visitor
  • I cant change any of the settings when i connect. It also resrts everything so i cant put on sleep timer.
  • Luan
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment type changed, Klarna still wants payment

PlanFamilyCountryGermanyDeviceDiv. AppleOperating SystemDiv. IOS My Question or IssueI have changed my payment type on your platform from klarna to paypal. Paypal has charged the fee correctly, nonetheless Klarna mentions the bill as open and will pr...

  • Casual Listener
  •   Plan Family Country Germany Device Div. Apple Operating System Div. IOS   My Question or Issue I have changed my payment type on your platform from klarna to paypal. Paypal has...
  • Mel74
  • Visitor
  • 461 Views
  • 5 replies
  • 1 likes
  • Subscription
  • 461 Views
  • 5 replies
  • 1 likes