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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1727 Views
  • 0 replies
  • 8 likes
  • Security
  • 1727 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446682 Views
  • 970 replies
  • 108 likes
  • Account
  • 446682 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199362 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199362 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108531 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108531 Views
  • 72 replies
  • 11 likes

Spotify giving error that something went wrong when I try to log in

This is my girlfriend's question about her account as she cannot log in to ask this question and we've tried everything we can think of: I went to use Spotify on the way home and realized I had been logged out of my account. The mobile app doesn't sh...

  • Visitor
  • This is my girlfriend's question about her account as she cannot log in to ask this question and we've tried everything we can think of: I went to use Spotify on the way home and realized I had b...
  • osornios
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution i dont have my rss link to link my podcast to my spotify account

i set up my podcast through spotify for podcasters and when it updated, i have basically lost access to my podcast. when i try to link my podcast with my account, it ask for the rss feed link which i do not have due to not being able to access my acc...

  • Visitor
  • i set up my podcast through spotify for podcasters and when it updated, i have basically lost access to my podcast. when i try to link my podcast with my account, it ask for the rss feed link which ...
  • OscarDC
  • Moderator
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

"Password Reset" on an almost weekly basis.

PlanPremiumCountryUSA.DeviceMultiple PCs, Android phone and smart speakersOperating SystemWindows and Android My Question or IssueFor almost two months now, Spotify has been resetting my account password almost every week, due to "suspicious activity...

  • Music Fan
  • Plan Premium Country USA. Device Multiple PCs, Android phone and smart speakers Operating System Windows and Android   My Question or Issue For almost two months now, Spotify has been ...
  • NotCalledSupportify
  • Casual Listener
  • 9755 Views
  • 27 replies
  • 9 likes
  • Account
  • 9755 Views
  • 27 replies
  • 9 likes

I can't find the update in manage your plan

In manage your plan there is no update button, I want to add a new card for payment

  • Visitor
  • In manage your plan there is no update button, I want to add a new card for payment
  • ahaltom24
  • Casual Listener
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Changing my payment country

I have moved countries and need to change my payment method

  • Visitor
  • I have moved countries and need to change my payment method
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Cannot disable auto play when connecting to Android Auto

on Spotify Premium on my Samsung S23 ultra android phone, Spotify always starts playing when I connect (via USB) to Android Auto on my Acura RDX suv. It autoplays even if Spotify was not in use. I had uninstalled, rebooted & re-installed the app with...

  • Casual Listener
  • on Spotify Premium on my Samsung S23 ultra android phone, Spotify always starts playing when I connect (via USB) to Android Auto on my Acura RDX suv. It autoplays even if Spotify was not in use. I ha...
  • kaworu_bloodpaw
  • Roadie
  • 258 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 258 Views
  • 1 replies
  • 0 likes

My account was hacked last night. How will you ensure this does not happen?

My account was hacked last night - This exposes my personal and payment details- Hours of music was played taking over my algorithm How will you ensure account safety?

  • Visitor
  • My account was hacked last night - This exposes my personal and payment details - Hours of music was played taking over my algorithm How will you ensure account safety?
  • Maxim
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Change your spotify profile url as it is my surname.

My spotify account username is my surname and year I was born wich I do not want as username as it shows when sharing your profile. I want to be able to share my profile without exposing my surname and year I was born. So either please let me change ...

  • Visitor
  • My spotify account username is my surname and year I was born wich I do not want as username as it shows when sharing your profile. I want to be able to share my profile without exposing my surname a...
  • Maxim
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't subscribe to premium; don't want free trial

A few months ago my daughter signed up for the free trial of the premium account using my credit card. I've decided to get a family premium plan as a gift for the family. I created a Spotify account, tried to sign up for the family premium plan, and ...

  • Casual Listener
  • A few months ago my daughter signed up for the free trial of the premium account using my credit card.  I've decided to get a family premium plan as a gift for the family.  I created a Spot...
  • GarD3v
  • Visitor
  • 12510 Views
  • 16 replies
  • 0 likes
  • Account
    Free
    Premium
  • 12510 Views
  • 16 replies
  • 0 likes

Superuser Contribution Alterei forma de pagamento e cobraram R$7,00 em minha fatura

Olá!Alterei a forma de pagamento no app e cobraram em minha fatura do cartão o Valor de R$7,00. Queria saber sobre o que se trata esta cobrança.

  • Casual Listener
  • Olá! Alterei a forma de pagamento no app e cobraram em minha fatura do cartão o Valor de R$7,00. Queria saber sobre o que se trata esta cobrança.
  • Karina25
  • Casual Listener
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why does my password keep resetting?

PlanFreeCountryUSADeviceDell laptopOperating SystemWindows 10I am kind of new to Spotify.My password starting resetting a few days ago, and then it started happening daily and today it happened twice in an hour. I don't understand. I only use Spotify...

  • Regular
  • Plan Free Country USA Device Dell laptop Operating System Windows 10 I am kind of new to Spotify. My password starting resetting a few days ago, and then it started happening daily and today...
  • user-removed
  • Not applicable
  • 556 Views
  • 7 replies
  • 1 likes
  • Account
  • 556 Views
  • 7 replies
  • 1 likes

Superuser Contribution Não consigo entrar na conta

Coloco a senha e email certo, e diz que preciso verificar minha conexão.. Coloco os mesmos dados no site do Spotify e minha conta loga.Ps: Troquei de telefone, apaguei o app do celular antigo e troquei a senha ainda e nada!!! ALGUÉM ME AJUDE POR FAVO...

  • Newbie
  • Coloco a senha e email certo, e diz que preciso verificar minha conexão.. Coloco os mesmos dados no site do Spotify e minha conta loga. Ps: Troquei de telefone, apaguei o app do celular antigo e tro...
  • Ivelina
  • Moderator
  • 327 Views
  • 6 replies
  • 0 likes
  • 327 Views
  • 6 replies
  • 0 likes

How do I update my debit card for my account?

You are making it extremely difficult for me to update my debit card, to pay my subscription!!!

  • Visitor
  • You are making it extremely difficult for me to update my debit card, to pay my subscription!!!
  • Maxim
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Can I sign into my Apple account on a new Samsung device?

I've recently been gifted a new Samsung phone but my spotify account was created with my Apple ID, I can't access my old spotify account on my new Samsung. I was wondering if it is possible to log into my old account even though it's an Apple account...

  • Visitor
  • I've recently been gifted a new Samsung phone but my spotify account was created with my Apple ID, I can't access my old spotify account on my new Samsung. I was wondering if it is possible to log in...
  • Maxim
  • Spotify Star
  • 1081 Views
  • 1 replies
  • 0 likes
  • 1081 Views
  • 1 replies
  • 0 likes

Why does Spotify force reset my password and log me out after 30 minutes?

1. Open Spotify webplayer2. Spotify has logged me out and my password doesn't work anymore3. Reset password4. Play music for 30 minutes5. Spotify logs me out and my password doesn't work anymore. No further message why.6. Go to 3.Has been going on fo...

  • Casual Listener
  • 1. Open Spotify webplayer 2. Spotify has logged me out and my password doesn't work anymore 3. Reset password 4. Play music for 30 minutes 5. Spotify logs me out and my password doesn't work anym...
  • user-removed
  • Not applicable
  • 268 Views
  • 4 replies
  • 0 likes
  • Account
  • 268 Views
  • 4 replies
  • 0 likes

My wife cannot accept the invitation to Duo even though we live together

PlanDuoCountryArgentina My Question or IssueI have had Spotify Premium (for one account) since last August. I've decided to upgrade to Duo since I moved in with my wife, and she has the Free account. I upgraded, provided our address and sent her an i...

  • Casual Listener
  • Plan Duo Country Argentina   My Question or Issue I have had Spotify Premium (for one account) since last August. I've decided to upgrade to Duo since I moved in with my wife, and she has ...
  • ribezaz
  • Rising Star 4
  • 280 Views
  • 3 replies
  • 1 likes
  • Account
    Subscription
  • 280 Views
  • 3 replies
  • 1 likes

Buenas me cobran 20.90 cuando no uso spotify premiun

Ya me cobraron el mes pasado del spotify cuando no lo uso quiero un reembolso del dinero y q nonme sigan cobrando

  • Visitor
  • Ya me cobraron el mes pasado del spotify cuando no lo uso quiero un reembolso del dinero y q nonme sigan cobrando
  • Billy-J
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Nemůžu se přihlásit ke svému účtu kde mám premium nepamatuju si údaje

Omylem jsem si odinstalovala Spotify. Teď se mi na něj nejde přihlásit a nepamatuju si ani přihlašovací údaje. Měla jsem na něm prémium

  • Visitor
  • Omylem jsem si odinstalovala Spotify. Teď se mi na něj nejde přihlásit a nepamatuju si ani přihlašovací údaje. Měla jsem na něm prémium
  • Billy-J
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

I can't change my country

If I try to change my country, it doesn't let me and if I try to change my payment method to a local one it says it doesn't match my country.

  • Visitor
  • If I try to change my country, it doesn't let me and if I try to change my payment method to a local one it says it doesn't match my country.
  • Billy-J
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Spotify for Podcasters has been changed, now I can't log in

In the past, I've had two accounts separately, one on Spotify for my playlists and listening, and a different account for Anchor/Spotify for podcasters for uploading episodes to my pod. Both on the same e-mail address. I logged in using different bro...

  • Visitor
  • In the past, I've had two accounts separately, one on Spotify for my playlists and listening, and a different account for Anchor/Spotify for podcasters for uploading episodes to my pod. Both on the s...
  • Billy-J
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
  • 298 Views
  • 1 replies
  • 0 likes