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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9254 Views
  • 3 replies
  • 9 likes
  • Security
  • 9254 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483795 Views
  • 979 replies
  • 111 likes
  • Account
  • 483795 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211389 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211389 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121137 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121137 Views
  • 72 replies
  • 12 likes

Superuser Contribution Disconnect Alexa

PlanPremiumCountry DE DeviceAlexa My Question or IssueI have connected "Alexa" with my accout to hear playlists at a friends home/device.Now I am not living any more in that house where THAT Alexa lives.removed the Device in my accountchanged PW of m...

  • Regular
  • Plan Premium Country DE   Device Alexa     My Question or Issue I have connected "Alexa" with my accout to hear playlists at a friends home/device. Now I am not living any mo...
  • Not applicable
  • 1560 Views
  • 2 replies
  • 0 likes
  • Account
  • 1560 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family Premium: Living under the same roof or not

PlanFamily PremiumCountryGermany/Greece My Question or IssueI'm a user of the Family-subscription and can't understand why you want to track the location via GPS to continue offering me a "Premium discount"? I pay for the family plan and it should no...

  • Casual Listener
  • Plan Family Premium Country Germany/Greece   My Question or Issue I'm a user of the Family-subscription and can't understand why you want to track the location via GPS to continu...
  • CarerHat
  • Newbie
  • 53531 Views
  • 27 replies
  • 47 likes
  • Account
    Premium
    Subscription
  • 53531 Views
  • 27 replies
  • 47 likes

Superuser Contribution Can't remember my email but I remember my ID

Hi Today I had been logged out of my account automatically for some reason. When trying to log back in it says that the password is incorrect when that is not true. Nevertheless, I can't remember the email linked to my account but I do know my spotif...

  • Visitor
  • Hi   Today I had been logged out of my account automatically for some reason. When trying to log back in it says that the password is incorrect when that is not true.   Nevertheless, I ...
  • GracevilleChristian
  • Visitor
  • 472 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Security
  • 472 Views
  • 5 replies
  • 1 likes

is my account and i cant login. It says it doesnt exist

Im just tr ying to listen to music and this is the second time ive lost an account so im really not trying to lose this one, I have tried The resolutions but nothing comes from this My ID: and heres a link to my account as well.

  • Visitor
  • Im just tr ying to listen to music and this is the second time ive lost an account so im really not trying to lose this one, I have tried The resolutions but nothing comes from this My ID:<removed...
  • Maxim
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
  • 224 Views
  • 1 replies
  • 0 likes

How to view your blocked users list

I am not seeing the blcoked list when I used to be able to, I was just wondering how to access this

  • Visitor
  • I am not seeing the blcoked list when I used to be able to, I was just wondering how to access this
  • Billy-J
  • Spotify Star
  • 1956 Views
  • 1 replies
  • 0 likes
  • 1956 Views
  • 1 replies
  • 0 likes

Family Premium Account

PlanFamily PremiumCountryGermanyDeviceiPhoneOperating SystemWindows 11 My Question or IssueIch bin aus Deutschland und würde gerne einen Familiy Premium Account Abo für ein Jahr abschließen. Ist ein Jahresabo auch möglich. Habe gelesen, dass dieses v...

  • Newbie
  • Plan Family Premium Country Germany Device iPhone Operating System Windows 11   My Question or Issue Ich bin aus Deutschland und würde gerne einen Familiy Premium Account Abo für ein J...
  • Maxim
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 137 Views
  • 1 replies
  • 0 likes

Extra payment taken

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I've had a extra payment of £7.99 taken from my bank account this month but havent got a ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I'v...
  • ribezaz
  • Spotify Star
  • 158 Views
  • 1 replies
  • 1 likes
  • Account
  • 158 Views
  • 1 replies
  • 1 likes

I couldnt remember my password and was locked out.

My email was not working so we tried to change the email address and i got cutoff from finishing this. Since my email was deleted, im not sure how to regain my old account to get all my music bqck.

  • Visitor
  • My email was not working so we tried to change the email address and i got cutoff from finishing this. Since my email was deleted, im not sure how to regain my old account to get all my music bqck.
  • jvkhoo
  • Newbie
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

All emails from Spotify are in foreign language

I'm receiving all the emails from Spotify in foreign language. How do I change this?

  • Visitor
  • I'm receiving all the emails from Spotify in foreign language. How do I change this?
  • Anyk17
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password Reset Due To "Suspicious Activity"

PlanFreeCountryAmericaDevicePCOperating SystemWindows 10 My Question or Issue Today, I was forced to reset my password by Spotify. They logged me out of my account and they sent me my E-Mail. "To protect your Spotify account, we've reset your passwor...

  • Newbie
  • Plan Free Country America Device PC Operating System Windows 10   My Question or Issue   Today, I was forced to reset my password by Spotify. They logged me out of my account and...
  • DohmX
  • Casual Listener
  • 110486 Views
  • 89 replies
  • 39 likes
  • Account
    Login
    Security
  • 110486 Views
  • 89 replies
  • 39 likes

Solved!! Cannot update display name

I can only see my username, I understand that cant change but when going into account settings the option to change display name is not there

  • Casual Listener
  • I can only see my username, I understand that cant change but when going into account settings the option to change display name is not there
  • Maxim
  • Spotify Star
  • 196 Views
  • 3 replies
  • 0 likes
  • 196 Views
  • 3 replies
  • 0 likes

Spotify Abroad

I understand we can only use Spotify Abroad for 14 days. However, I am a professional truck driver and I am all over the country all the time. Is there a way to remove the abroad setting so I can enjoy my playlist again? 1,230 miles without music is ...

  • Visitor
  • I understand we can only use Spotify Abroad for 14 days. However, I am a professional truck driver and I am all over the country all the time. Is there a way to remove the abroad setting so I can enj...
  • Maxim
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

How do I change my country from Ireland to United States?

I recently moved from Ireland to the US and need to cancel my Irish credit card but can't move my account so I can add my US credit card. Every other country is listed but not the US.

  • Visitor
  • I recently moved from Ireland to the US and need to cancel my Irish credit card but can't move my account so I can add my US credit card. Every other country is listed but not the US.
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't acces my Artist account

I published a track via Freshtunes.They created my artist account but how can I access to the account? Spotify for Artists ask me to provide verified social media, but I don't have that. What can I do?

  • Regular
  • I published a track via Freshtunes. They created my artist account but how can I access to the account? Spotify for Artists ask me to provide verified social media, but I don't have that.   W...
  • Novy
  • Moderator
  • 6677 Views
  • 12 replies
  • 0 likes
  • 6677 Views
  • 12 replies
  • 0 likes

Superuser Contribution Troca de e-mail

Estou tentando mudar minha conta para outro e-mail, mas ai diz que o e-mail ja esta em uso.Então eu tento entrar no Spotify com essa conta de e-mail que ja esta em uso, coloco pra recuperar senha, e não vai. Diz que não há conta associada a este e-ma...

  • Visitor
  • Estou tentando mudar minha conta para outro e-mail, mas ai diz que o e-mail ja esta em uso. Então eu tento entrar no Spotify com essa conta de e-mail que ja esta em uso, coloco pra recuperar senha, ...
  • OscarDC
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
  • 186 Views
  • 1 replies
  • 0 likes

i have a spotify account with hulu ( not a student) can't log in to hulu

i signed up for hulu via spotify. i am not a student. when i try to log in to hulu they dont give me an option to log in via spotify...only via my provider or my hulu account

  • Visitor
  • i signed up for hulu via spotify. i am not a student. when i try to log in to hulu they dont give me an option to log in via spotify...only via my provider or my hulu account
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify always plays the same song when I tell google to play music.

PlanPremiumCountryCanadaDeviceGoogle Pixel 3 & Google home miniOperating SystemAndroidMy Question or IssueHi, for the past 2 months whenever I say "Hey Google, play music on My TV" Spotify always plays the same song. It used to just pick up whatever ...

  • Newbie
  • Plan Premium Country Canada Device Google Pixel 3 & Google home mini Operating System Android My Question or Issue Hi, for the past 2 months whenever I say "Hey Google, play music on My ...
  • dkolish
  • Newbie
  • 2510 Views
  • 8 replies
  • 3 likes
  • 2510 Views
  • 8 replies
  • 3 likes

Superuser Contribution Monthly listeners are not updating.

I am getting streams on my song, but the monthly listeners and streams are not updating.The song went live yesterday morning around 10 AM Central Time. The stats should have been updated by now, to my understanding. support seemed to be very untraine...

  • Visitor
  • I am getting streams on my song, but the monthly listeners and streams are not updating. The song went live yesterday morning around 10 AM Central Time. The stats should have been updated by now, ...
  • Repulse
  • Visitor
  • 5204 Views
  • 3 replies
  • 0 likes
  • 5204 Views
  • 3 replies
  • 0 likes

Premium Family - can't join because address matches but country is different?

PlanPremium FamilyCountryUSADeviceiPhones / Mac OS / WindowsOperating SystemiOS 17, Mac OS Venutra, Windows 11 My Question or IssueI just switched to premium family. My family all lives at one address, but because of living overseas, we have credit c...

  • Newbie
  •   Plan Premium Family Country USA Device iPhones / Mac OS / Windows Operating System iOS 17, Mac OS Venutra, Windows 11   My Question or Issue I just switched to premium family. ...
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Premium
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Card Expiration Banner shows on card that isn't expiring

Banner at top of account information indicates that my AMEX is about expire. It isn't. My AMEX doesn't expire until 2029. PlanPremium CountryUSA Device16" Macbook Pro Nov 2023 Operating SystemmacOS Sequoia 15.0.1/Safari Version 18.0.1 (20619.1.26.31....

Screenshot 2024-10-11 at 3.58.15 PM.png
  • Regular
  • Banner at top of account information indicates that my AMEX is about expire. It isn't. My AMEX doesn't expire until 2029.     Plan Premium   Country USA   Device 16" Ma...
  • larissakitty
  • Regular
  • 205 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 205 Views
  • 2 replies
  • 0 likes