Premium - Facebook account delinked and recreated :(

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Premium - Facebook account delinked and recreated :(

amissner

Hiya.  I unwisely pressed the "Disconnect from Facebook" button which unlinked my Facebook account from my premium Spotify account.  When I logged in again with Facebook it created me a new Spotify account.  I have the old Spotify account number...

 

What is the best way to get my account relinked?

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meahtenoha

Hi there - You did have an account created with us before Facebook. This is why you were given the 'disconnect from Facebook' option. 

 

Your usename is 'amissner'. If you need to reset that password just head over to https://www.spotify.com/password-reset/ or drop us an email via the contact form.

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amissner

Actually I may have misinterpeted some of what happened and I don't have my account number (perhaps it is unchanged).  The net of it is I pressed the "disconnect from facebook" button and when I logged back in now I have lost all of my playlists and more importantly my Premium account.

meahtenoha

Hi amissner - This can be sorted quite easily. Please just follow the steps Richard has outlined here:

 

http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Please-read-Missing-playlists-Premi...

amissner

Unfortunately I never had a dedicated spotify account, so I don't have a unique user name.  I first registered using Facebook.  Am I misunderstanding something?

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meahtenoha

Hi there - You did have an account created with us before Facebook. This is why you were given the 'disconnect from Facebook' option. 

 

Your usename is 'amissner'. If you need to reset that password just head over to https://www.spotify.com/password-reset/ or drop us an email via the contact form.

amissner

There ya go....I learn something new every day.  That did it!

 

Thanks.

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