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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 7672 Views
  • 1 replies
  • 9 likes
  • Security
  • 7672 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 474800 Views
  • 978 replies
  • 111 likes
  • Account
  • 474800 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207845 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207845 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119044 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119044 Views
  • 72 replies
  • 12 likes

can't connect to Facebook

When trying to connect to Facebook it shows me an error "Something went wrong, please try again." I can't see the "add friends" button or the "connect to Facebook" in settings, yet after trying to link on the Facebook "linked apps" page it shows Spot...

  • Visitor
  • When trying to connect to Facebook it shows me an error "Something went wrong, please try again." I can't see the "add friends" button or the "connect to Facebook" in settings, yet after trying to li...
  • ribezaz
  • Spotify Star
  • 59 Views
  • 1 replies
  • 1 likes
  • 59 Views
  • 1 replies
  • 1 likes

Can you tell me why I got an alert for a new device when it's the same one

I'm using the same device and received an alert from Spotify that a new device was accessing my Spotify account. Not true. It was me on the same device.

  • Visitor
  • I'm using the same device and received an alert from Spotify that a new device was accessing my Spotify account. Not true. It was me on the same device.
  • Bittencourt
  • Spotify Star
  • 36 Views
  • 1 replies
  • 0 likes
  • 36 Views
  • 1 replies
  • 0 likes

My wife can't log in to her duo account

When she tries to change her password it says her account doesn't exist. When she tries to create an account it says the account already exists. Both things can't be true at the same time.

  • Visitor
  • When she tries to change her password it says her account doesn't exist. When she tries to create an account it says the account already exists. Both things can't be true at the same time.
  • Luan
  • Spotify Star
  • 48 Views
  • 1 replies
  • 0 likes
  • 48 Views
  • 1 replies
  • 0 likes

I have lost my username

I lost my copy of my username (not my display name, the assigned username.) I would like to know my username, but I can't find it anywhere in my account information. How do I find out what my username is?

  • Visitor
  • I lost my copy of my username (not my display name, the assigned username.) I would like to know my username, but I can't find it anywhere in my account information. How do I find out what my use...
  • Maxim
  • Spotify Star
  • 46 Views
  • 1 replies
  • 0 likes
  • 46 Views
  • 1 replies
  • 0 likes

Login

Bonjour,J'ai un compte Spotify, mais aujourd'**bleep** quand j'ai essayé de me connecter cela n'a pas marché. J'ai été dans connexion, ai renseigné mon e-mail et mon mot de passe mais cela n'était pas le bon mot de passe... J'ai donc voulu réinitiali...

  • Visitor
  • Bonjour, J'ai un compte Spotify, mais aujourd'**bleep** quand j'ai essayé de me connecter cela n'a pas marché. J'ai été dans connexion, ai renseigné mon e-mail et mon mot de passe mais cela n'était ...
  • Luan
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Login
  • 138 Views
  • 1 replies
  • 0 likes

Can’t log into my account

I was listening to music a couple of hours ago it was working completely fine, tried listening to music on it a couple of minutes ago and I’ve been logged out of my account and my email address and password doesn’t match up even though I have only ev...

  • Visitor
  • I was listening to music a couple of hours ago it was working completely fine, tried listening to music on it a couple of minutes ago and I’ve been logged out of my account and my email address and p...
  • Anyk17
  • Spotify Star
  • 103 Views
  • 2 replies
  • 0 likes
  • 103 Views
  • 2 replies
  • 0 likes

Superuser Contribution change username

i need to change my usernamei know we only use our email to login but i want to change it

  • Visitor
  • i need to change my username i know we only use our email to login but i want to change it
  • roaldlujan
  • Visitor
  • 32124 Views
  • 9 replies
  • 6 likes
  • 32124 Views
  • 9 replies
  • 6 likes

Superuser Contribution Logged into someone else's account

Please help. I was locked out of my Spotify for unknown reasons (my password, which is the only one I've ever used, suddenly stopped working) and when I followed the password reset link to set a new one, it changed the password and logged me into an ...

  • Visitor
  • Please help. I was locked out of my Spotify for unknown reasons (my password, which is the only one I've ever used, suddenly stopped working) and when I followed the password reset link to set a new ...
  • Joan
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 70 Views
  • 1 replies
  • 0 likes

Problem with account location for Duo

Hi Community,I recently started a Duo subscription with my wife, and we live together in Sweden. However, when we tried to confirm our address, we noticed a strange issue: my country is set to Italy (I am Italian, but haven't lived there for 13 years...

  • Casual Listener
  • Hi Community, I recently started a Duo subscription with my wife, and we live together in Sweden. However, when we tried to confirm our address, we noticed a strange issue: my country is set to Ital...
  • daber87
  • Casual Listener
  • 135 Views
  • 4 replies
  • 0 likes
  • Account
  • 135 Views
  • 4 replies
  • 0 likes

Superuser Contribution Roku Spotify App Not Displaying Animations

PlanPremiumCountryUnited StatesDeviceRokuTVOperating SystemRoku OS 12.5.0 My Question or IssueSince the past couple of weeks, animations are not being displayed on the Roku TV App. The background picture (album cover/art) that shows generally on the ...

  • Casual Listener
  • Plan Premium Country United States Device RokuTV Operating System Roku OS 12.5.0   My Question or Issue Since the past couple of weeks, animations are not being displayed on the Roku T...
  • DJBradshaw
  • Newbie
  • 1482 Views
  • 10 replies
  • 2 likes
  • Account
    Premium
  • 1482 Views
  • 10 replies
  • 2 likes

Why has my credit card been charged twice for spotify premium $18.99, on the same day?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Bittencourt
  • Spotify Star
  • 2055 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 2055 Views
  • 1 replies
  • 0 likes

How do I unblock someone who blocked me?

We would both like to unblock each other but we can not find each other's profile.

  • Casual Listener
  • We would both like to unblock each other but we can not find each other's profile.
  • Chrissy13
  • Casual Listener
  • 121 Views
  • 2 replies
  • 1 likes
  • 121 Views
  • 2 replies
  • 1 likes

Spotify gift card - can it be used for additional audiobook time?

Hello! I was given a gift card, but when I try to redeem it I am not able to because I already have the Premium family membership. Is it possible to use the gift card to add time to the audiobook listening per month? I frequently listen to more than ...

  • Visitor
  • Hello! I was given a gift card, but when I try to redeem it I am not able to because I already have the Premium family membership. Is it possible to use the gift card to add time to the audiobook lis...
  • Luan
  • Spotify Star
  • 66 Views
  • 1 replies
  • 0 likes
  • Other
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify prompts me to get premium to be able to cast to my Amazon devices

I used to be able to cast my Spotify music to my Echo devices (Show and Dot), individually or simultaneously, but now Spotify prompts me to get Premium to cast/listen to my devices. I can prompt Alexa to “play music on Spotify,” but I can’t cast musi...

  • Visitor
  • I used to be able to cast my Spotify music to my Echo devices (Show and Dot), individually or simultaneously, but now Spotify prompts me to get Premium to cast/listen to my devices. I can prompt ...
  • OscarDC
  • Moderator
  • 125 Views
  • 3 replies
  • 0 likes
  • 125 Views
  • 3 replies
  • 0 likes

Cannot join my partners Duo plan - Locked out for 12 months?

My partner (who I’ve lived with for 2 years) has just upgraded to Duo and invited me to his plan. My account has been on the free membership for some time after being on a friends duo account previously when we lived together. When I try to accept th...

  • Casual Listener
  • My partner (who I’ve lived with for 2 years) has just upgraded to Duo and invited me to his plan. My account has been on the free membership for some time after being on a friends duo account previou...
  • Maxim
  • Spotify Star
  • 106 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 106 Views
  • 3 replies
  • 0 likes

Superuser Contribution NO NUDITY

I should never see nudity on any album cover of any band on Spotify. Period. If this doesn't change, I'm leaving spotify for good. Lukas Graham should not have a purple naked lady on his album cover. Not even iTunes allows this. It's a disgrace to sp...

  • Newbie
  •   I should never see nudity on any album cover of any band on Spotify. Period. If this doesn't change, I'm leaving spotify for good. Lukas Graham should not have a purple naked lady on his albu...
  • Cjditsworth
  • Newbie
  • 5808 Views
  • 7 replies
  • 10 likes
  • 5808 Views
  • 7 replies
  • 10 likes

Solved!! Why am I being charged $12.99 per month?

Why am I being charged $12.99 per month when a premium subscription is supposed to be $9.99 per month? https://www.spotify.com/us/starbucks/ Get 3 months of Spotify Premium for free when you sign up now through May 15th. Only $9.99/month afterwards.*...

  • Casual Listener
  •   Why am I being charged $12.99 per month when a premium subscription is supposed to be $9.99 per month?   https://www.spotify.com/us/starbucks/   Get 3 months of Spotify Premium ...
  • ronwills1965
  • Regular
  • 5162 Views
  • 8 replies
  • 0 likes
  • Subscription
  • 5162 Views
  • 8 replies
  • 0 likes