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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9774 Views
  • 3 replies
  • 9 likes
  • Security
  • 9774 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491305 Views
  • 981 replies
  • 111 likes
  • Account
  • 491305 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213208 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213208 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122296 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122296 Views
  • 72 replies
  • 12 likes

Superuser Contribution why doesnt it accept my american express card? I have veried it works

It gives me an error message "The payment failed. Please try again, use a different payment card or a different payment method. Go to our support."I dont understand i thought it accepts amex?

  • Visitor
  • It gives me an error message "The payment failed. Please try again, use a different payment card or a different payment method. Go to our support." I dont understand i thought it accepts amex?
  • kjennerator
  • Casual Listener
  • 442 Views
  • 2 replies
  • 1 likes
  • 442 Views
  • 2 replies
  • 1 likes

Solved!! How do I get a refund?

I'm trying to obtain a refund for incorrect charges to my account. It seems like the website is deliberately designed to make contact difficult. Is there a phone number or email to get help with this?

  • Casual Listener
  • I'm trying to obtain a refund for incorrect charges to my account. It seems like the website is deliberately designed to make contact difficult. Is there a phone number or email to get help with this...
  • Nekol
  • Casual Listener
  • 1877 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 1877 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify playing SAME ADS dispite disliking them

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSame ad dispite disliking. Stupid chase bank nobody wants to listen to "Maybe she lost it at ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Same ad...
  • The7thJackal
  • Casual Listener
  • 1996 Views
  • 10 replies
  • 4 likes
  • Account
    Free
  • 1996 Views
  • 10 replies
  • 4 likes

Superuser Contribution My son's account vanished but couldn't re-register

PlanPremium familyCountryUKDeviceiPad ProOperating SystemLatest iOS My Question or IssueMy son uses the Spotify iOS app on only one device: an iPad. We've added his user onto our family plan (set up under my wife's username). Twice now, my son has ju...

Screenshot 2025-02-20 at 09.27.49.png Screenshot 2025-02-20 at 09.28.43.png
  • Casual Listener
  • Plan Premium family Country UK Device iPad Pro Operating System Latest iOS   My Question or Issue My son uses the Spotify iOS app on only one device: an iPad. We've added his user onto...
  • dommunchau
  • Visitor
  • 281 Views
  • 4 replies
  • 0 likes
  • Login
    Security
  • 281 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...
  • emmago
  • Visitor
  • 112401 Views
  • 147 replies
  • 10 likes
  • Account
    Free
  • 112401 Views
  • 147 replies
  • 10 likes

Help im not techy and theres no support here

I had a family plan, my credit card got stolen. In the time to replace the card my account t expired. I added the new card and now it'll only let me log into premium individual even though I only have a family plan.PlanPremiumCountryCanadaDevice(iPho...

  • Casual Listener
  • I had a family plan, my credit card got stolen. In the time to replace the card my account t expired. I added the new card and now it'll only let me log into premium individual even though I only hav...
  • ribezaz
  • Spotify Star
  • 88 Views
  • 1 replies
  • 1 likes
  • Account
  • 88 Views
  • 1 replies
  • 1 likes

Bugged account, no music videos rest of family does, no podcasts in daily

So when will Spotify start fixing bugged accounts?For over a year for multiple people, podcasts have been missing from daily.There are multiple threads of people who are the only one in their family (family subscription) who do not have music videos ...

  • Regular
  • So when will Spotify start fixing bugged accounts? For over a year for multiple people, podcasts have been missing from daily. There are multiple threads of people who are the only one in their fam...
  • CryticalAce
  • Rising Star 1
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Spotify For Artists Playlist Stats

I’ve contacted the support for Spotify for artists 2x now. For the last few months, I’ve only been able to see that my music is in playlists but not what the playlists are. I’ve been asked 2x to supply links for playlists my songs are in but I’m wond...

  • Newbie
  • I’ve contacted the support for Spotify for artists 2x now. For the last few months, I’ve only been able to see that my music is in playlists but not what the playlists are. I’ve been asked 2x to supp...
  • CryticalAce
  • Rising Star 1
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Change free trial to paid DUO?

PlanFree/PremiumCountryUSADeviceLaptopOperating SystemWindows 11 My Question or IssueI started a 3 month free trial of spotify premium which expires in a couple of weeks but would like to convert to a paid DUO account before then. It won't take my "S...

  • Casual Listener
  • Plan Free/Premium Country USA Device Laptop Operating System Windows 11   My Question or Issue I started a 3 month free trial of spotify premium which expires in a couple of weeks but ...
  • ribezaz
  • Spotify Star
  • 56 Views
  • 1 replies
  • 1 likes
  • Account
  • 56 Views
  • 1 replies
  • 1 likes

Superuser Contribution 'Pet playlist'

Hello. How I can make the Pet Playlist? I can't find the real page where I can make my own pets playlist... Can you tell me the page?? I already tried the pages what I saw on internet, but they are not working. Please tell me the real page!:( Elsa

  • Newbie
  • Hello. How I can make the Pet Playlist? I can't find the real page where I can make my own pets playlist... Can you tell me the page?? I already tried the pages what I saw on internet, but they are n...
  • Dessi
  • Moderator
  • 122 Views
  • 3 replies
  • 0 likes
  • Premium
  • 122 Views
  • 3 replies
  • 0 likes

I’ve moved country and would like to join a duo account with my partner

I have moved from the UK to Australia where I now live, my premium account in the UK won’t let me join the duo account with my partner in Australia

  • Visitor
  • I have moved from the UK to Australia where I now live, my premium account in the UK won’t let me join the duo account with my partner in Australia
  • Maxim
  • Spotify Star
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

Solved!! Is this a real Spotify account or is it a spam?

Hi, I just got an email from below email address asking to confirm my Spotify account but I’ve already done that yesterday. how do I know if this is a genuine real Spotify account or if this is a spam? None of the below information is required. Howev...

  • Casual Listener
  • Hi,   I just got an email from below email address  asking to confirm my Spotify account but I’ve already done that yesterday.   how do I know if this is a genuine real Spotify ac...
  • Maxim
  • Spotify Star
  • 121 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 121 Views
  • 3 replies
  • 0 likes

How to recover an account associated with a deleted email

My account was connected to an email that was deleted and I can't get back into it. Is there any way to recover it and change the email? I have the link to the profile and the email that it connected to but I can't sign in.

  • Visitor
  • My account was connected to an email that was deleted and I can't get back into it. Is there any way to recover it and change the email? I have the link to the profile and the email that it connected...
  • morgantibbsss
  • Newbie
  • 1708 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 1708 Views
  • 6 replies
  • 0 likes

Superuser Contribution Customer Service

How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account? Why is spotify such **bleep**? I meed actual help or i will have to cancel everything. PlanFree/PremiumCountry Device(iPhone 8, Samsung G...

  • Visitor
  • How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account?  Why is spotify such **bleep**? I meed actual help or i will have to cancel every...
  • Thewolf_2025
  • Visitor
  • 6440 Views
  • 3 replies
  • 3 likes
  • Account
  • 6440 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Account does but doesn't exist.

PlanFreeCountryUnited StatesDevicePC, Laptop, Moto Z3Operating SystemPC & Laptop: Windows 10 | Phone: Android 9.0.0 My Question or IssueSo, one day I went to use spotify as normal, this was a few months ago. I was signed out for some reason but I ign...

  • Visitor
  • Plan Free Country United States Device PC, Laptop, Moto Z3 Operating System PC & Laptop: Windows 10 | Phone: Android 9.0.0   My Question or Issue So, one day I went to use spotify ...
  • Terlooii
  • Casual Listener
  • 6520 Views
  • 17 replies
  • 0 likes
  • Account
    Free
    Login
  • 6520 Views
  • 17 replies
  • 0 likes

Superuser Contribution Profiles like in Netflix for Spotify

PlanPremiumOperating SystemAndroid Oreo, Windows 10 My Question or Issue Hello Spotify Community, so iam thinking about this for a long time. How would it be to have "Profiles options" like in Netflix for Spotify? I know that their are Playlist but i...

  • Newbie
  • Plan Premium Operating System Android Oreo, Windows 10   My Question or Issue  Hello Spotify Community,   so iam thinking about this for a long time. How would it be to ha...
  • barbershark
  • Visitor
  • 1953 Views
  • 6 replies
  • 0 likes
  • Account
    Subscription
  • 1953 Views
  • 6 replies
  • 0 likes

Spotify Kids isn't available in the country or region associated with your account.

Spotify Kids isn't available in the country or region associated with your account. Plan: PremiumCountry: SingaporeDevice: iPad mini 2Operating System iOS 12.5.1 I want to use Spotify Kids on one of my iPads which my kids use, and bought Spotify Prem...

  • Casual Listener
  • Spotify Kids isn't available in the country or region associated with your account.   Plan: Premium Country: Singapore Device: iPad mini 2 Operating System iOS 12.5.1   I want t...
  • pmg123
  • Regular
  • 11022 Views
  • 18 replies
  • 8 likes
  • Account
    Other
    Premium
  • 11022 Views
  • 18 replies
  • 8 likes

Superuser Contribution forwarded email discontinued

I had an account (username "[removed sensitive info]") under an email that was set up by a forwarding service. the service is down with no chance of coming back up. after getting a new phone I don't have my login info anymore and without that email I...

  • Newbie
  • I had an account (username "[removed sensitive info]") under an email that was set up by a forwarding service. the service is down with no chance of coming back up.   after getting a new pho...
  • Joan
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution I lost my login method

My only log-in method was facebook. I deleted facebook and i cant log-in now. I just have nickname that spotify gave me. Please help me.

  • Newbie
  • My only log-in method was facebook. I deleted facebook and i cant log-in now. I just have nickname that spotify gave me. Please help me.
  • Joan
  • Moderator
  • 193 Views
  • 1 replies
  • 1 likes
  • Account
  • 193 Views
  • 1 replies
  • 1 likes