Premium Family, help!

[debscitadin]

Hi! I received an email from Spotify saying the following about my family plan: "We could not confirm that the ... address is the same as yours, so we ask that person verify your account." How should I proceed? The address is the same as mine, we live together. I can not find how to solve anywhere. If you could help me, I would be very grateful.

[laleli · Accepted solution]

Hi @debscitadin,

Since you recieved this e-mail, please ask the administrator of the family plan to log into there Spotify account or check there e-mail. There should be an e-mail asking he or she to verify your acceptance. Then you should be apart of the plan.

If this helped please click ACCEPT SOLUTION in the bottom right hand corner of this post and follow me!

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