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Premium accont

Premium accont

the 30 days free premium had finish and i want to re-activate my premium accont...

 

i already payed but the doesnt change for premium.

 

why?

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4 Replies

Hey! Welcome to the community 🙂

Can you try the steps in this post and see if they help?

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Subscription status

You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged 6.99 EUR on 2013-05-23 unless you cancel your recurring payment.

 

still nothing..... i restart, i re-install and still nothing!.... and spotify already charge for premium.... better and better


@1169906604 wrote:

Subscription status

You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged 6.99 EUR on 2013-05-23 unless you cancel your recurring payment.

 

still nothing..... i restart, i re-install and still nothing!.... and spotify already charge for premium.... better and better


It looks like you have only just upgraded maybe? 

 

If so, sometimes there is a short delay between your account going premium and it being recognised on all of your devices. Try leaving it for an hour and then trying again. Also be sure you are logging into the correct account on your devices.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I'm having trouble with spotify are charged on my card 2 times how do I solve?

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