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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554657 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131260 Views
74 replies
12 likes
I cancelled my subscription to Premium on 18th July, and today I've been charged again. I tried to fill out a help form, but was sent in circles.
I cancelled my subscription to Premium on 18th July, and today I've been charged again. I tried to fill out a help form, but was sent in circles.
Casual Listener
276 Views
4 replies
0 likes
I wanted to try Premium with the 0.99 for 3 months, but my card was empty so my payment has been refused, once I had the credit I've tried again but spotify says I've already used a promotion, but took the cash anyway! My account still free, I didn't...
I wanted to try Premium with the 0.99 for 3 months, but my card was empty so my payment has been refused, once I had the credit I've tried again but spotify says I've already used a promotion, but to...
Community Legend
280 Views
3 replies
0 likes
Hi there I was paying £9.99 per month since 2013 and today my spotify has jumped back to the free version with ads. However, I do not want to put in all my details again. Could you please tell me why this has jumped off when the last payment was 30th...
Hi there I was paying £9.99 per month since 2013 and today my spotify has jumped back to the free version with ads. However, I do not want to put in all my details again. Could you ...
Community Legend
322 Views
3 replies
0 likes
I clicked on "join a family plan", by mistake a couple weeks ago. But i canceled it right away, i dont think i've been charged. My intention was to join my mothers family plan, which she created just now. And when she sent me a link, and i clicked it...
I clicked on "join a family plan", by mistake a couple weeks ago. But i canceled it right away, i dont think i've been charged. My intention was to join my mothers family plan, which she creat...
Spotify Star
248 Views
3 replies
0 likes
Just got a message from my bank that someone from Spotify tried to use my card in Sweden.I'm norwegian, would like to contact your support in a private mail or phonecall about this, I have region block and that's why it was blocked
Just got a message from my bank that someone from Spotify tried to use my card in Sweden. I'm norwegian, would like to contact your support in a private mail or phonecall about this, I have region b...
Community Legend
332 Views
1 replies
0 likes
Hi Spotify, I cant reset my password, as i no longer have admission to my old email adress (the one I used to sign up). What to do? I can of course cancel my payment at the bank. But I still want to be a Spotify customer
Hi Spotify, I cant reset my password, as i no longer have admission to my old email adress (the one I used to sign up). What to do? I can of course cancel my payment at the bank. But I still...
Regular
327 Views
1 replies
0 likes
Ive been trying for almost a month now to purchase spotify premium and I have already email the spotify service team, and they havent given a solution to my issue. However, everytime I try to enter in my credit card info the message "Oops, seems your...
Ive been trying for almost a month now to purchase spotify premium and I have already email the spotify service team, and they havent given a solution to my issue. However, everytime I try to enter i...
Casual Listener
418 Views
6 replies
0 likes
Hallo zusammen,ich benutze Spotify jetzt schon über zwei Jahre.Seit ca. drei Wochen öffne ich Spotify und es wird angezeigt, dass ich "offline" bin und keine Internetverbindung besteht.Ich bin aber mit dem Internet verbunden! Untern rechts steht auch...
Hallo zusammen, ich benutze Spotify jetzt schon über zwei Jahre. Seit ca. drei Wochen öffne ich Spotify und es wird angezeigt, dass ich "offline" bin und keine Internetverbindung besteht. Ich bin ...
Spotify Star
402 Views
1 replies
0 likes
Hello, I bought a promotion that stated: Pay 1 month of spotify premium and get 3 months at a cost of COP 1,000 per month. However, today I just checked and I was downgraded after the first month. My receipt number is 1155266683011 Thanks, David
Hello, I bought a promotion that stated: Pay 1 month of spotify premium and get 3 months at a cost of COP 1,000 per month. However, today I just checked and I was downgraded a...
Spotify Star
178 Views
1 replies
0 likes
I receently found out about Spotify Student, and being a college student myself, decided to join. I entered in my info and it denied it saying I'd have to do a manual proof upload. I didn't have time to do that at the time, so I gave up with plans to...
I receently found out about Spotify Student, and being a college student myself, decided to join. I entered in my info and it denied it saying I'd have to do a manual proof upload. I didn't have time...
Spotify Star
228 Views
3 replies
0 likes
Har ett problem som ni kanske kan hjälpa mig med.När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står det "free".På kontoöversikten på spotify.com så ser j...
Har ett problem som ni kanske kan hjälpa mig med. När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står ...
Spotify Star
1178 Views
1 replies
0 likes
How do I enroll into the Student Discount program? I am a college student in the US. Please post a direct link or something. Thank you
How do I enroll into the Student Discount program? I am a college student in the US. Please post a direct link or something. Thank you
Spotify Star
140 Views
1 replies
0 likes
I need help to activate my subscription to my account "karortg" as realize the subscription for six months and still have not the activation of what you buy with it order number 292121851867078. or refund my money premium. Thank you.
I need help to activate my subscription to my account "karortg" as realize the subscription for six months and still have not the activation of what you buy with it order number 292121851867078. &nbs...
Spotify Star
194 Views
1 replies
0 likes
the 30 days free premium had finish and i want to re-activate my premium accont... i already payed but the doesnt change for premium. why?
the 30 days free premium had finish and i want to re-activate my premium accont... i already payed but the doesnt change for premium. why?
Newbie
370 Views
4 replies
0 likes
Morning I went to Spotify this morning and it came up woth error code 408 out of no where. I don't like signing in with Facebook and never have. I have been using spotify free for 2/3 years now maybe more and never had this problem before, and I have...
Morning I went to Spotify this morning and it came up woth error code 408 out of no where. I don't like signing in with Facebook and never have. I have been using spotify free for 2/3 years now maybe...
Community Legend
596 Views
4 replies
0 likes
Hello,I have a Problem: I upgraded to Premium a few Days ago and everything worked fine. But since today I cant login (Error Code 3) even though my Username and Password are correct. Sometime i can login for like 5 seconds and then i get kicked out o...
Hello, I have a Problem: I upgraded to Premium a few Days ago and everything worked fine. But since today I cant login (Error Code 3) even though my Username and Password are correct. Sometime i can...
Spotify Star
1679 Views
7 replies
0 likes
I am a premium user. For some reason, my Spotify app decided to log out this morning. I have tried logging in again using my username and password, but it doesn't recognise it. I have also tried requesting a password reminder, but nothing gets e-mail...
I am a premium user. For some reason, my Spotify app decided to log out this morning. I have tried logging in again using my username and password, but it doesn't recognise it. I have also tried requ...
Spotify Star
267 Views
1 replies
0 likes
I am being charged premium (which I want ) however its saying I am on free trial.Tried the whole log in log out thing nothing working.Help Ps. its saying payment method none so why am i being charged? John
I am being charged premium (which I want ) however its saying I am on free trial. Tried the whole log in log out thing nothing working. Help Ps. its saying payment method none so why am i ...
Spotify Star
166 Views
1 replies
0 likes
I no longer use Spotify and got charged today. Can I get a refund as I won't be using it anymore? thanks
I no longer use Spotify and got charged today. Can I get a refund as I won't be using it anymore? thanks
Community Legend
196 Views
1 replies
0 likes
I know how you have to renew the student discount after twelve months (which I did), but I got a $9.99 charge instead of the $4.99 one.
I know how you have to renew the student discount after twelve months (which I did), but I got a $9.99 charge instead of the $4.99 one.
Community Legend
222 Views
2 replies
0 likes
