Accounts

Superuser Contribution Creating a playlist for a specific group of people

Hey Community! I would like to know it there is a way that I can start a playlist that only a specific group of people can access...Do I do this through my own account, or do I need to start a new account? If it would be through my account, how do I ...

Superuser Contribution Add on From phone network

I just entered a new contract with my phone netwrok (Vodafone Ireland), one of the perks of the contract is free spotify prenium for 2 years. I already have an exisitng spotify account which had a prenium subsciprion up until I cancelled it today. I'...

Superuser Contribution Paid for premiun under wrong name

I recently got a new phone and when i went to transfer my spotify i noticed it had no music when i logged in but when i looked on my old phone, i was logged into a different name with all my songs. The money came out of my account so is it possible i...

Superuser Contribution Spotify Family - I cancelled my Premium prior to accepting the invite. Now I cannot log into IOS

I upgraded my account to Family and sent an invite to my wife. Prior to her accepting and redeeming the voucher/invitation code she cancelled her premium. Now she cannot log into her Iphone app. My account says she is active. What shall I do?

Premium not active

I am not able to use my premium account and have lost all of the music which I had saved. I am suspecting I might have 2 accounts but am not sure. Could you please help me resolve this?

HELP

I went to purchase a premium subscription under a student discount. after I put in my card info, I learned it's strictly for college kids. therefore, I didn't continue to register. 10 minutes later I get a notification that the purchase for the subsc...

Superuser Contribution Self Service | Device Management

I have now paid 25.84$ for the past 2 months for spotify..that is outrageous and way to much money! And to top it off I haven't been able to access the services cause it keeps saying I need to purchase the premium which I have cause you people are ch...

Cannot change my country!

Hello Community!Three years ago my family and I went to Mexico to live there (I'm from Germany) and in this time I created a spotify premium account in Mexico. Now, since a month, I live in Germany again and want to change my country to Germany.I bou...

Superuser Contribution Can't log in says email is not associated with and account

I have a Spotify premium account. One day I was signed out from every device and when I tried logging back in from my iPhone, i got a pop up message saying "Login failed. Unable to log in. Either username or password is incorrect. Have you signed up ...

My billing looks wrong. Who can I talk to?

Superuser Contribution Can't log in on my new phone

Last week i received my new Iphone and suddenly i can't log in in my spotify premium account. I always log in with my facebook account but when i type my pasword and press enter the screen goes back to the same page where i have to give my password.....

This song is not available

Hey there,no matter which Song I will play it says: "Dieser Song ist nicht verfügbar. Wenn sich die Datei auf Deinem Computer befindet, kannst Du sie importieren." Which means: "This song is not available. If the file is on your computer, you can imp...

Superuser Contribution Erro no Pagamento

Fiz o pagamento do cartão crédito(modo de pagamento escolhido) porém o Spotify está me mandando emails falando que o pagamento não foi feito.Alguém poderia me explicar o que podem estar acontecendo

Already used trial and want to pay

Alright, so I've used the sale on Spotify that was the 3 months for $1.99 and that was considered a "promotion" so now I'm trying to actually buy premium for the $10.99/month but when I ever I click on the offer it attaches a 30 day trial but when ev...

Cancel acount

I am being charged for an account that does not use and cant access. how can I cancel and have the refund of money ?

Payment but no subscription

I have been a premium user for a few months now and payments have renewed every month as usual. This month, my payment was taken but my account no longer shows I am a premium subscriber. Just today I looked at my subscription tab and it said I was a ...

Login Problem!

First, sorry for the bad english. So... I have premium account, but i cant login. This is my facebook account. When i try to log in wit my premium account, it says wrong username or password... Those are 100% sure right. same problem on iphone. Somet...

Superuser Contribution Bank account

I've just received an email telling than my Spotify subscription is temporary cancelled. I know that the problem is the bank account so I changed it into another one in my Apple account so I would like to know if I have to change anything else in my ...

Forma de pago

Hola! Quiero pagar con American Express pero por lo visto solo se puede con Visa y Master Card. Habrá alguna otra forma de pago para acceder a tener cuenta Premium? Gracias!