Accounts

Forma de pago

Hola! Quiero pagar con American Express pero por lo visto solo se puede con Visa y Master Card. Habrá alguna otra forma de pago para acceder a tener cuenta Premium? Gracias!

Superuser Contribution Eliminar el inicio de sesión de facebook

Buenos dias: Quisiera saber cual es la manera de eliminar o desvincular el inicio de sesion de facebook, esto es regresar al inicio solo por usuario y contraseña, mi cuenta fue creada de inicio con mi correo personal, por tanto me gustaria regresar a...

Spotify can't get my payment after I've got new Visa card

Hello all,Recently I've got new Visa card. Spotify warned me that they can't grab money from my old card and asked me to renew my payment information. When I try to do that Spotify still fails to recognize my new card saying that my banking provider ...

I can't find my friend by his username

I can't find my friend by his username. His spotify username is BulentGermen. When i search for him spotify displays the message - No results found for "BulentGermen". How can we fix this? This is really important for us. If you can help that would b...

How I delete my spotify account?

Superuser Contribution When will my gift card be delivered

Hi. I bought a spotify gift card for my dad and used my email address because he doesn't use one. I selected for it to be sent today and it still hasn't been sent? What do I do an can I actually contact them rather than this forum? They have given me...

Superuser Contribution I can't log in to my account.

Hello, I have my account remembered on both my phone and my computer, but today when I were to listen to some music whilst on the bike I was logged out. I couldn't log in with my username and password which I'm 100% possitive is correct. I'd like to ...

Superuser Contribution Cant play music

Hi i have "free" spotify but I can't listen to any music. When I press the play button it doesnt work. It doesn't say anything it just doesn't work! It has not been working ever since I got this. Please can you help me..

Can't log in with mail/username?

Hello,In mine Android device I can't log in. I changed 3x my password.It still gives that my password is wrong.And as you see, here on the site I can log in.Somebody that can check this?Thanks in advance.R.

Superuser Contribution i couldn't find my other account but it is active

i have 1 free account and a paid account. using the paid account, I was trying to search for the free account by username. it just doesn't come up. No result. But i am able to log on using that free account. Why is that? Need help.

Superuser Contribution Can't join family

Even though my husbands account is in Australia and my country is set to Australia, It says I have to be in the same country in order to join his family account - i'm confused!

Superuser Contribution can't log in, my ex changed his password

Good day!!!! I have this problem.I registered spotify premium using my phone number, money and all but unfortunately i forgot that the facebook logged on was my boyfriend's.So I'm using my boyfriend's spotify account instead of mine... (we know that ...

Spotify Family not working as I expected

I (supposedly) upgraded to Spotify Family so that my family could access Spotify and their playlists individually at the same time and avoid the common situation where Spotify would only allow music to be played on one device. However, this is still ...

Superuser Contribution Log in

Hi i cant sign in with my spotify username. It says there is no active account with the username, but i have paid so i odnt know why this is. Its now for 2 days

lost account

yesterday I tried to log in on my account but it says that i dont have a account what can i do to get my account back

Failed login

I have an IPhone 6s and i have downloaded Spotify. It was an excellent app but yesterday when I tried to log in, there was an pop up and it says : You can only use Spotify abroad for 14 days. I don't understand what is this but I can't log in

Spotify Premium on mobile

Hi Guys, nice to meet you all.Just a quick question: I have a premium account with few playlist offline. When I listen to them I should turn off the internet connection to avoid to consume data or it works only offline as a standard even if I'm conne...

E-mail associated does not longer exist, password forgotten. How to recover my account.

Hi! I get a similar problem but worse. The password associated to the account does not exist any longer. BUT:I also forgot the password. I can not even get access to the form you are speaking about. I remeber my user name and my old e-mail addressIt ...

No account found but getting charged

Hi i've been trying to find out how i'm getting charged for a service i've not signed up for. It's on another email and i've had to sign up with another one to get online to sort this. I've been charged for the last 4 months. I tried logging in and c...