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Spotify won't accept card

Spotify won't accept card

I've been trying to pay for student premium for two weeks now but Spotify won't accept my card saying it was declined or etc... I contacted Spotify and they say there are pending transactions but they are declined after two days and said to take it up with my bank. When I called my bank they said there was no history of declines or pending purchases with Spotify. I even tried paying with my dad's card and it sends the same message so the problem must be with my account or Spotify. Help!
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1 Reply

Hey there!

 

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

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