Premium account has been hacked

[Wazamaza]

Hi,

It looks like my account has been hacked, I was unable to login but when I used Facebook to sign in, I saw that the mailaddress has been changed and the password too, so I can't reset it to a new password and my own e-mail.

Also, he/she has replaced all the playlists I had with his own, can that be fixed too?

I made a support-ticket with Case # 00685068, but all I get is this message:

DUTCH AUTORESPONSE

AWAITING TEXT FOR TEMPLATE

... Case # 00685068

Please help!

[Peter__]

Hey! Welcome to the community 🙂 

Just passed your case number over to a member of the community team who double checked and your message is currently in the queue to be answered by a member of the team. 

Keep and eye on your inbox, you should get a reply soon.

Peter

[Wazamaza]

Thank you! I'll keep an eye out for it, your help is much appreciated!