Premium working only on PC desktop -- not my Iphone or Ipad

[rolphblythe]

I have searched the community and can't find a solution to this. Though plenty of people have posted that they've been able to resolve similar problems w/ the help of spotify, exactly how they did it isn't clear. 

My premium subscription lapsed. I just plugged in new billing info yesterday and re-started my premium account. Now I can't get premium on my iphone or ipad. Just radio. I have tried logging out and in multiple times -- on all devices, with my login details and via facebook. The problem still persists.

[Peter__ · Accepted solution]

Hey! Welcome to the community 🙂 

Sometimes it can take a little while for your subscription to be recognised again. 

Try a quick clean reinstallation of the applications and that should hopefully get you up and running again. 

Peter

[rolphblythe]

That did it. Thank you very  much.

[Peter__]

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@rolphblythe wrote:

That did it. Thank you very  much.

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No problem! Enjoy your music! 

Peter