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Premium working only on PC desktop -- not my Iphone or Ipad

Solved!

Premium working only on PC desktop -- not my Iphone or Ipad

I have searched the community and can't find a solution to this. Though plenty of people have posted that they've been able to resolve similar problems w/ the help of spotify, exactly how they did it isn't clear. 

 

My premium subscription lapsed. I just plugged in new billing info yesterday and re-started my premium account. Now I can't get premium on my iphone or ipad. Just radio. I have tried logging out and in multiple times -- on all devices, with my login details and via facebook. The problem still persists.

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Accepted Solutions
Marked as solution

Hey! Welcome to the community 🙂 

 

Sometimes it can take a little while for your subscription to be recognised again. 

Try a quick clean reinstallation of the applications and that should hopefully get you up and running again. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

3 Replies
Marked as solution

Hey! Welcome to the community 🙂 

 

Sometimes it can take a little while for your subscription to be recognised again. 

Try a quick clean reinstallation of the applications and that should hopefully get you up and running again. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

That did it. Thank you very  much.


@rolphblythe wrote:

That did it. Thank you very  much.


No problem! Enjoy your music! 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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