Problem in accepting premium invitation

[Grimoli1993]

• My father invitated me to a Premium account by e-mail , vir after completating all the information on Spotify account and clicking on conirm , i receive the error that i cant have a Premium account by some reason , bit it doesnt specify the reason .

1. Anyone knows How to fix this problem??

[Alfredo]

Hey @Grimoli1993!

Thanks for reaching out to us.

Let's try clearing your browser's cache and cookies, using an incognito window, or a different browser to see if you're able to join.

If that doesn't do the trick, a screenshot of the error you're getting would really help. Just make sure you hide any personal information before posting it here.

Keep us posted.