Query regarding Premium service

[Diversebeats]

Hi, I've been using Spotify (free version) for a few years now, 

This afternoon I was looking to see if I could find the wep page on the site advertising Premium free trail.

I was unable to at the time, so I just decided to pay for the premium.  Ironically, after this,  I then found the web page showing the Premium free trial ! 

I've not played any of the tracks since I got the Premium service, so I was wondering if I could get a refund (I've not used the Premium service after all) and use the free trail as I originally wanted to, I've not used the free trail before.

[Sam]

Hey,

It's probably best if you get in touch with our payments team. They'll be able to tell you if there's any possibility. Just click on 'About us' above, then 'Contact Form'.

[ali_ryland2]

I had a similsr problem except I put in my card details for the free 30 day trial of premium and ended up being charged for premium itself! I think there was a time delay and glitch but either way it's pretty sneaky and I think I should be refunded this money and able to get back on Spotify free until my 30 days are up?

Cheers

[Sam]

Ali_ryland2 - Have you been in touch with our payments team at all? They should be able to advise you further. If you could follow the instructions above.