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Reactivated Account

Reactivated Account

Hi there.  My premium subscription lapsed due to credit card expiration, and I didn't act fast enough.  I reactivated my account today, but all of my playlists are missing!  Is there a way to get them back, or do I now have to start from scratch?  

 

Thank you!  

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2 Replies

Hello and welcome to the Spotify Community!

 

You can try to get them back in this link: http://bit.ly/SpotifyPlaylistRecover

You should also take a look at this.

I suggest you contact support so they can take a look at your account and help you get them back:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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