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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75688 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93087 Views
9 replies
2 likes
I logged into my Spotify today and all of the songs I have checked were missing from the Songs section under " Your Music". Anybody know why this may have happened? Please advise.
I logged into my Spotify today and all of the songs I have checked were missing from the Songs section under " Your Music". Anybody know why this may have happened? Please advise.
Community Legend
324 Views
1 replies
0 likes
Hi, My original account is 1241800616. By mistake I removed the Spotify app from my Facebook settings, now it has logged me out of all my devices and when I log back in it has created a different account. I contacted the support team a week ago and h...
Hi, My original account is 1241800616. By mistake I removed the Spotify app from my Facebook settings, now it has logged me out of all my devices and when I log back in it has created a di...
Community Legend
247 Views
1 replies
0 likes
I'm trying to unsubscribe from Spotify Notifications but after I click on the 'unsubscribe' link at the bottom of the e-mail and select the appropriate options from the page, I'm told that my e-mail address, which was pre-filled onthe form, isn't val...
I'm trying to unsubscribe from Spotify Notifications but after I click on the 'unsubscribe' link at the bottom of the e-mail and select the appropriate options from the page, I'm told that my e-mail ...
Community Legend
329 Views
1 replies
0 likes
As above. Does the subscription end as soon as I cancel it, or does it continue until the end? I have just got 3 months, so can I cancel now and still have premium for the 3 months? Thanks in advance.
As above. Does the subscription end as soon as I cancel it, or does it continue until the end? I have just got 3 months, so can I cancel now and still have premium for the 3 months? Thanks in advance.
Community Legend
3528 Views
1 replies
0 likes
Hi! I'm already waiting for 3-4 weeks on an answer to my question I submitted though the contact form on the Spotify website...twice!! So, I hope to get my anwer here on this forum... this is my question I also put on teh contact form: Given the rece...
Hi! I'm already waiting for 3-4 weeks on an answer to my question I submitted though the contact form on the Spotify website...twice!! So, I hope to get my anwer here on this forum... this is my...
Spotify
534 Views
5 replies
0 likes
Hi I have payed for premium 2 times in the last couple weeks and my account keeps going back to "free" I have made several inqueries with spotify but they have not done anything about it. I would like my money back and have my account back on premium...
Hi I have payed for premium 2 times in the last couple weeks and my account keeps going back to "free" I have made several inqueries with spotify but they have not done anything about it. I would lik...
Casual Listener
350 Views
3 replies
0 likes
Hello!I have an account @ spotify with my spotify username . I would like to connect this account to my Facebook too. So I can connect both with facebook and without. I used to have another account connected to facebook but when I tried to used it in...
Hello! I have an account @ spotify with my spotify username . I would like to connect this account to my Facebook too. So I can connect both with facebook and without. I used to have another ...
Casual Listener
614 Views
2 replies
0 likes
Hello Why I see in the web page a modality for 0.99€ for 3 months, but when i do order the pay is 9,99€ for one month. I like probe these three moths the service. Thanks.
Hello Why I see in the web page a modality for 0.99€ for 3 months, but when i do order the pay is 9,99€ for one month. I like probe these three moths the service. Thanks.
Regular
395 Views
2 replies
1 likes
can i change the date i get billed, without deactivating, and then reactivating my account again? and why is there no direct way to reach the support instead of this BS " pick alternatives " .. are you ppl THAT lazy? maybe you should have picked anot...
can i change the date i get billed, without deactivating, and then reactivating my account again? and why is there no direct way to reach the support instead of this BS " pick alternatives...
Spotify Star
256 Views
1 replies
0 likes
Hi guys,Spotify had a campagin wich will give you two month of premium (pluss the premium that you bought) so 3month of premium in total, but today my spotify just got reset to free?Is anybody having the same problem?
Hi guys,Spotify had a campagin wich will give you two month of premium (pluss the premium that you bought) so 3month of premium in total, but today my spotify just got reset to free?Is anybody havi...
Spotify Star
256 Views
1 replies
0 likes
Hi, I upgraded to premium during the promotion where you pay for one month and get two months free. I was just charged again for this month which should have been a free period?could you please advise how I can be refunded for this payment?
Hi, I upgraded to premium during the promotion where you pay for one month and get two months free. I was just charged again for this month which should have been a free period? could you please a...
Spotify Star
199 Views
1 replies
0 likes
Hello, so i've heard the ad on spotify that says buy premium before last year's december 31 and get 2 months free. So i upgraded. Did not get the promised 2 months free of premium. Can anyone explain me whats wrong ? Thank you. And i posted this in a...
Hello, so i've heard the ad on spotify that says buy premium before last year's december 31 and get 2 months free. So i upgraded. Did not get the promised 2 months free of premium. Can anyone explain...
Spotify Star
545 Views
1 replies
0 likes
how can I do that? any documents?
how can I do that? any documents?
Spotify Star
201 Views
1 replies
0 likes
I live in Australia and just got the dreaded error 117 on my Macbook Pro and can't login, all the info I can find on this seems to be from 2012. Is there a solution, Help?
I live in Australia and just got the dreaded error 117 on my Macbook Pro and can't login, all the info I can find on this seems to be from 2012. Is there a solution, Help?
Spotify Star
268 Views
1 replies
0 likes
I have a new credit card that I want to add to pay for my account but I am having issues changing the payment info. I log into spotiy, select my account, select manage subscription, and get brought to the screen where "Update Details" is displayed. I...
I have a new credit card that I want to add to pay for my account but I am having issues changing the payment info. I log into spotiy, select my account, select manage subscription, and get brou...
Spotify Star
300 Views
1 replies
0 likes
Hello Spotify. First of all, I want to tell you that it annoys me that I've typed you 2 different emails with a 3 day interval, and you haven't responded either one of them. Lets hope you'd want to respond to this one at least.. Now, I have a problem...
Hello Spotify. First of all, I want to tell you that it annoys me that I've typed you 2 different emails with a 3 day interval, and you haven't responded either one of them. Lets hope you'd...
Spotify Star
221 Views
1 replies
0 likes
When I first created a Spotify account a couple of years ago I used the email address connected with my facebook account. However, I am now in college and (as a financially struggling college student) I would really like to get the "student discount"...
When I first created a Spotify account a couple of years ago I used the email address connected with my facebook account. However, I am now in college and (as a financially struggling college studen...
Spotify Star
12132 Views
1 replies
1 likes
Once I connected with facebook in Spotify and created an account, one year later I created an account without my facebook, and now they're different, how can I make them one?
Once I connected with facebook in Spotify and created an account, one year later I created an account without my facebook, and now they're different, how can I make them one?
Spotify Star
219 Views
1 replies
0 likes
I have never previously had, or done a trial for, Spotify premium. Last night I saw an offer for '0.99' for 3 months for Spotify Premium. I followed the links and signed up - only to be charged 9.99! Why is this?!
I have never previously had, or done a trial for, Spotify premium. Last night I saw an offer for '0.99' for 3 months for Spotify Premium. I followed the links and signed up - only to be charge...
Spotify Star
765 Views
2 replies
1 likes
I clicked on the banner to get a trial of premium for 3 months at 99p per month and then £9.99 per month after that. I have been immediately charged £9.99 through Paypal. Is this right? do I get a refund of these amounts if I cancel.? How does this t...
I clicked on the banner to get a trial of premium for 3 months at 99p per month and then £9.99 per month after that. I have been immediately charged £9.99 through Paypal. Is this right? do I get a re...
Spotify Star
703 Views
9 replies
0 likes
