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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 260355 Views
  • 785 replies
  • 81 likes
  • Account
  • 260355 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128150 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128150 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71247 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71247 Views
  • 63 replies
  • 8 likes

Change country premium (login with Facebook)

Hi all, I have a premium spoitify subscription and I'm trying to change my country (since I moved). When I insert the new credit card data the website redirect on the main subscription page in the profile and nothing change. So I can't change my cred...

  • Casual Listener
  • Hi all, I have a premium spoitify subscription and I'm trying to change my country (since I moved). When I insert the new credit card data the website redirect on the main subscription page in th...
  • volpefabio
  • Casual Listener
  • 173 Views
  • 3 replies
  • 0 likes
  • 173 Views
  • 3 replies
  • 0 likes

Cancelled account to re-register with vodafone promotion

hi everyone I have cancelled my account to take advantage of my 2 year free premium spotify through my new mobile phone contract. Only problem is, i'm already a premium customer. I have been told to cancel my current premium subscription, which I hav...

  • Casual Listener
  • hi everyone   I have cancelled my account to take advantage of my 2 year free premium spotify through my new mobile phone contract.  Only problem is, i'm already a premium customer.&nbs...
  • Carina
  • Community Legend
  • 360 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 360 Views
  • 3 replies
  • 0 likes

school not listed for discount

I have been trying to get the student discount but for some reason they do not have my school listed so I cannot recieve the discount. Is anyone else having this issue or know how to resolve it? I tried emailing them but I did not get a response. I e...

  • Casual Listener
  • I have been trying to get the student discount but for some reason they do not have my school listed so I cannot recieve the discount. Is anyone else having this issue or know how to resolve it? I tr...
  • Carina
  • Community Legend
  • 415 Views
  • 3 replies
  • 0 likes
  • Account
  • 415 Views
  • 3 replies
  • 0 likes

Logged out of Facebook and logged back in no longer the same account!

Hello, I recently logged out of my facebook attached account. When I logged back in it wasn't the same account. The time span between logging out and in was mearly seconds! All my playlists are gone. My subscription, which I paid for on the 3rd of th...

  • Visitor
  • Hello, I recently logged out of my facebook attached account. When I logged back in it wasn't the same account. The time span between logging out and in was mearly seconds! All my playlists are gone....
  • user-removed
  • Not applicable
  • 134 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 134 Views
  • 2 replies
  • 0 likes

Trying to change USA->Canada; It has accepted Canada payment terms but still shows country as USA.

I try to complete the process to change to Canada bases subscription, it takes payment (Canada Paypal) but still shows my status as USA. My subscription will roll over November 18 - maybe I just have to wait? Here is the message I get when trying to ...

  • Newbie
  • I try to complete the process to change to Canada bases subscription, it takes payment (Canada Paypal) but still shows my status as USA. My subscription will roll over November 18 - maybe I just have...
  • AshR
  • Spotify Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

My Premium Account was deleted even though I've payed and now all of my playlists are deleted!

So, it's showing that my account is a "free" account even thought I've been paying for "premium" for over a year now. All of my playlists are gone! Now I want to cancel my account and get a refund. It's taken me forever to build those playlists and n...

  • Visitor
  • So, it's showing that my account is a "free" account even thought I've been paying for "premium" for over a year now. All of my playlists are gone! Now I want to cancel my account and get a refund. I...
  • Carina
  • Community Legend
  • 237 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
  • 237 Views
  • 2 replies
  • 0 likes

PLEASE anyone answer me!!! Don't have access to my e-mail account!!!!!!!!!

Hi. I've been a member for years now, and the e-mail I have registered to my spotify account I no longer have access to. I'm trying to make som changes on my account, but obviously you cant without a password - which I DON'T REMEMBER. So basically I ...

  • Casual Listener
  • Hi. I've been a member for years now, and the e-mail I have registered to my spotify account I no longer have access to. I'm trying to make som changes on my account, but obviously you cant witho...
  • Amarro
  • Community Legend
  • 409 Views
  • 3 replies
  • 0 likes
  • 409 Views
  • 3 replies
  • 0 likes

Change account

Hi, I created my spotify account with my fb account but because of that, I can't login to the webplayer at work. Is there a possibility that I can login with my username i see on my account page? I just activated my premium account and put a 1month g...

  • Casual Listener
  • Hi,   I created my spotify account with my fb account but because of that, I can't login to the webplayer at work.   Is there a possibility that I can login with my username i see o...
  • Amarro
  • Community Legend
  • 957 Views
  • 5 replies
  • 0 likes
  • 957 Views
  • 5 replies
  • 0 likes

Unable to upgrade to premium

I have tried multiple to upgrade to premium but it keeps saying it cant process my order i have enough funds on my cards, im in the same country my card is in, and i have tried multiple browsers to try upgrade... pls help

  • Newbie
  • I have tried multiple to upgrade to premium but it keeps saying it cant process my order i have enough funds on my cards, im in the same country my card is in, and i have tried multiple browsers to t...
  • MichaelW
  • Community Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • Premium
  • 110 Views
  • 1 replies
  • 0 likes

gift card troubles

i recently just bought a gift card and entered the code and it says its already been used... so idk how thats possible

  • Newbie
  • i recently just bought a gift card and entered the code and it says its already been used... so idk how thats possible
  • Carina
  • Community Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Solved!! spotify account

I have a new spotify account since the first of this year!! My old account was suppose to be deleted but it was not! Would be nice if I could get some help! Old account is 1124663001! Thanks in advance!!

  • Casual Listener
  • I have a new spotify account since the first of this year!! My old account was suppose to be deleted but it was not! Would be nice if I could get some help! Old account is 1124663001! Thanks in adv...
  • AshR
  • Spotify Legend
  • 255 Views
  • 4 replies
  • 0 likes
  • Account
  • 255 Views
  • 4 replies
  • 0 likes

Gift cards with student discount

If one is redeeming a gift card can one still use the student discount?

  • Visitor
  • If one is redeeming a gift card can one still use the student discount?
  • Carina
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 308 Views
  • 1 replies
  • 0 likes

Facebook

Hi I set up spotify and then linked in my facebook account, how do i unlink facebook? Regards B3nchPress

  • Newbie
  • Hi    I set up spotify and then linked in my facebook account, how do i unlink facebook?   Regards    B3nchPress
  • Carina
  • Community Legend
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
  • 118 Views
  • 1 replies
  • 0 likes

Delete my account

I want to delete my account on Spotify and I don't know how. I used the contact form in orde to do this but I don't receive any specific solution. Can anybody help me, please? Thank you!

  • Visitor
  • I want to delete my account on Spotify and I don't know how. I used the contact form in orde to do this but I don't receive any specific solution.   Can anybody help me, please?   T...
  • Carina
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
  • 135 Views
  • 1 replies
  • 0 likes

"Free" 30 Day Trial

I selected to try premium for a 30 day trial but the system wanted payment information. I misunderstood that I had to pay 9.99 to get the "free" trial. I already see that I was charged...what gives?

  • Newbie
  • I selected to try premium for a 30 day trial but the system wanted payment information. I misunderstood that I had to pay 9.99 to get the "free" trial. I already see that I was charged...what gives?
  • Greg
  • Roadie
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

All the songs on my playlist got deleted

I've been adding to a playlist for a year now and it had over 300 songs on it and when I went to go play it all the songs had been deleted! I'm scrambling to find a way to recover those songs because there is no way I could ever re make this playlist...

  • Newbie
  • I've been adding to a playlist for a year now and it had over 300 songs on it and when I went to go play it all the songs had been deleted! I'm scrambling to find a way to recover those songs because...
  • Carina
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 177 Views
  • 1 replies
  • 0 likes

how to delete account

I have this program twice on two different phones and I need to delete one

  • Newbie
  • I have this program twice on two different phones and I need to delete one
  • Carina
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Premium

I recently pay a Spotify Premium account in Spain due to the fact that I have seen an add in SPotify.com, paying 0.99€ for three months of Premium. Spotify charge to my account 9.99€ and I want my money back. How can I recupere it?

  • Newbie
  • I recently pay a Spotify Premium account in Spain due to the fact that I have seen an add in SPotify.com, paying 0.99€ for three months of Premium. Spotify charge to my account 9.99€ and I want my mo...
  • kbrooksc
  • Community Legend
  • 96 Views
  • 1 replies
  • 0 likes
  • Premium
  • 96 Views
  • 1 replies
  • 0 likes

Suscripción

Hola<br>Por error no cancelé mi cuenta premium a tiempo. <br>Hay alguna manera de recuperar mi dinero? <br>Gracias.

  • Casual Listener
  • Hola&lt;br&gt;Por error no cancelé mi cuenta premium a tiempo. &lt;br&gt;Hay alguna manera de recuperar mi dinero? &lt;br&gt;Gracias.
  • AshR
  • Spotify Legend
  • 199 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 199 Views
  • 6 replies
  • 0 likes

Solved!! Student discount does nothing

I tried to sign up for the student premium discount and it did nothing. I entered my my school name and birthday etc. and then my credit card info, but after that it didnt do anything. I don't have premium and the test $0.00 they said they would send...

  • Casual Listener
  • I tried to sign up for the student premium discount and it did nothing.  I entered my my school name and birthday etc. and then my credit card info, but after that it didnt do anything.  I ...
  • xander2558
  • Casual Listener
  • 521 Views
  • 14 replies
  • 0 likes
  • 521 Views
  • 14 replies
  • 0 likes