Repeated password / account breaches

[juleswilko]

Heya folks,

I've had this before, and once again, my Spotify account has been breached. 

A unique password - same as it was last time. 

I noticed the activity the other day, and I've been watching to see if something happened. 

And today, sat in my lounge, my Sonos suddenly started playing "Every Life Matters" by Yebem Detsu (who oddly, is also mentioned on Reddit in other breaches of Spotify...)

So... Political hackers? 

The question is - Are the password breaches coming from Spotify, or Sonos? 

[Billy-J]

Hey @juleswilko, thanks for reaching out to the Community!

I’m sorry to hear about this. In this case, I’d recommend checking out this support article for the next steps to take.

To prevent this from happening in the future, there are many measures you can take to protect your account, such as resetting your password every few months, and not using passwords you have used on other sites. There is also a great guide here for some more measures on protecting your account.

If you see an email from Spotify, and can’t tell if it’s legit, use this checklist. Of course, Spotify makes sure that all user records and platforms are completely secure around the clock.

I hope this helps!