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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80593 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654553 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735103 Views
18 replies
29 likes
Hi, I have recently changed my account from business to personal (paid). When I try to add music to a story it keeps giving me the Facebook library. How can I force it to re-link my Spotify account?
Hi, I have recently changed my account from business to personal (paid). When I try to add music to a story it keeps giving me the Facebook library. How can I force it to re-link my Spotify acc...
Spotify Legend
543 Views
1 replies
0 likes
PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueOn "connected devices" list in the desktop app I found a device called "PS4-821". I don't have PS4 and don't know who can own this device. I also found that feature "Log o...
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue On "connected devices" list in the desktop app I found a device called "PS4-821". I don't have ...
Spotify Star
1356 Views
5 replies
0 likes
PlanPremiumCountryMalaysiaDevice-Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I would like to purchase Premium Family plan with debit card but when I click on debit card payment option,the website keep redirecting me...
Plan Premium Country Malaysia Device - Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I would like to purchase Premium Family plan wit...
Spotify Legend
569 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDevice(LG V20, Sony Xperia C5 Ultra, Windows 10)Operating System(Android Oreo, Android Marshmallow, Windows 10,etc.) My Question or IssueSo last night I got a notification email that there's a new log in from abroad (the US...
Plan Premium Country Indonesia Device (LG V20, Sony Xperia C5 Ultra, Windows 10) Operating System (Android Oreo, Android Marshmallow, Windows 10,etc.) My Question or Issue So la...
Community Legend
1200 Views
3 replies
0 likes
I'm organizing music therapy for a Hospital. We would like to have one centralized Spotify account (if possible). Each room will have an Amazon Echo provided and access to Spotify through that. Whats the best way to organise that? What account plan s...
I'm organizing music therapy for a Hospital. We would like to have one centralized Spotify account (if possible). Each room will have an Amazon Echo provided and access to Spotify through ...
Spotify Legend
754 Views
1 replies
0 likes
Today, my cousins and I were logged out of our shared premium account on all devices randomly. When we tried logging back in with the correct login details, it said they were incorrect. Moreover, when we tried a password reset, it said that there was...
Today, my cousins and I were logged out of our shared premium account on all devices randomly. When we tried logging back in with the correct login details, it said they were incorrect. Moreover, whe...
Spotify Legend
1411 Views
6 replies
0 likes
FIX THIS**bleep**. SERIOUSLY. FIX IT.
FIX THIS**bleep**. SERIOUSLY. FIX IT.
Spotify Star
611 Views
1 replies
0 likes
Hello,I've released my first single on Spotify three days ago through the distributor Distrokid.My Problem is that my artist profile can only be accessed through a direct link on third party websites or if I send the link directly to someone.I tried ...
Hello, I've released my first single on Spotify three days ago through the distributor Distrokid. My Problem is that my artist profile can only be accessed through a direct link on third part...
Spotify Star
728 Views
1 replies
0 likes
Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?
Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?
Spotify Star
993 Views
1 replies
0 likes
Hi people help !!my premium account has been hacked and my e-mail address has changed .... so now I when i logging in to i have a free account but my payment goes through ... have already tried everything but I get no feedback from spotify NL is ther...
Hi people help !! my premium account has been hacked and my e-mail address has changed .... so now I when i logging in to i have a free account but my payment goes through ... have already tried eve...
Spotify Star
1505 Views
1 replies
0 likes
Hoi ls, help!!mijn premium account is gehackt en mijn e-mailadres is daarbij veranderd.... ik kom dus nu al ik inlog op een free account maar mijn betaling gaat gwn door ... heb al van alles geprobeerd maar krijg nergens een terugkoppeling van vanuit...
Hoi ls, help!! mijn premium account is gehackt en mijn e-mailadres is daarbij veranderd.... ik kom dus nu al ik inlog op een free account maar mijn betaling gaat gwn door ... heb al van alles geprob...
Spotify Star
782 Views
1 replies
0 likes
PlanPremiumCountrySwitzerlandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. I can't in invite additional family members; it doesn't give me the option even thou...
Plan Premium Country Switzerland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi. I c...
Spotify Star
667 Views
1 replies
0 likes
Request to please Update New albums & singles section from India New releases page. The section hasn't been updated since last 10-12 weeks. It will be nice to be updated of new releases. Thanks!
Request to please Update New albums & singles section from India New releases page. The section hasn't been updated since last 10-12 weeks. It will be nice to be updated of new releases. T...
Casual Listener
975 Views
4 replies
0 likes
Dear Support! Your platform is wonderful. But I'd love to listen to music on my TV that doesn't have Spotify application. I've tried to run Web Player, but TV's browser doesn't support itIs there any chance to integrate an application inside "Smart T...
Dear Support! Your platform is wonderful. But I'd love to listen to music on my TV that doesn't have Spotify application. I've tried to run Web Player, but TV's browser doesn't support it😢 I...
Spotify Legend
1076 Views
1 replies
0 likes
Hello everyone, I have Spotify since 2014 and I have been Premium for a few years now. I am from Chile and have always used a credit card issued there. However, I have been living in the UK for a few months now so I want to change my location here (b...
Hello everyone, I have Spotify since 2014 and I have been Premium for a few years now. I am from Chile and have always used a credit card issued there. However, I have been living in the UK ...
Spotify Legend
1276 Views
3 replies
0 likes
Plan Premium CountryHong Kong Device(iPhone XR, iPhone 11, iMac)Operating System(iOS 11.1) My Question or IssueI tried to look up an account called HKU MUSE (spotify:user:hxb2pscqyncmkayc21vjamzuc) but I can't find it on Spotify.
Plan Premium Country Hong Kong Device (iPhone XR, iPhone 11, iMac) Operating System (iOS 11.1) My Question or Issue I tried to look up an account called HKU MUSE ...
Spotify Legend
511 Views
1 replies
0 likes
When the **bleep** will Spotify introduce lyrics in the US?! I'm tired of seeing our neighbors to the north have had it for sometime. I really love the way Apple Music has lyrics and wish Spotify would implement it!
When the **bleep** will Spotify introduce lyrics in the US?! I'm tired of seeing our neighbors to the north have had it for sometime. I really love the way Apple Music has lyrics and wish Spotify wou...
Spotify Star
1605 Views
2 replies
1 likes
When clicking the link in the menu-->help-->Spotify CommunityI get a 404I am localized in Denmark
When clicking the link in the menu-->help-->Spotify Community I get a 404 I am localized in Denmark
Spotify Star
716 Views
1 replies
0 likes
PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueWhen at the preferences tab, I have checked the "show local files" only for it to not do anything.
Plan Free Country US Operating System Windows 10 My Question or Issue When at the preferences tab, I have checked the "show local files" only for it to not do anything.
Spotify Legend
1671 Views
9 replies
0 likes
Hello, I accidentally removed my wife from our family plan. Meanwhile she changed her password and she got the free plan (because she was already removed from our family plan). Is it possible to add her to our family plan again without lose her data ...
Hello, I accidentally removed my wife from our family plan. Meanwhile she changed her password and she got the free plan (because she was already removed from our family plan). Is it possible to add ...
Not applicable
7448 Views
1 replies
0 likes
