Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Reset account

Reset account

Hi Spotify crew,

I was wondering if it is possible for someone to reset my account. Like really delete all my playlists, songs and anything in my library.

Someone else logged into my account in my pc and now my history/weekly and all separate libraries are full of cr*p.

I made my account so it would be MY OWN, and it was used without me knowing untill I found out there were playlists I didnt create. I already deleted a bumch and I changed my password, but I'd be happy if someone could do a hard reset so everything wont be filled with music that isnt even mine.
1 Reply

Hey @MissManaflayer and welcome to our Community!


At the moment, it isn't possible to reset your app. We'd suggest creating a new account here:


Let us know if you have more questions. 

Suggested posts