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SPOTIFY STOLE MONEY FROM ME

SPOTIFY STOLE MONEY FROM ME

I signed up  for a free premium subscription 2012-12-13. About 10 days ago I removed my creditcard details from spotify. I double checed that theyt were gone.

 

Now  my creditcard details are back and spotify have stolen 99 SKR from my account.

 

HOW CAN I GET MU MONEY BACK?

 

 

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21 Replies

spotify_steals

Did you get your money back?

 

They have just charged me 99 danish kroner from my free account without any payment provider ! :@

Hello! Checking your account (with the username, not using Facebook details) I see you started a Premium trial on 2013-06-10. Because this wasn't cancelled, a payment was taken 30 days after.

If you haven't used Spotify since this payment was taken, our payments team will help you. Please contact them, providing your Spotify username and last 4 digits of the card used to sign up for the trial: https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

You also have a second account made using Facebook details - our team will gladly help with this too. Please let us know how you get on.



Check out how we're doing: @SpotifyStatus

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