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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14934 Views

7 replies

11 likes

Security
  • 14934 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

555137 Views

991 replies

116 likes

Account
  • 555137 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131333 Views

74 replies

12 likes

Account
Login
Premium
  • 131333 Views
  • 74 replies
  • 12 likes

Cannot access my original account!

I have read a few of the Solutions in your Help guides, and I am still unsure and unable of how to solve my problem. Basically, I had my original account that I created through Facebook, using my profile Kavi Mehta, the email [snip], and my Facebook ...

Casual Listener

I have read a few of the Solutions in your Help guides, and I am still unsure and unable of how to solve my problem.  Basically, I had my original account that I created through Facebook, using ...

Sam

Spotify

1064 Views

9 replies

1 likes

  • 1064 Views
  • 9 replies
  • 1 likes

First subscription

Hi, I've just subscribed for a first time to Spotify (After 1 month free trial) using Paypal and I wanted to subscribe for 1 month but I was charged twice (in the subscription page my account is valid for 2 months). Why that happened?

Newbie

Hi, I've just subscribed for a first time to Spotify (After 1 month free trial) using Paypal and I wanted to subscribe for 1 month but I was charged twice (in the subscription page my account is...

Sam

Spotify

251 Views

1 replies

0 likes

Account
Premium
  • 251 Views
  • 1 replies
  • 0 likes

Hola a todos, can't upgrade my account.

Hello, I want to buy a Premium account but when I put my Visa Card it say in the finish procced say: "Payment failedSorry, we couldn't process your order. Please review our Payment FAQ for common issues and then try again. Contact our customer suppor...

Casual Listener

Hello,   I want to buy a Premium account but when I put my Visa Card it say in the finish procced say: "Payment failed Sorry, we couldn't process your order. Please review our Payment FAQ f...

Sam

Spotify

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

TWO MAJOR PROBLEMS!!

As of right now I am upset and frustrated! Here are my gripes: 1. This new Spotify version crashes an absurd amount of times, at least 20 times a day.. And then one time after it crashed, I opened it back up and it started up as the OLD VERSION! How ...

Regular

As of right now I am upset and frustrated! Here are my gripes:   1. This new Spotify version crashes an absurd amount of times, at least 20 times a day.. And then one time after it crashed, ...

Sam

Spotify

355 Views

3 replies

0 likes

Premium
Subscription
  • 355 Views
  • 3 replies
  • 0 likes

Wipe please!

I've logged into multiple devices that have been stolen and I need to reset them please!

Newbie

I've logged into multiple devices that have been stolen and I need to reset them please!

Sam

Spotify

267 Views

1 replies

0 likes

Account
  • 267 Views
  • 1 replies
  • 0 likes

Registered in US, can't upgrade to Premium in UK

Hi, I registered for the 48 hours free trial in US and now am back in UK and want to use the free 30 day trial. However, it is asking for a US zip code and won't give me the option of a UK post code. How can I resolve? I don't want to lose the albums...

Newbie

Hi,   I registered for the 48 hours free trial in US and now am back in UK and want to use the free 30 day trial. However, it is asking for a US zip code and won't give me the option of a UK...

Sam

Spotify

355 Views

1 replies

0 likes

Subscription
  • 355 Views
  • 1 replies
  • 0 likes

Spotify keeps charging me for a monthly subscription

Hi, To begin with, I have no clue how I ended up with having Spotify. I remember tempering with it for a very long time ago. I've not used it since then. However, now it got my attention -- it has been charing me on about $15 (99 SEK converted) now a...

Visitor

Hi,   To begin with, I have no clue how I ended up with having Spotify. I remember tempering with it for a very long time ago. I've not used it since then. However, now it got my attention -...

Sam

Spotify

649 Views

5 replies

0 likes

Subscription
  • 649 Views
  • 5 replies
  • 0 likes

Premium code misuse

I bought Spotify premium code, entered it with my mobile and the only button available was 'select'. It was under the spotify unlimited add and I knew it might be just for that but there were no other buttons there, so I pressed it, hoping that if it...

Casual Listener

I bought Spotify premium code, entered it with my mobile and the only button available was 'select'. It was under the spotify unlimited add and I knew it might be just for that but there were no othe...

Peter__

Community Legend

259 Views

3 replies

0 likes

  • 259 Views
  • 3 replies
  • 0 likes

multiple user account

hi is there a way to add another family member onto my account?

Regular

hi is there a way to add another family member onto my account?

Peter__

Community Legend

2708 Views

1 replies

0 likes

Premium
  • 2708 Views
  • 1 replies
  • 0 likes

tengo un iphone y mis listas no se sincronizan bien

tengo un iphone y mis listas no se cargan bien no consigo sincronizar toda la musica que quiero y cuento con una cuenta premium

Newbie

tengo un iphone y mis listas no se cargan bien no consigo sincronizar toda la musica que quiero y cuento con una cuenta premium

NatiCasti

Casual Listener

187 Views

1 replies

0 likes

  • 187 Views
  • 1 replies
  • 0 likes

Change my subscription

Hi, The question is.. How can I change my Spotify account from 'Premium' to a 'free' account.. Thanks!

Visitor

Hi,   The question is..   How can I change my Spotify account from 'Premium' to a 'free' account..   Thanks!      

Joe

Community Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Spotify closes/stops working when i start up the program

I dont really know what the problem is about my spotify, but somehow everytime i log on, or start spotify on any computer, it just stops working. and its been like this for about a month, and i tried about everything i could think off to fix this. i ...

Casual Listener

I dont really know what the problem is about my spotify, but somehow everytime i log on, or start spotify on any computer, it just stops working. and its been like this for about a month, and i ...

Peter__

Community Legend

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium gift - when to activate it?

Hi all I've just received a 3 months suscription to spotify premium, as a gift. I'm not going to use it until beginning September. If I accept the suscription in my account in BEGINNING September, will I have the 3 months suscription since then? Or t...

Casual Listener

Hi all   I've just received a 3 months suscription to spotify premium, as a gift.   I'm not going to use it until beginning September.   If I accept the suscription in my a...

maropi

Casual Listener

428 Views

2 replies

0 likes

Premium
  • 428 Views
  • 2 replies
  • 0 likes

I want to refund to my Spotify account I purchased a membership

A lot time ago however I was never able to use any premium feature and have now paid 3 months worth or more with 0 benefits I would like a full refund and a cancelation of my subscription the name on the account is Myles Bulla

Newbie

A lot time ago however I was never able to use any premium feature and have now paid 3 months worth or more with 0 benefits I would like a full refund and a cancelation of my subscription the name on...

Peter__

Community Legend

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Want to stop receiving emails

I don't understand the settings, what do I do to stop receiving emails about replies in threads I've written in? Extremely annoying.

Casual Listener

I don't understand the settings, what do I do to stop receiving emails about replies in threads I've written in? Extremely annoying.

Peter__

Community Legend

311 Views

1 replies

0 likes

Account
  • 311 Views
  • 1 replies
  • 0 likes

Suggested Facebook friends have disappeared?

Yesterday I was randomly browsing the "Facebook friends on Spotify" and there was a friend that I wanted to add but got distracted and never got around to it. Today I get on and none of my Facebook friends who have Spotify are even showing up. Is the...

Casual Listener

Yesterday I was randomly browsing the "Facebook friends on Spotify" and there was a friend that I wanted to add but got distracted and never got around to it. Today I get on and none of my Facebook f...

Peter__

Community Legend

22474 Views

5 replies

0 likes

  • 22474 Views
  • 5 replies
  • 0 likes

Solved!! Cannot buy Spotify Unlimited: This product is Unavailble

This appears after clicking confirm:I've had unlimited before, but cancelled due to cost. Trying to re-subscribe now and can't.Help?

Visitor

This appears after clicking confirm: I've had unlimited before, but cancelled due to cost. Trying to re-subscribe now and can't. Help? 

kbaylife

Casual Listener

4342 Views

43 replies

1 likes

  • 4342 Views
  • 43 replies
  • 1 likes

How do I figure out all my account numbers for premium?

My son wanted to delete his FB account but didn't want to lose his spotify, so we created a new FB profile (same email/user name) and deleted his old one (changed user name and email prior to deletion). When he went to his spotify it said he only had...

Visitor

My son wanted to delete his FB account but didn't want to lose his spotify, so we created a new FB profile (same email/user name) and deleted his old one (changed user name and email prior to deletio...

Peter__

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Want my account back

Well so this is the story, my account was Banjaofdoom before my girlfriend attached it to her FB account. I dont want it signed in as her on FB, I dont even want it to be attached to FB at all. I´ve been trying to fix it by going to Prefrences -> Dis...

Newbie

Well so this is the story, my account was Banjaofdoom before my girlfriend attached it to her FB account. I dont want it signed in as her on FB, I dont even want it to be attached to FB at all. I´ve ...

Peter__

Community Legend

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Top Tracks Playlist Disappeared

All my songs within my playlists have disappeared only on my iphone. Please help! They still appear on my laptop. I´ve read all the threads but don´t seem to find a solution. I don´t want to connect via facebook, is that essential nowadays? I´ve been...

Casual Listener

All my songs within my playlists have disappeared only on my iphone. Please help! They still appear on my laptop. I´ve read all the threads but don´t seem to find a solution.  I don´t want to ...

Sam

Spotify

347 Views

7 replies

0 likes

  • 347 Views
  • 7 replies
  • 0 likes