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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4484 Views
  • 0 replies
  • 9 likes
  • Security
  • 4484 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463908 Views
  • 974 replies
  • 110 likes
  • Account
  • 463908 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205252 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205252 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112986 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112986 Views
  • 72 replies
  • 12 likes

Repetitive Radio Station based on Starred playlist

I've only been signed up to Spotify for a few days and like the concept but mainly signed up to discover new music based on what I already like. I have 200 songs starred now, but whenever I start the Radio station based on my Star list it plays the s...

  • Newbie
  • I've only been signed up to Spotify for a few days and like the concept but mainly signed up to discover new music based on what I already like.   I have 200 songs starred now, but whenever ...
  • Jamie
  • Spotify Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Change payment method

Hey Spotify, yesterday i accidently bought Spotify Premium with my dads paypal account, i didnt needed to insert a password or username. this acctually shocks me that Spottify remembers the passwords of a payment account. so now i want to change my p...

  • Casual Listener
  • Hey Spotify,    yesterday i accidently bought Spotify Premium with my dads paypal account, i didnt needed to insert a password or username. this acctually shocks me that Spottify reme...
  • Jamie
  • Spotify Legend
  • 2905 Views
  • 3 replies
  • 0 likes
  • 2905 Views
  • 3 replies
  • 0 likes

Spotify in Southeast Asia?

Hello, I'm planning on moving to Southeast Asia in a few months and have Spotify premium. I'm taking a cell phone with spotify and will have a tablet, but I'm not paying for a U.S. phone or internet service while abroad. I've heard Spotify isn't avai...

  • Newbie
  • Hello,   I'm planning on moving to Southeast Asia in a few months and have Spotify premium. I'm taking a cell phone with spotify and will have a tablet, but I'm not paying for a U.S. phone or ...
  • user-removed
  • Not applicable
  • 1665 Views
  • 2 replies
  • 1 likes
  • 1665 Views
  • 2 replies
  • 1 likes

Missing starred songs

Hi there. Previously I lived in the Netherlands and then have recently moved to Malaysia. My Spotify starred songs have literally disappeared in front of my eyes after changing my location. Help! [EDIT] They're not ALL completely missing, just that t...

  • Casual Listener
  • Hi there.   Previously I lived in the Netherlands and then have recently moved to Malaysia. My Spotify starred songs have literally disappeared in front of my eyes after changing my location...
  • clowve
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

Spotify gift card not working...

Hey, i live in belgium, and because i'm only 30min away from the border with the netherlands i thought i'd buy me a gift card, but when i was trying to cash it in on my pc it told me that it would only work in that country where you bought it in... d...

  • Casual Listener
  • Hey,   i live in belgium, and because i'm only 30min away from the border with the netherlands i thought i'd buy me a gift card, but when i was trying to cash it in on my pc it told me tha...
  • ShaHar
  • Casual Listener
  • 217 Views
  • 2 replies
  • 0 likes
  • 217 Views
  • 2 replies
  • 0 likes

Spotify Mobile Not Loggin in

Hello, Spotify will not let me log in w/ my username. I refuse to attach my fb to it. Keeps saying my username or pw is incorrect. Obviously it's not since I am able to make a post here w/ the same username and pw.

  • Newbie
  • Hello,   Spotify will not let me log in w/ my username. I refuse to attach my fb to it. Keeps saying my username or pw is incorrect. Obviously it's not since I am able to make a post here w/...
  • Sam
  • Spotify
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Block

Hi!   How to block/remove other users from your spotify playlists?

  • Newbie
  • Hi!   How to block/remove other users from your spotify playlists?
  • Peter__
  • Community Legend
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Help restore Deleted playlist

I've accidentally deleted a playlist recently. It was called library. I've been working on it for awhile. Please is there some way to reset this. Help me please! Thank you in advance!

  • Newbie
  • I've accidentally deleted a playlist recently. It was called library. I've been working on it for awhile. Please is there some way to reset this. Help me please! Thank you in advance!
  • Peter__
  • Community Legend
  • 636 Views
  • 5 replies
  • 0 likes
  • 636 Views
  • 5 replies
  • 0 likes

missed payment now cant pay untill pay date....

It just says im in offline mode.... try to go online to say im good to pay, no option to pay to continue subscription just says ill be billed on the 20th but I dont want to wait that long. tried canceling and reactivating but it just continued my old...

  • Regular
  • It just says im in offline mode.... try to go online to say im good to pay, no option to pay to continue subscription just says ill be billed on the 20th but I dont want to wait that long. tried canc...
  • Peter__
  • Community Legend
  • 1077 Views
  • 6 replies
  • 0 likes
  • 1077 Views
  • 6 replies
  • 0 likes

Solved!! Problems!

I've had problems with my account for over 2 months now. After seeing severalPosts on the help forums about the same problem i thought it would be uneccesary to nag about it and Hoped for you to release a fully functional version. My problem? I have ...

  • Casual Listener
  • I've had problems with my account for over 2 months now. After seeing several Posts on the help forums about the same problem i thought it would be uneccesary to nag about it and Hoped for you to re...
  • Peter__
  • Community Legend
  • 1167 Views
  • 10 replies
  • 0 likes
  • 1167 Views
  • 10 replies
  • 0 likes

Cancelled Subscription?

Help! Hi I'm trying to cancel spotify simply because I don't want to pay 10 dollars anymore and when I log in it says I'm using spotify For free when I was just charged on my account June 25, can anyone help this is quite frustrating please!

  • Newbie
  • Help! Hi I'm trying to cancel spotify simply because I don't want to pay 10 dollars anymore and when I log in it says I'm using spotify For free when I was just charged on my account June 25, can a...
  • Greg
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Help! My account is gone and I don't know what happened!

I have the free version of spotify and I have the app (for radio). Spotify logged me out of the app and when I tried to log back in, it wouldn't work and so I made a new account with a different email, worked fine. Now, opened spotify on my laptop, I...

  • Newbie
  • I have the free version of spotify and I have the app (for radio). Spotify logged me out of the app and when I tried to log back in, it wouldn't work and so I made a new account with a different emai...
  • Peter__
  • Community Legend
  • 1057 Views
  • 1 replies
  • 0 likes
  • 1057 Views
  • 1 replies
  • 0 likes

After new installation of the computer, Spotify is resetted, too (no playlists, no friends, etc)

I have reinstalled my laptop and started Spotify again. Unfortunately, my account seems to be resetted. I had once registered with my Facebook account and wanted to start Spotify again. No playlists, no friends, no messages anymore. I have refound my...

  • Visitor
  • I have reinstalled my laptop and started Spotify again. Unfortunately, my account seems to be resetted. I had once registered with my Facebook account and wanted to start Spotify again. No playlist...
  • user-removed
  • Not applicable
  • 165 Views
  • 2 replies
  • 0 likes
  • 165 Views
  • 2 replies
  • 0 likes

Playlists are gone!

I listened to them late last night and this morning they are gone! Help! I only use the mobile app on my phone.

  • Casual Listener
  • I listened to them late last night and this morning they are gone! Help! I only use the mobile app on my phone.
  • Peter__
  • Community Legend
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
  • 0 likes

sharing an account

is there a way to have two accounts together?

  • Newbie
  • is there a way to have two accounts together?
  • Adam
  • Roadie
  • 376 Views
  • 1 replies
  • 1 likes
  • 376 Views
  • 1 replies
  • 1 likes

Solved!! Music in all playlists disappeared

I updated to new version of Spotify on my iPhone 5 & all the music in my playlists has disappeared. There is nothing there. All the music I downloaded has gone!

  • Newbie
  • I updated to new version of Spotify on my iPhone 5 & all the music in my playlists has disappeared. There is nothing there. All the music I downloaded has gone!
  • Liam
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! Playlists suddenly empty!

Hello Spotify! When launching spotify this morning on my iPhone I found that while all my playlists are still there, there are NO songs in any of them. I logged out and back in - no joy. I checked on my laptop (its a mac) - and spotify prompted me to...

  • Newbie
  • Hello Spotify!   When launching spotify this morning on my iPhone I found that while all my playlists are still there, there are NO songs in any of them.   I logged out and back in ...
  • Liam
  • Community Legend
  • 1171 Views
  • 6 replies
  • 1 likes
  • 1171 Views
  • 6 replies
  • 1 likes

Problema con cuenta premium no pedida

hola, no pedí la cuenta premium pero he recibido un cargo en mi paypal pero al entrar en spotify aparezco como cuenta free. No solo me cobran si no que encima no me dan nada a cambio. Por favor anulen el cargo de forma inmediata o activen la cuenta p...

  • Casual Listener
  • hola, no pedí la cuenta premium pero he recibido un cargo en mi paypal pero al entrar en spotify aparezco como cuenta free. No solo me cobran si no que encima no me dan nada a cambio. Por favor anule...
  • mayteareces
  • Casual Listener
  • 229 Views
  • 2 replies
  • 0 likes
  • 229 Views
  • 2 replies
  • 0 likes

streaming

i cant stream from computer to device

  • Casual Listener
  • i cant stream from computer to device
  • Richard
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Account says I'm in the states when I'm in Canada?

I've been trying for the past couple days to find a solution for this issue. But apparently Spotify is now available in Canada, and I signed up. It was working fine until it says I'm in the wrong country. When you search up my IP address, it shows th...

  • Casual Listener
  • I've been trying for the past couple days to find a solution for this issue.    But apparently Spotify is now available in Canada, and I signed up. It was working fine until it says I...
  • Richard
  • Community Legend
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes