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SPotify has a fraud problem, that they will not sort out?

SPotify has a fraud problem, that they will not sort out?

Stoptaking monies from my account!! i belive you have a card fraud team!!!

 

tell them to get incontact!!!. you have been taking moniesfrommy account. My account has not been a paid for thing for about a long time.

 

yet you still charge me....Is this fraud spotify that you let happen?

 

are you the ones that are stealing my monies?

 

get back to me!!!!this is the 4 e mail that you have not got back to me!!!!

Reply
3 Replies

Login to your account and cancel it... Do it here: https://www.spotify.com/uk/account/subscription/cancel/

EEEEEK!

 

I only hit "Me Too" to see what would happen if I clicked on it. I don't really have that problem. How do I undo the 'Me Too'?

Hey! 🙂

furnaceonfire, since this is a billing issue, its best if you get in touch with the customer services team directly using the online contact form and they will be able to get that sorted out for you. Don't worry they won't let you be out of pocket if you haven't been using the service. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

 

Tobraham, don't worry about it in this community section it means very little 😉 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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