Second account, can't get in

[cheekychicago]

I just created a new spotify account, linked to a new email for business purposes. I logged out of my personal account and tried to sign in to my new one. When I sign into that account, Spotify completely breaks down and becomes unrepsonsive. When I force quit it and sign in to my personal account, it's totally fine. The business account worked earlier today. What gives?

[MikeyB]

Hi there @cheekychicago! Welcome to the Spotify Community!

I'm sorry you're experiencing this troubling issue. Can you try doing a clean re-installation of Spotify? Here's a stellar guide to help you out. This usually clears up a lot of these pestering issues with the software. If you continue to experience issues with Spotify, feel free to post back here.