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Second duo account not premium

Second duo account not premium

I signed up for duo today. My partners account is coming up as member on my plan but their account is not premium
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1 Reply

Hey there!

 

Thanks for coming to the Community. 

 

It sounds like your partner might have accepted the Premium Duo invite using a different account than the one they usually use.

 

I recommend having your partner log in at https://spotify.com/account to check the current plan status. This should show if they’re on the Premium Duo plan or if it’s the wrong account.

 

Let me know how it goes 🙂

MaximSpotify Star
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