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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9031 Views
  • 1 replies
  • 9 likes
  • Security
  • 9031 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481931 Views
  • 979 replies
  • 111 likes
  • Account
  • 481931 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210883 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210883 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120914 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120914 Views
  • 72 replies
  • 12 likes

Hello, danny ritchie, can cancel my first account on my oppo phone please

I need to cancel my account on my oppo phone, I can't get into that phone to cancel and yout take 2 payments out both phones

  • Visitor
  • I need to cancel my account on my oppo phone, I can't get into that phone to cancel and yout take 2 payments out both phones
  • Billy-J
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Premium

PlanFree/PremiumCountrySouth Africa Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Premium payment comes of my credit card every month, but no payments reflect i...

  • Visitor
  • Plan Free/Premium Country South Africa  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Is...
  • Billy-J
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 213 Views
  • 1 replies
  • 0 likes

Problem with integration Samsung Tv

PlanPremiumCountryUSADeviceSamsung Galaxy S22 UltraSamsung TV AU8000 43 Operating SystemAndroid My Question or IssueSamsung TV keeps skipping songs and logging in and out. Seems to be a problem connecting to phone on both data and wi-fi. How do I fix...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S22 Ultra Samsung TV AU8000 43   Operating System Android   My Question or Issue Samsung TV keeps skipping songs and logging in an...
  • hifron
  • Regular
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
  • 208 Views
  • 1 replies
  • 0 likes

Can I get a refund if I've been paying for 2 accounts but didn't realise?

PlanPremiumCountryAustralia DeviceMotorollaOperating SystemAndroidMy Question or IssueI have just realised I have 2 premium accounts, I've been paying for my original account through one bank, and the second account, which I forgot I opened, I've bee...

  • Visitor
  • Plan Premium Country Australia  Device Motorolla Operating System Android My Question or Issue I have just realised I have 2 premium accounts, I've been paying for my original account t...
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
  • 254 Views
  • 1 replies
  • 0 likes

I couldn't login into my account,it keeps on saying something wrong

My account is a premium account,I have tried every method and couldn't login.i recently changed my phone and that is when the problem started.WHAT SHOULD I DO,it keep on saying somethings wrong or email and password doesn't match

  • Visitor
  • My account is a premium account,I have tried every method and couldn't login.i recently changed my phone and that is when the problem started.WHAT SHOULD I DO,it keep on saying somethings wrong or em...
  • osornios
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Can we convert my kids' individual Spotify plans into one family plan?

Both my kids have Spotify accounts. If we buy a family plan, can they keep using their individual accounts while we all benefit from the family plan instead of each paying separately? Thank you for your help.

  • Visitor
  • Both my kids have Spotify accounts. If we buy a family plan, can they keep using their individual accounts while we all benefit from the family plan instead of each paying separately? Thank you for y...
  • osornios
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Several Ads in a row

PlanFreeCountryPortugalDeviceDell Latitude 5590Operating SystemWindows 10 My Question or IssueSince today i started getting several ads in row, it used to be only 1-2 max but now its around 4-5. The contents changed too, i used to get ads for product...

  • Visitor
  • Plan Free Country Portugal Device Dell Latitude 5590 Operating System Windows 10   My Question or Issue Since today i started getting several ads in row, it used to be only 1-2 max but...
  • smoothwalker
  • Newbie
  • 1005 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 1005 Views
  • 2 replies
  • 0 likes

Amend the language of your account, not just profile + chose the country not based on where you live

PlanPremiumCountryFinlandDevice: Android or Mac In "Settings" on my profile I can chose language, and I have chosen "English". But then when I go to my account it is in Finnish, and I can not amend it. I am Finnish-Swedish, living since 2years back i...

  • Visitor
  •   Plan Premium Country Finland Device: Android or Mac   In "Settings" on my profile I can chose language, and I have chosen "English". But then when I go to my account it is in Finni...
  • Billy-J
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 221 Views
  • 1 replies
  • 0 likes

How do I access my old account?

I don't have access to my old email address and password linked to my Spotify account. I created a new account, what do I do now?

  • Visitor
  • I don't have access to my old email address and password linked to my Spotify account. I created a new account, what do I do now?
  • Billy-J
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

how do I see whos logged in my account?

I believe someone's hacked into my non-premium account, I want to know where and who's logged in my account.I don't really want to log out of all of the devices because that isn't exactly helpful. thank you.

  • Visitor
  • I believe someone's hacked into my non-premium account, I want to know where and who's logged in my account. I don't really want to log out of all of the devices because that isn't exactly helpful. ...
  • Billy-J
  • Spotify Star
  • 10033 Views
  • 1 replies
  • 1 likes
  • 10033 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify asking for code from authenticator app. I don't use an authenticator app.

PlanPremiumCountryUSADeviceMacbook Pro 2019Operating SystemmacOS Monterey 12.6.8 My Question or IssueI've been getting the run-around from Spotify Support on this for a while, about to lose my mind. When I attempt to log into Spotify on my laptop, it...

  • Newbie
  • Plan Premium Country USA Device Macbook Pro 2019 Operating System macOS Monterey 12.6.8   My Question or Issue I've been getting the run-around from Spotify Support on this for a while...
  • Yordan
  • Moderator
  • 1336 Views
  • 1 replies
  • 1 likes
  • Security
  • 1336 Views
  • 1 replies
  • 1 likes

Solved!! How to re-login to my account?

PlanFreeCountryJapanDeviceSamsung Galaxy S20Operating SystemAndroid 13 My Question or IssueI want to log in to my account,but I don't know my password or email address.Is it possible to re-login my account in this case?

  • Casual Listener
  • Plan Free Country Japan Device Samsung Galaxy S20 Operating System Android 13   My Question or Issue I want to log in to my account,but I don't know my password or email address.Is it ...
  • TanyaS
  • Spotify Star
  • 463 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 463 Views
  • 3 replies
  • 0 likes

Não consigo ouvir minhas músicas

Recebi um email informando que alterei o e-mail de acesso, mas não foi eu. Sempre entrei com facebook e nunca tinha acontecido esse erro. Agora não estou conseguindo ouvir nenhuma música.

  • Visitor
  • Recebi um email informando que alterei o e-mail de acesso, mas não foi eu. Sempre entrei com facebook e nunca tinha acontecido esse erro. Agora não estou conseguindo ouvir nenhuma música.
  • Billy-J
  • Spotify Star
  • 153 Views
  • 1 replies
  • 1 likes
  • 153 Views
  • 1 replies
  • 1 likes

Unauthorized users are using my Spotify account. FORGET DEVICE doesn't work

I have changed email and password on my account many times. They are still using my account. "Forget Device" simply deletes their devices for a few seconds, and they somehow reactivate them immediately. I even canceled my account and started a new on...

  • Visitor
  • I have changed email and password on my account many times. They are still using my account. "Forget Device" simply deletes their devices for a few seconds, and they somehow reactivate them immediate...
  • Billy-J
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

I get Duo adverts all the time but I don't want or need Duo.

I think Spotify thinks multiple people are using my account because I get a Duo email or push notification almost everyday. I don't want Duo and I'm honestly sick of seeing this constantly. Is there an option to opt out or turn this specifically off?

  • Newbie
  • I think Spotify thinks multiple people are using my account because I get a Duo email or push notification almost everyday. I don't want Duo and I'm honestly sick of seeing this constantly. Is there ...
  • Billy-J
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify shows songs are added initially that I have not saved.

PlanPremiumCountryU.S.DeviceiPhone 12Operating SystemiOS 10 My Question or IssueWhen I look through a playlist or album it shows the saved icon next to songs that I didn’t save. When I click to save them, it shows that they are indeed not saved. This...

  • Casual Listener
  • Plan Premium Country U.S. Device iPhone 12 Operating System iOS 10   My Question or Issue When I look through a playlist or album it shows the saved icon next to songs that I didn’t sa...
  • Vasil
  • Moderator
  • 294 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 294 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot edit login method

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueMy Current login is using Facebook, however I want to remove this so have tried to change my login method to email/password. I can fill in the email, but after filling in the ...

  • Newbie
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue My Current login is using Facebook, however I want to remove this so have tried to change my login ...
  • Yordan
  • Moderator
  • 627 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 627 Views
  • 3 replies
  • 0 likes

E-mail desativado, tem como trocar o e-mail e trazer todos os dados da conta?

PlanoPremiumPaísBrasilDispositivoSamsung S23Sistema operacionalAndroid Minha pergunta ou problemaEu fiz a minha conta com um e-mail universitário, que foi desativado e agora não tenho acesso mais. A conta permanece logada, mas não consigo acessá-lo e...

  • Visitor
  • Plano Premium País Brasil Dispositivo Samsung S23 Sistema operacional Android   Minha pergunta ou problema Eu fiz a minha conta com um e-mail universitário, que foi desativado e agora ...
  • Luan
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • Other
  • 270 Views
  • 1 replies
  • 0 likes