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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434054 Views
  • 967 replies
  • 108 likes
  • Account
  • 434054 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192615 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192615 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105970 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105970 Views
  • 70 replies
  • 11 likes

Superuser Contribution I have two accounts and one is not the main one so I want to change it

I want to change the other/main Spotify account into main google account but I cant cause its already taken and I don t know the password to the that account

  • Visitor
  • I want to change the other/main Spotify account into main google account but I cant cause its already taken and I don t know the password to the that account
  • Yordan
  • Moderator
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Lost Premium on my account despite still paying

I had Premium for 4 years with no issues. Today I have been logged out and Premium is no longer on my account. The account still has all my playlists and settings. Last payment was 31/10. Is there anyway I can find out which account my payments are g...

  • Visitor
  • I had Premium for 4 years with no issues. Today I have been logged out and Premium is no longer on my account. The account still has all my playlists and settings. Last payment was 31/10. Is there an...
  • user-removed
  • Not applicable
  • 296 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution What happens with a playlist if the owner account is deleted

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have 2 accounts, the main and the backup, in this case all my playlist were created with my...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Not applicable
  • 781 Views
  • 2 replies
  • 0 likes
  • Account
  • 781 Views
  • 2 replies
  • 0 likes

unite two account

i want to unite two account

  • Visitor
  • i want to unite two account
  • Maxim
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Why my account was reset?

All my history and playlist are gone from my account. Can you help me ?

  • Visitor
  • All my history and playlist are gone from my account. Can you help me ?
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Premium Duo incorrect country

PlanPremiumCountryItalyOperating SystemAndroid Oreo My Question or IssueI activated the Premium Duo offer because it says that it makes you share the premium experiences with someone you live with. I put the exact address and invited someone to do th...

  • Casual Listener
  • Plan Premium Country Italy Operating System Android Oreo   My Question or Issue I activated the Premium Duo offer because it says that it makes you share the premium experiences wit...
  • Maxim
  • Spotify Star
  • 1442 Views
  • 15 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 1442 Views
  • 15 replies
  • 2 likes

Superuser Contribution Tenho o mesmo email para a mesma conta

Tenho duas contas, uma chamada Leonardo Freitas e outra 8vjuany7e062cv0irikgvpsqw a minha conta Leonardo Freitas é premium e a outra não é, mas eu tenho cadastrado o mesmo email para as duas, e sempre quando eu me conecto pelo navegador eu entro na m...

  • Visitor
  • Tenho duas contas, uma chamada Leonardo Freitas e outra 8vjuany7e062cv0irikgvpsqw a minha conta Leonardo Freitas é premium e a outra não é, mas eu tenho cadastrado o mesmo email para as duas, e ...
  • Bittencourt
  • Spotify Star
  • 4113 Views
  • 12 replies
  • 0 likes
  • Account
  • 4113 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Duo - Incorrect Adrees

PlanDuoCountryColombiaDeviceiPhone 11 My Question or IssueHey guys. I changed my subscription to Duo, so I can share accounts with my wife. I put out current address in my account, and when validating it with my wife account, it says the address is n...

  • Casual Listener
  •   Plan Duo Country Colombia Device iPhone 11   My Question or Issue Hey guys. I changed my subscription to Duo, so I can share accounts with my wife. I put out current address in m...
  • Yordan
  • Moderator
  • 445 Views
  • 6 replies
  • 1 likes
  • Premium
  • 445 Views
  • 6 replies
  • 1 likes

Bug Report - Spotify User Signup Issue

I attempted to sign up for Spotify for the first time, but I encountered a bug during the process. I'm reaching out to report this issue to your team. While going through the signup process, I did not check the terms and conditions checkbox and then ...

  • Visitor
  • I attempted to sign up for Spotify for the first time, but I encountered a bug during the process. I'm reaching out to report this issue to your team. While going through the signup process, I did no...
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de tarjeta de cobro

. Hola, preciso cambiar la tarjeta de donde se hace el débito de la suscripción pero no encuentro donde hacerlo, agradezco si me indican por dónde dirigirme

  • Visitor
  • . Hola, preciso cambiar la tarjeta de donde se hace el débito de la suscripción pero no encuentro donde hacerlo, agradezco si me indican por dónde dirigirme
  • Dian
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
  • 191 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Merged accounts

PlanPremiumCountry Device(Samsung Galaxy S8, Acer Chromebook, desktop)Operating System(Android, Windows 10) My Question or IssueI used my old email to register my first spotify account, which is now merged with my facebook account, which by it self i...

  • Casual Listener
  •   Plan Premium Country   Device (Samsung Galaxy S8, Acer Chromebook, desktop) Operating System (Android, Windows 10)   My Question or Issue I used my old email to register m...
  • Not applicable
  • 764 Views
  • 2 replies
  • 1 likes
  • 764 Views
  • 2 replies
  • 1 likes

Can't reset password

I've tried resetting my password using my email and username, but neither worked. I created the account with my google account, and I think that may be part of the reason. I was able to reset the password 3 weeks ago, but now it won't let me log in o...

  • Visitor
  • I've tried resetting my password using my email and username, but neither worked. I created the account with my google account, and I think that may be part of the reason. I was able to reset the pas...
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

Can't re-download my premium account to my android

i have a premium account that shows up on my PC and tablet. Accidently deleted from android. cant get the same home screen back when downloading and logging in.

  • Casual Listener
  • i have a premium account that shows up on my PC and tablet. Accidently deleted from android. cant get the same home screen back when downloading and logging in.
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

i have payed for premium for years . you have shifted me to free play

you recently billed me for 11.70 as you have for years. However my new i phone 15 is only showing free spotify . its pissing me off. you help prompts are worthless

  • Visitor
  • you recently billed me for 11.70 as you have for years. However my new i phone 15 is only showing free spotify . its pissing me off. you help prompts are worthless
  • Maxim
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Email address entered incorrectly

PlanPremium FamilyCountryAustraliaDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueHi, my spotify Premium Family account has the wrong email address. I noticed when I was transfer data to my new Samsung S21 today when trying to login...

  • Visitor
  • Plan Premium Family Country Australia Device Samsung Galaxy 8 Operating System Android   My Question or Issue Hi, my spotify Premium Family account has the wrong email address. I notic...
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old Email Address

I just got a new phone and trying to log-in to Spotify but it looks like the password I had attached to my Mac isn't correct anymore. I still have access to my spotify account on my old phone, but not to my new phone or computer.I don't believe the A...

  • Visitor
  • I just got a new phone and trying to log-in to Spotify but it looks like the password I had attached to my Mac isn't correct anymore. I still have access to my spotify account on my old phone, but no...
  • Yordan
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged from GB instead of AUD and i got charged international fees on my credit card

hi, i've been charged monthly from Spotify AU, but this month i was charged by Spotify GB instead, and i got charged additional international fees. Just checking if there was a reason why this happened?

  • Music Fan
  • hi, i've been charged monthly from Spotify AU, but this month i was charged by Spotify GB instead, and i got charged additional international fees. Just checking if there was a reason why this happen...
  • grunchychin
  • Newbie
  • 7229 Views
  • 38 replies
  • 0 likes
  • 7229 Views
  • 38 replies
  • 0 likes

I tried to change the country but I couldn't in my edit profile page.

My country is Qatar then I want to change the country to UAE which I am living now. But I cannot select the drop down many. It is stocked.

  • Visitor
  • My country is Qatar then I want to change the country to UAE which I am living now. But I cannot select the drop down many. It is stocked.
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution I pay for one of my kids' Spotify Premium, but now want to start a Family plan

PlanFree/Premium/FamilyCountryNew Zealand My Question or IssueI pay for one of my kids' Spotify Premium, but I want to move us to a Family Premium account so my partner, other child, and I get the same benefits. Since my credit card is registered aga...

  • Newbie
  • Plan Free/Premium/Family Country New Zealand   My Question or Issue I pay for one of my kids' Spotify Premium, but I want to move us to a Family Premium account so my partner, other child,...
  • Eni
  • Moderator
  • 216 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 216 Views
  • 2 replies
  • 0 likes