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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 331 Views
  • 0 replies
  • 6 likes
  • Security
  • 331 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436930 Views
  • 971 replies
  • 108 likes
  • Account
  • 436930 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194305 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194305 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106495 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106495 Views
  • 70 replies
  • 11 likes

Introducing a 'Reset Taste Profile'Feature

Hello Spotify Community,Today, I want to discuss an idea that could significantly enhance our experience on Spotify: the ability to reset our Taste Profile.Understanding the Current SystemSpotify's current system personalizes our music discovery expe...

  • Casual Listener
  • Hello Spotify Community, Today, I want to discuss an idea that could significantly enhance our experience on Spotify: the ability to reset our Taste Profile. Understanding the Current System Spoti...
  • Maxim
  • Spotify Star
  • 1168 Views
  • 1 replies
  • 5 likes
  • Account
  • 1168 Views
  • 1 replies
  • 5 likes

Superuser Contribution I am not able to login using Google on mobile app.

Recently, I haven't been able to login into my Spotify account on Android using the Spotify official application from Google Play Store. I have tried various methods to get it working. For instance, I have tried clearing cache and tried logging in ag...

  • Casual Listener
  • Recently, I haven't been able to login into my Spotify account on Android using the Spotify official application from Google Play Store. I have tried various methods to get it working. For instance, ...
  • Eni
  • Moderator
  • 387 Views
  • 2 replies
  • 0 likes
  • 387 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ingresaba a mi spotify premiun con mi numero de telefono y ya no me permite

Ingresaba a mi spotify premiun con mi numero de telefono y ya no me permite ingresar apesar de que me llega el codigo ingreso correctamente y me sale ah ocurrido un error

  • Visitor
  • Ingresaba a mi spotify premiun con mi numero de telefono y ya no me permite ingresar apesar de que me llega el codigo ingreso correctamente y me sale ah ocurrido un error
  • OscarDC
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t log in

I can’t remember my username or password for Spotify to log into the app on my phone but I’m logged into the account on my Xbox is there anyway I can find my user on the Xbox as I can’t seem to find it

  • Visitor
  • I can’t remember my username or password for Spotify to log into the app on my phone but I’m logged into the account on my Xbox is there anyway I can find my user on the Xbox as I can’t seem to find ...
  • Maria
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Cannot change country or payment type

I used to live in Hong Kong, and was where I was when I Spotify account was set up. I have since moved to Australia and my HK payment method/card has expired. I will soon be moving to USA. I have tried adding an Australian payment method and changing...

  • Visitor
  • I used to live in Hong Kong, and was where I was when I Spotify account was set up. I have since moved to Australia and my HK payment method/card has expired. I will soon be moving to USA. I have t...
  • Maxim
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Can't change country in my account

I'm on Premium Individual plan. Want to change payment card but the system doesn't allow me because my country match the card. When I try change country (and I left this country already), website just redirects me to the main page, nothing happens. I...

  • Casual Listener
  • I'm on Premium Individual plan. Want to change payment card but the system doesn't allow me because my country match the card. When I try change country (and I left this country already), website jus...
  • warmsun
  • Casual Listener
  • 170 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 170 Views
  • 2 replies
  • 0 likes

Superuser Contribution premium

I have premium individual and I had no problem with it until I changed the creditcard I'm paying with. Now I can't listen to my music offline. What could be the problem?

  • Visitor
  • I have premium individual and I had no problem with it until I changed the creditcard I'm paying with. Now I can't listen to my music offline. What could be the problem?   
  • Joan
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • Premium
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Verification of the listener profile

PlanFree/PremiumCountryUkraineDevicePCOperating SystemWindows 11 My Question or IssueI am an artist and creator of two projects (phonk.me 2.6 listeners per month and the new Revolmade) I have profiles of regular listeners on which I do my playlists a...

  • Casual Listener
  •   Plan Free/Premium Country Ukraine Device PC Operating System Windows 11   My Question or Issue I am an artist and creator of two projects (phonk.me 2.6 listeners per month and ...
  • Maxim
  • Spotify Star
  • 296 Views
  • 3 replies
  • 0 likes
  • Account
  • 296 Views
  • 3 replies
  • 0 likes

The visibility of my artist account

Hi, does anyone know whether people checking my private account can see my merged artist account?

  • Visitor
  • Hi,   does anyone know whether people checking my private account can see my merged artist account?
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 204 Views
  • 1 replies
  • 0 likes

I got kicked out of my account and when I logged back in nothing was there

PlanFreeCountryAustraliaDevice(iPhone XR, IPad)Operating System(iOS newest update) My Question or IssueI can’t get in and I had about 1000 songs I listened to every day and it just randomly kicked me out.

  • Visitor
  • Plan Free Country Australia Device (iPhone  XR, IPad) Operating System (iOS newest update)   My Question or Issue I can’t get in and I had about 1000 songs I listened to every day...
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 186 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts not found

PlanPremiumCountryMoldovaDeviceSamsung Galaxy A72 (and A70 with the same issue)Operating SystemAndroid 11 My Question or IssueSo I've been trying to play podcasts once in a while but couldn't find any, I've done some research and found that spotify m...

  • Casual Listener
  • Plan Premium Country Moldova Device Samsung Galaxy A72 (and A70 with the same issue) Operating System Android 11   My Question or Issue So I've been trying to play podcasts once in a w...
  • bravebubl
  • Newbie
  • 2779 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 2779 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Profile Picture Won't Save

I have been trying all day to change my profile picture on the web player app. It would upload the picture I wanted but once I refreshed it, it would be back to my previous photo. I have never had issues with this before.I have tried restarting both ...

  • Casual Listener
  • I have been trying all day to change my profile picture on the web player app.  It would upload the picture I wanted but once I refreshed it, it would be back to my previous photo.  I have ...
  • tpow19
  • Casual Listener
  • 26378 Views
  • 27 replies
  • 6 likes
  • Account
    Premium
  • 26378 Views
  • 27 replies
  • 6 likes

Superuser Contribution I opened the app and i found out that it logged me out and can't login agai

I opened the app and i found out that it logged me out and when i tried to log back in i couldn't from 2 devices and it keeps giving me same error msg "something went wrong have another go?.." but when i tried my sister account it worked!

  • Visitor
  • I opened the app and i found out that it logged me out and when i tried to log back in i couldn't from 2 devices and it keeps giving me same error msg "something went wrong have another go?.." but wh...
  • Joan
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Não consigo convidar um email pro spotify premium

Estou tentando adicionar um email pra participar do spotify premium, o limite é de 5 pessoas, mas fui adicionar a terceira e o spotify não quer aceitar. Toda vez que essa pessoa vai aceitar meu convite no email (depois de colocar o código) o site diz...

  • Newbie
  • Estou tentando adicionar um email pra participar do spotify premium, o limite é de 5 pessoas, mas fui adicionar a terceira e o spotify não quer aceitar. Toda vez que essa pessoa vai aceitar meu convi...
  • BrunnoFaria
  • Newbie
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

If my Spotify account is deleted will collaborative playlists I set up be deleted for everyone?

If I decide to delete my account permanently I know that my playlists will be deleted but what happens to collaborative playlists I created? Will my name still appear? Will people still have access to those playlists?

  • Casual Listener
  • If I decide to delete my account permanently I know that my playlists will be deleted but what happens to collaborative playlists I created? Will my name still appear? Will people still have access t...
  • chocchoc
  • Newbie
  • 6247 Views
  • 5 replies
  • 0 likes
  • Account
  • 6247 Views
  • 5 replies
  • 0 likes

Solved!! Shared playlist

PlanPremiumCountryBelgium DeviceIpad air 16.6.1Operating System My Question or IssueHi, can i check how often and by whom of my friends listens to a playlist i shared

  • Newbie
  • Plan Premium Country Belgium   Device Ipad air 16.6.1 Operating System     My Question or Issue Hi, can i check how often and by whom of my friends listens to a playlis...
  • Maxim
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Other
  • 225 Views
  • 1 replies
  • 0 likes

Parental Control

Hi Spotify Team, can you please add a parental control to limit songs with bad language so our kids can listen? Thanks

  • Newbie
  • Hi Spotify Team, can you please add a parental control to limit songs with bad language so our kids can listen?  Thanks
  • shenphilip
  • Visitor
  • 6270 Views
  • 7 replies
  • 21 likes
  • Other
  • 6270 Views
  • 7 replies
  • 21 likes