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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079655 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079655 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49769 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49769 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146144 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146144 Views
  • 4840 replies
  • 118 likes

how long can I make my password before it's capped

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy old Spotify password used to suck but I have a better password now so my account doesn't g...

  • Gig Goer
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue my old ...
  • Billy-J
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 280 Views
  • 1 replies
  • 0 likes

I lost access to my premium account

PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemWindows 10 My Question or IssueI have a premium account that I do not remember the password or email address for. I would like access to this account again since I am being charged for it. I...

  • Visitor
  •   Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Windows 10   My Question or Issue I have a premium account that I do not remember the password or email addre...
  • TreyAnastasio
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 408 Views
  • 1 replies
  • 0 likes

Discord connection with Spotify isn't working

PlanPremiumCountry BrazilDevicePC & Moto G8 PlayOperating SystemWindows 10 1909 & Android 9.0 My Question or IssueI factory resetted my PC and now Discord connect isn't working. Before it worked without any problem! I can't join parties, or when I jo...

  • Regular
  • Plan Premium Country   Brazil Device PC & Moto G8 Play Operating System Windows 10 1909 & Android 9.0   My Question or Issue I factory resetted my PC and no...
  • OneByBoo
  • Community Legend
  • 1262 Views
  • 9 replies
  • 0 likes
  • Account
  • 1262 Views
  • 9 replies
  • 0 likes

Email hacked and changed and cant log into premium account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account was recently hacked and my original username/email was compromised and changed by ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My acco...
  • Billy-J
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 375 Views
  • 1 replies
  • 0 likes

Spotify says im entering another address, but its exactly the same...

PlanPremium FamilyCountry France Device(iPhone 6 , Macbook Pro late 2016)Operating System(iOS 12) My Question or IssueHi! We just got the premium Family pack to be able to all listen to different things at the same time, but when I sent the invitatio...

  • Visitor
  • Plan Premium Family Country France   Device (iPhone 6 , Macbook Pro late 2016) Operating System (iOS 12)   My Question or Issue Hi!   We just got the premium Family pack to...
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 214 Views
  • 1 replies
  • 0 likes

Artist page problem.

Good afternoon, I´m having issues with my artist page on Spotify, The problem its currently I have two artist pages one its call "DJ CHAZIN" and the other "CHAZIN". I need to close "DJ CHAZIN" profile and move all the track from there to " CHAZIN" pr...

  • Visitor
  • Good afternoon,    I´m having issues with my artist page on Spotify,   The problem its currently I have two artist pages one its call "DJ CHAZIN" and the other "CHAZIN".   I...
  • Billy-J
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
  • 159 Views
  • 1 replies
  • 0 likes

Solved!! I cant loggin because its says i dont have wifi, but i have wifi.

PlanFreeCountryThe netherlands DeviceSamsung A50 Operating SystemAndriod 10.0 My Question or IssueI try to logging on my spotify app. But when i try it, it tells me that i dont have a internet connection. But i do have a good internet connection. Is ...

  • Casual Listener
  • Plan Free Country The netherlands   Device Samsung A50   Operating System Andriod 10.0   My Question or Issue I try to logging on my spotify app. But when i try it, it tell...
  • Billy-J
  • Spotify Star
  • 462 Views
  • 7 replies
  • 0 likes
  • Login
  • 462 Views
  • 7 replies
  • 0 likes

I want to close my free account but I am not receiving the account closure email.

I want to stop using spotify (for now at least). I have a facebook connected account with an email address as well.All the email services seem to be working fine but I am not receiving the account closure email. I have tried multiple times and waited...

  • Not applicable
  • I want to stop using spotify (for now at least). I have a facebook connected account with an email address as well. All the email services seem to be working fine but I am not receiving the accoun...
  • Maxim
  • Spotify Star
  • 304 Views
  • 3 replies
  • 0 likes
  • Free
  • 304 Views
  • 3 replies
  • 0 likes

Account Birthday Year Change

When I made my Spotify account I logged in with Facebook. All my information on my Facebook page is correct. My birth year is correct on my Facebook page but Wrong on my Spotify account and I can't change it no matter what I do. Is there any way to f...

  • Not applicable
  • When I made my Spotify account I logged in with Facebook. All my information on my Facebook page is correct.  My birth year is correct on my Facebook page but Wrong on my Spotify account and I ...
  • Billy-J
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 193 Views
  • 1 replies
  • 0 likes

Forgot log in details

I forgot my login details, but I am a premium user.The email im using is not also the one attached to my spotify account. Pls help.

  • Visitor
  • I forgot my login details, but I am a premium user. The email im using is not also the one attached to my spotify account. Pls help.  
  • Billy-J
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
  • 219 Views
  • 1 replies
  • 0 likes

Student

PlanFree/PremiumCountryNorthern Ireland Device(iPhone SE 2020 Operating System(iOS 10, My Question or Issue For student Spotify when I sign up it asks me for a certificate with my name and the course I am enrolled in could I use a confirmation note f...

  • Newbie
  • Plan Free/Premium Country Northern Ireland    Device (iPhone SE 2020  Operating System (iOS 10,   My Question or Issue   For student Spotify when I sign up it as...
  • Billy-J
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes

Suggestion: do NOT use zeroes and/or capital O in Gift Card Code.

I bought a Gift Card. I scratched the back.I tried to enter the code on www.spotify.com/redeem.The code contains two times a '0' (zero) or an O, difficult to tell!I tried all four possible combinations. None of them worked. I am unable to use the cod...

  • Gig Goer
  • I bought a Gift Card. I scratched the back. I tried to enter the code on www.spotify.com/redeem. The code contains two times a '0' (zero) or an O, difficult to tell! I tried all four possible...
  • Billy-J
  • Spotify Star
  • 349 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 349 Views
  • 1 replies
  • 0 likes

"Student credentials are associated with another account" but is associated in the same account

Hello! I'm having problems with going for spotify student. I have already been verified by sheerid and was given the email to activate it. I have entered my card details but it did not go through for some reason. I tried to relog into my account and ...

  • Visitor
  • Hello! I'm having problems with going for spotify student. I have already been verified by sheerid and was given the email to activate it. I have entered my card details but it did not go through for...
  • OneByBoo
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 344 Views
  • 1 replies
  • 0 likes

transfer data

if i transfer data from my spotify acc to another spotify acc, will the following and the followers be transferred too? or its just the songs?

  • Regular
  • if i transfer data from my spotify acc to another spotify acc, will the following and the followers be transferred too? or its just the songs?
  • Billy-J
  • Spotify Star
  • 674 Views
  • 3 replies
  • 0 likes
  • 674 Views
  • 3 replies
  • 0 likes

Change a Facebook account to a normal account

PlanPremiumCountrySwitzerlandDeviceSamsung smartphone and Windows computerOperating SystemAndroid and WIndows My Question or IssueHi...I first made my account by logging into Spotify with Facebook, to make it easy and discover Spotify. Free account a...

  • Casual Listener
  • Plan Premium Country Switzerland Device Samsung smartphone and Windows computer Operating System Android and WIndows   My Question or Issue Hi... I first made my account by logging in...
  • Billy-J
  • Spotify Star
  • 881 Views
  • 3 replies
  • 0 likes
  • Account
  • 881 Views
  • 3 replies
  • 0 likes

Can't create an account

I just subscribed for a Premium Duo.My husband didn't have a spotify account, but we cannot create one. It doesn't work. We have tried with an email adress and facebook but it keeps saying there is an error.Please help....

  • Regular
  • I just subscribed for a Premium Duo. My husband didn't have a spotify account, but we cannot create one. It doesn't work. We have tried with an email adress and facebook but it keeps saying there is...
  • OneByBoo
  • Community Legend
  • 1109 Views
  • 13 replies
  • 0 likes
  • Account
  • 1109 Views
  • 13 replies
  • 0 likes

Change of personal info

PlanPremiumCountryGermany My Question or IssueHI,I can't change any of my personal infos, especially email address.My spotify account is not connected to my facebook account, any ideas?

  • Not applicable
  • Plan Premium Country Germany     My Question or Issue HI, I can't change any of my personal infos, especially email address. My spotify account is not connected to my facebook acco...
  • OneByBoo
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
  • 169 Views
  • 1 replies
  • 0 likes

Email Issue

OK so I'm trying to change the email of my current account, but it says that I already used the same email address before on another account. I don't remember using this email in making one though, but I still checked and made an attempt to login. Of...

  • Visitor
  • OK so I'm trying to change the email of my current account, but it says that I already used the same email address before on another account. I don't remember using this email in making one though, b...
  • OneByBoo
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 247 Views
  • 1 replies
  • 0 likes

E-mail change

I wanted to change an e-mail and accidentaly I typed in wrong e-mail (gmail.com instead of outlook.com) and hit ok. I realized my mistake and quick changed it back to my own e-mail. I confirmed it through e-mail link and now everything is ok I think....

  • Casual Listener
  • I wanted to change an e-mail and accidentaly I typed in wrong e-mail (gmail.com instead of outlook.com) and hit ok. I realized my mistake and quick changed it back to my own e-mail. I confirmed it th...
  • OneByBoo
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 224 Views
  • 1 replies
  • 0 likes

Solved!! I still can't log in on my Android phone

PlanFreeCountryPHDeviceSamsung Galaxy J1Operating SystemAndroid 5.1.1My Question or IssueI have trouble logging in to the Spotify app on my phone. I've deleted all of my existing free accounts (including the ones linked to FB), deleted and reinstalle...

  • Casual Listener
  • Plan Free Country PH Device Samsung Galaxy J1 Operating System Android 5.1.1 My Question or Issue I have trouble logging in to the Spotify app on my phone. I've deleted all of my existing fr...
  • OneByBoo
  • Community Legend
  • 518 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 518 Views
  • 3 replies
  • 0 likes