Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy old Spotify password used to suck but I have a better password now so my account doesn't g...
PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemWindows 10 My Question or IssueI have a premium account that I do not remember the password or email address for. I would like access to this account again since I am being charged for it. I...
PlanPremiumCountry BrazilDevicePC & Moto G8 PlayOperating SystemWindows 10 1909 & Android 9.0 My Question or IssueI factory resetted my PC and now Discord connect isn't working. Before it worked without any problem! I can't join parties, or when I jo...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account was recently hacked and my original username/email was compromised and changed by ...
PlanPremium FamilyCountry France Device(iPhone 6 , Macbook Pro late 2016)Operating System(iOS 12) My Question or IssueHi! We just got the premium Family pack to be able to all listen to different things at the same time, but when I sent the invitatio...
Good afternoon, I´m having issues with my artist page on Spotify, The problem its currently I have two artist pages one its call "DJ CHAZIN" and the other "CHAZIN". I need to close "DJ CHAZIN" profile and move all the track from there to " CHAZIN" pr...
PlanFreeCountryThe netherlands DeviceSamsung A50 Operating SystemAndriod 10.0 My Question or IssueI try to logging on my spotify app. But when i try it, it tells me that i dont have a internet connection. But i do have a good internet connection. Is ...
I want to stop using spotify (for now at least). I have a facebook connected account with an email address as well.All the email services seem to be working fine but I am not receiving the account closure email. I have tried multiple times and waited...
When I made my Spotify account I logged in with Facebook. All my information on my Facebook page is correct. My birth year is correct on my Facebook page but Wrong on my Spotify account and I can't change it no matter what I do. Is there any way to f...
I forgot my login details, but I am a premium user.The email im using is not also the one attached to my spotify account. Pls help.
PlanFree/PremiumCountryNorthern Ireland Device(iPhone SE 2020 Operating System(iOS 10, My Question or Issue For student Spotify when I sign up it asks me for a certificate with my name and the course I am enrolled in could I use a confirmation note f...
I bought a Gift Card. I scratched the back.I tried to enter the code on www.spotify.com/redeem.The code contains two times a '0' (zero) or an O, difficult to tell!I tried all four possible combinations. None of them worked. I am unable to use the cod...
Hello! I'm having problems with going for spotify student. I have already been verified by sheerid and was given the email to activate it. I have entered my card details but it did not go through for some reason. I tried to relog into my account and ...
if i transfer data from my spotify acc to another spotify acc, will the following and the followers be transferred too? or its just the songs?
PlanPremiumCountrySwitzerlandDeviceSamsung smartphone and Windows computerOperating SystemAndroid and WIndows My Question or IssueHi...I first made my account by logging into Spotify with Facebook, to make it easy and discover Spotify. Free account a...
I just subscribed for a Premium Duo.My husband didn't have a spotify account, but we cannot create one. It doesn't work. We have tried with an email adress and facebook but it keeps saying there is an error.Please help....
PlanPremiumCountryGermany My Question or IssueHI,I can't change any of my personal infos, especially email address.My spotify account is not connected to my facebook account, any ideas?
OK so I'm trying to change the email of my current account, but it says that I already used the same email address before on another account. I don't remember using this email in making one though, but I still checked and made an attempt to login. Of...
I wanted to change an e-mail and accidentaly I typed in wrong e-mail (gmail.com instead of outlook.com) and hit ok. I realized my mistake and quick changed it back to my own e-mail. I confirmed it through e-mail link and now everything is ok I think....
PlanFreeCountryPHDeviceSamsung Galaxy J1Operating SystemAndroid 5.1.1My Question or IssueI have trouble logging in to the Spotify app on my phone. I've deleted all of my existing free accounts (including the ones linked to FB), deleted and reinstalle...