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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • NathanGuy
  • Regular
  • 234297 Views
  • 376 replies
  • 22 likes
  • Account
    Free
  • 234297 Views
  • 376 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12575 Views
  • 6 replies
  • 11 likes
  • Security
  • 12575 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • slothinaloft
  • Newbie
  • 526916 Views
  • 988 replies
  • 113 likes
  • Account
  • 526916 Views
  • 988 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127655 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127655 Views
  • 74 replies
  • 12 likes

Superuser Contribution Login issues on Laptop

Hello,I'm experiencing an issue with logging into the Spotify app. Here’s what happens:When I launch the Spotify app, I am presented with a screen that offers the options: Login, New to Spotify?, Sign up free, and Settings.When I try to log in, there...

  • Newbie
  •   Hello, I'm experiencing an issue with logging into the Spotify app. Here’s what happens: When I launch the Spotify app, I am presented with a screen that offers the options: Logi...
  • Dessi
  • Moderator
  • 644 Views
  • 1 replies
  • 0 likes
  • Login
    Other
  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution can i email someone for help

i had two accounts and deleted the one i didn’t use. and i’m trying to change my email (currently using my school one) but it’s says there’s already an account with this email although it’s my email

  • Visitor
  • i had two accounts and deleted the one i didn’t use. and i’m trying to change my email (currently using my school one) but it’s says there’s already an account with this email although it’s my email
  • Joan
  • Moderator
  • 430 Views
  • 3 replies
  • 0 likes
  • 430 Views
  • 3 replies
  • 0 likes

using an annual eGift

I have a paid Premium subscription. My son gave me a Spotify Annual eGift card as a B Day gift but I can't seem to upload it onto my account. It keeps saying the code I put in is not correct. I have tried the Card # and when that didn't work, I tried...

  • Visitor
  • I have a paid Premium subscription. My son gave me a Spotify Annual eGift card as a B Day gift but I can't seem to upload it onto my account. It keeps saying the code I put in is not correct. I have ...
  • Maxim
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • Premium
  • 270 Views
  • 1 replies
  • 0 likes

Facebook linked account not logging in???

My Spotify account has always been linked to my Facebook, nothing has changed yet when I tried to log in to my account on the web it says the accounts are not linked. I needed to make a Premium payment and have now been downgraded to free. Please hel...

  • Visitor
  • My Spotify account has always been linked to my Facebook, nothing has changed yet when I tried to log in to my account on the web it says the accounts are not linked. I needed to make a Premium payme...
  • manahilturner
  • Casual Listener
  • 317 Views
  • 1 replies
  • 0 likes
  • Account
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution It needs to be easier to get live support

I find it extremely difficult and frustrating to get live support from someone from Spotify to help me with my problem. I wish it was easier to contact someone who works for Spotify to help me with issues when it they occur on the app. I have a premi...

  • Visitor
  • I find it extremely difficult and frustrating to get live  support from someone from Spotify to help me with my problem. I wish it was easier to contact someone who works for Spotify to help me ...
  • 411isajoke
  • Casual Listener
  • 452 Views
  • 2 replies
  • 0 likes
  • 452 Views
  • 2 replies
  • 0 likes

Alte Kreditkarte gesperrt, neue Kreditkarte funktioniert bei SPOTIFY nicht

Um Internet-Betrug Zypern zu vermeiden, sperrte ich meine alte Kreditkarte. Zahlungen an SPOTIFY mit neuer Kreditkarte funktioniert einfach nicht. Neue Kreditkarte funktioniert sonst sehr gut!

  • Visitor
  • Um Internet-Betrug Zypern zu vermeiden, sperrte ich meine alte Kreditkarte. Zahlungen an SPOTIFY mit neuer Kreditkarte funktioniert einfach nicht. Neue Kreditkarte funktioniert sonst sehr gut!
  • Maxim
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

On Repeat is being made for someone else on my account

PlanPremiumCountryUSADeviceiPhone 14 My Question or IssueMy account was hacked but my account name was never changed. I have my account back but my “On Repeat” playlist is still being made for the the person who hacked me. How is this happening and h...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 14   My Question or Issue My account was hacked but my account name was never changed. I have my account back but my “On Repeat” playlist is still ...
  • Cmargaritaa
  • Casual Listener
  • 959 Views
  • 5 replies
  • 0 likes
  • Account
  • 959 Views
  • 5 replies
  • 0 likes

Cambiar país y método de pago

Estoy tratando de modificar mi país y método de pago pero no me deja.

  • Visitor
  • Estoy tratando de modificar mi país y método de pago pero no me deja.
  • ribezaz
  • Spotify Star
  • 530 Views
  • 1 replies
  • 1 likes
  • 530 Views
  • 1 replies
  • 1 likes

Do I have to create a Spotify account before I can upload music to it?

Hi everyone, hoping I can get some help with the right steps for a music thing. Here's where I'm at with this:1-I have some music I'd like to post to Spotify. These songs are just me, and I have no intentions of selling them, etc, I just want to have...

  • Visitor
  • Hi everyone, hoping I can get some help with the right steps for a music thing. Here's where I'm at with this: 1-I have some music I'd like to post to Spotify. These songs are just me, and I have no...
  • RuyASchnaider
  • Visitor
  • 4200 Views
  • 2 replies
  • 0 likes
  • 4200 Views
  • 2 replies
  • 0 likes

The system prompts me to change my password twice daily

I am currently working from Spain while utilizing a VPN located in England, which has proven to be quite frustrating. The system prompts me to change my password twice daily, including a six-digit code sent to my email. Unfortunately, I am unable to ...

  • Casual Listener
  • I am currently working from Spain while utilizing a VPN located in England, which has proven to be quite frustrating. The system prompts me to change my password twice daily, including a six-digit ...
  • Nickless09
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • Login
  • 309 Views
  • 2 replies
  • 0 likes

I recently changed phones and i forgot my password

PlanPremiumCountry DeviceGalaxy A5 i thinkOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had recently switched phones and had forgotten my password to my spotify account and am currently paying for premium. I would like...

  • Newbie
  • Plan Premium Country   Device Galaxy A5 i think Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had recently switched phones and had forgott...
  • Not applicable
  • 437 Views
  • 2 replies
  • 0 likes
  • Premium
    Security
  • 437 Views
  • 2 replies
  • 0 likes

How do I deactivate an account?

I need to deactivate an account that I no longer have access to that email address how can i do that? Please help.

  • Visitor
  • I need to deactivate an account that I no longer have access to that email address how can i do that? Please help.
  • Maxim
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account login issues

I have my account logged into my phone which is using my google account and it works fine. My computer updated (windows) and logged me out. I tried to log back in with Google and it says I don't have an account. I checked my account details on my pho...

  • Visitor
  • I have my account logged into my phone which is using my google account and it works fine. My computer updated (windows) and logged me out. I tried to log back in with Google and it says I don't have...
  • MihailY
  • Moderator
  • 375 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 375 Views
  • 1 replies
  • 0 likes

Automatically skips after 7 seconds for every song

Connected with my samsung smart monitor, worked without a problem for weeks and now when I play a song this automatically skips after 7 seconds. Not a single note is being played. It just keeps skipping. Tried everything, deleting reinstalling the ap...

  • Visitor
  • Connected with my samsung smart monitor, worked without a problem for weeks and now when I play a song this automatically skips after 7 seconds. Not a single note is being played. It just keeps skipp...
  • ribezaz
  • Spotify Star
  • 694 Views
  • 1 replies
  • 1 likes
  • 694 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Family: Members didn't get Mail for Adr. Verification

Hey Com After more than 5 years of using the family plan, I have my 1st problem: address verification of my family members.I have received info that my members have received a request to verify their address. I have contacted my members and looked in...

  • Newbie
  • Hey Com 🙂    After more than 5 years of using the family plan, I have my 1st problem: address verification of my family members. I have received info that my members have received a req...
  • gf_araujo18
  • Newbie
  • 747 Views
  • 2 replies
  • 2 likes
  • Account
    Other
    Subscription
  • 747 Views
  • 2 replies
  • 2 likes

My Email Language is Wrong

PlanPremiumCountryRSADeviceSamsungOperating SystemAndroid My Question or IssueThe language set on my profile is English, but the emails I receive are in Zulu.Please correct the language of my communications to English.

  • Newbie
  • Plan Premium Country RSA Device Samsung Operating System Android   My Question or Issue The language set on my profile is English, but the emails I receive are in Zulu. Please correct...
  • Maxim
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • Account
  • 266 Views
  • 1 replies
  • 0 likes

Where can I find the offline devices deletion section?

My offline devices limit is already full. I’ve changed my phone and would like to delete the old one from the saved devices.

  • Visitor
  • My offline devices limit is already full. I’ve changed my phone and would like to delete the old one from the saved devices.
  • Maxim
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

I want to transfer my account from family to my own

Hello, I no longer live in the same residence with my brother, (the primary account holder) and would like to transfer my existing account from his family account to my own account. Please advise. Thank you.

  • Visitor
  • Hello,  I no longer live in the same residence with my brother, (the primary account holder) and would like to transfer my existing account from his family account to my own account.  ...
  • Maxim
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 265 Views
  • 1 replies
  • 0 likes