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hen I try to log into the app it says something went wrong try again

hen I try to log into the app it says something went wrong try again

I can log in on the web but when I try to log into the app it says something went wrong try again or dismiss
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2 Replies

Hey @31uh7iti74fqk2ebb6zj,

 

Thank you for reaching out here in the Community.

 

Could you try to restart your device to see if that makes any difference for you?


We'd also recommend giving this a try on a different network. If possible, ask a friend or a family member to start a hotspot for you and use that network to test if you'll be able to log in. If this is not possible - try with another Wi-Fi connection instead.
 

In case you're still experiencing this, we'd suggest that you check out this FAQ. 

 

Hope this helps. Let us know how you get on 🙂 

LyubkaModerator
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Yes thank you very much I was able to log back in

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