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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1077648 Views
  • 118 replies
  • 104 likes
  • Account
  • 1077648 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49526 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49526 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145701 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145701 Views
  • 4840 replies
  • 118 likes

Superuser Contribution can i renew student discount a few days before it lapses- given i have already cancelled

Planstudent discount (now canceled) - free nowCountryAustralia My Question or Issueso I had already applied for a student discount last year it will end in 2 days. I have already cancelled the plan as I have been informedhowever I am unsure if I can ...

  • Newbie
  • Plan student discount (now canceled) - free now Country Australia   My Question or Issue so I had already applied for a student discount last year it will end in 2 days. I have already can...
  • kianaporr
  • Casual Listener
  • 353 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 353 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot change e-mail

PlanPremiumCountryusaDevice(Samsung Galaxy s10+)Operating System(Windows 10.) My Question or IssueRecently I've had a breach and would like to change my e-mail but the option isn't available when I go to edit profile on the account page I've also fol...

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  • Casual Listener
  • Plan Premium Country usa Device (Samsung Galaxy s10+) Operating System (Windows 10.)   My Question or Issue Recently I've had a breach and would like to change my e-mail but the option...
  • Xenia
  • Moderator
  • 509 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 509 Views
  • 5 replies
  • 0 likes

Superuser Contribution My Apple ID won't link to my spotify account

PlanFreeCountryUS of ADeviceiPhone 7Operating SystemiOS 13.3.1 I have tried multiple times to link my Apple ID to my Spotify account and it won't work. I have tried what it says on their help website (Spotify Help) and it simply won't work. I contact...

  • Casual Listener
  • Plan Free Country US of A Device iPhone 7 Operating System iOS 13.3.1   I have tried multiple times to link my Apple ID to my Spotify account and it won't work. I have tried what it say...
  • ThatThomasGuy13
  • Visitor
  • 25122 Views
  • 28 replies
  • 6 likes
  • Account
    Login
  • 25122 Views
  • 28 replies
  • 6 likes

Solved!!Superuser Contribution Family manage page won't load

PlanPremium FamilyCountry U.S.DevicePC and AndroidOperating System(Windows 10, Android) My Question or IssueI just upgraded from Premium to Premium Family. I'm trying to add a family member but whenever I try to go to the page where you would add you...

  • Newbie
  • Plan Premium Family Country  U.S. Device PC and Android Operating System (Windows 10, Android)   My Question or Issue I just upgraded from Premium to Premium Family. I'm trying to...
  • pippiper
  • Visitor
  • 2069 Views
  • 9 replies
  • 0 likes
  • Account
  • 2069 Views
  • 9 replies
  • 0 likes

Superuser Contribution Premium Family page indefinitely loading after changing plan.

PlanPremium FamilyCountryUSADeviceiPhone XS Max, Windows PC, MacBook AirOperating SystemiOS 13, Windows 10, macOS Catalina My Question or IssueLike the topic says, I just changed my plan to Premium Family to, of course, add my family to my plan. Unfo...

  • Newbie
  • Plan Premium Family Country USA Device iPhone XS Max, Windows PC, MacBook Air Operating System iOS 13, Windows 10, macOS Catalina   My Question or Issue Like the topic says, I just cha...
  • Ivan
  • Spotify Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 194 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify radio keeps popping up when I go to home page

PlanPremium CountryUSA DeviceCoolpad Legacy Operating SystemAndroid Pie My Question or IssueWhenever I switch from my library to the Spotify home page on mobile, I get a pop-up saying "you are this artists top 1% listener" or something like that, and...

  • Visitor
  • Plan Premium   Country USA   Device Coolpad Legacy   Operating System Android Pie   My Question or Issue Whenever I switch from my library to the Spotify home page on...
  • Ivan
  • Spotify Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Main Language

Hi, I live in Argentina but I am so much more comfortable with English and I don't listen Spanish music at all. Can I change the main language?

  • Visitor
  • Hi, I live in Argentina but  I am so much more comfortable with English and I don't listen Spanish music at all. Can I change the main language?
  • Ivan
  • Spotify Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution switching facebook accounts on iphone

PlanPremiumCountry- UK DeviceIphone 6sOperating SystemIOS 13My Question or IssueI'm trying to switch from an old spotify account linked to facebook to a new one, also linked to facebook. When I try and do this on my phone, after pressing log in with ...

  • Not applicable
  • Plan Premium Country- UK   Device Iphone 6s Operating System IOS 13 My Question or Issue I'm trying to switch from an old spotify account linked to facebook to a new one, also linked to...
  • Ivan
  • Spotify Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

Kicked Out & Can’t Log Back In

I have been a Premium Student for months now. All of a sudden, my account kicked me out on all devices (three days ago). I tried logging in with the right password and username with no luck. I saw my payment went up to $10, so I figured my old studen...

  • Not applicable
  • I have been a Premium Student for months now. All of a sudden, my account kicked me out on all devices (three days ago). I tried logging in with the right password and username with no luck. I saw my...
  • Luan
  • Spotify Star
  • 421 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't sign in on phone

PlanFamily PremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question / IssueWas signed out of my Spotify account yesterday morning, managed to sign back in again with ease. Signed out again yesterday afternoon, cannot...

  • Visitor
  • Plan Family Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android 10   My Question / Issue Was signed out of my Spotify account yesterday morning, mana...
  • Ivan
  • Spotify Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 251 Views
  • 1 replies
  • 0 likes

Mi perfil es distinto dependiendo de donde abra Spotify

Mi nombre de perfil es distinto dependiendo de donde abra mi cuentaPlanCuentaPremiumCountryEspañaDeviceIphone 11 Pro/MSI GL65Operating System Windows 10My Question or IssueSi abro Spotify desde mi móvil Iphone 11 pro, salgo con el nombre que quiero a...

  • Newbie
  • Mi nombre de perfil es distinto dependiendo de donde abra mi cuenta PlanCuenta Premium Country España Device Iphone 11 Pro/MSI GL65 Operating System  Windows 10 My Question or Issue Si...
  • Luan
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 243 Views
  • 1 replies
  • 0 likes

Someone on my account?

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have premium for students and I have noticed recently that music has been on my rotation that I ...

  • Not applicable
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have premi...
  • user-removed
  • Not applicable
  • 881 Views
  • 5 replies
  • 0 likes
  • Account
  • 881 Views
  • 5 replies
  • 0 likes

A deleted account has my student information

I had the student plan last year, but recently realized I do not anymore. I logged into my old account by accident, and linked my student information. Then, I deleted that account because I wanted it on my current account. I can't link my current acc...

  • Newbie
  • I had the student plan last year, but recently realized I do not anymore. I logged into my old account by accident, and linked my student information. Then, I deleted that account because I wanted it...
  • Luan
  • Spotify Star
  • 379 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 379 Views
  • 2 replies
  • 0 likes

Superuser Contribution accounts being leaked

WHERES TWO STEP AUTHENTICATION??? my account got hacked two time in less than 5 months, why is that spotify spam me with messages about me not paying for the service but when people login into my account from all over the world nothing happens?????? ...

  • Casual Listener
  • WHERES TWO STEP AUTHENTICATION???   my account got hacked two time in less than 5 months, why is that spotify spam me with messages about me not paying for the service but when people login in...
  • Xenia
  • Moderator
  • 926 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Security
  • 926 Views
  • 1 replies
  • 1 likes

How do I change my display name?

PlanPremiumCountryMalaysiaDeviceHuawei Mate 10Operating SystemEMUI 9 My Question or IssueI've read that although it is not possible to change my username, I can change y display name but I can't seen to figure out how. I've been fiddling for 10 mins ...

  • Visitor
  • Plan Premium Country Malaysia Device Huawei Mate 10 Operating System EMUI 9   My Question or Issue I've read that although it is not possible to change my username, I can change y disp...
  • Emilia_8
  • Spotify Star
  • 251 Views
  • 1 replies
  • 2 likes
  • Account
    Other
  • 251 Views
  • 1 replies
  • 2 likes

Superuser Contribution Cannot log in using Facebook for desktop app

 PlanFreeCountryU.S.A.DeviceDesktopOperating System(Windows 10) My Question or Issue I can log in via web player but not desktop appI was having problems (desktop lost all my playlist) and reset everythingNow it is saying I have a firewall issue alth...

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  • Casual Listener
  •   Plan Free Country U.S.A. Device Desktop Operating System (Windows 10)   My Question or Issue  I can log in via web player but not desktop app I was having problems (desktop...
  • Xenia
  • Moderator
  • 342 Views
  • 2 replies
  • 0 likes
  • Login
  • 342 Views
  • 2 replies
  • 0 likes

Oops something went wrong - premium member

Hello! I can't play music, it appears I'm logged in, but I can still see the log in at the top right but can still view my profile details. My payment options have been valid for the last few months. When I click Log In it says oops something went wr...

  • Visitor
  • Hello! I can't play music, it appears I'm logged in, but I can still see the log in at the top right but can still view my profile details. My payment options have been valid for the last few months....
  • ma_marquezini
  • Composer
  • 602 Views
  • 2 replies
  • 1 likes
  • Login
  • 602 Views
  • 2 replies
  • 1 likes

Solved!! Cannot login on web player

PlanPremiumCountryUnited States of AmericaDeviceSamsung Chromebook Model XE501C13Operating SystemChrome OS Version 79.0.3945.119 (Official Build) (64-bit)My Question or IssueI can log into pages such as the community forums, but the first time I logg...

  • Casual Listener
  • Plan Premium Country United States of America Device Samsung Chromebook Model XE501C13 Operating System Chrome OS Version 79.0.3945.119 (Official Build) (64-bit) My Question or Issue I can l...
  • MicFox
  • Casual Listener
  • 4076 Views
  • 4 replies
  • 1 likes
  • Login
    Other
    Premium
  • 4076 Views
  • 4 replies
  • 1 likes

Web page wont let me log in

PlanFreeCountryUSDeviceDell Precision M 4700Operating SystemUbuntu 18? i dont remember My Question or IssueSo I mainly use the web player for Spotify and i recently changed my password, and when i (tried to) log in it reloads the page and says someth...

  • Regular
  •   Plan Free Country US Device Dell Precision M 4700 Operating System Ubuntu 18? i dont remember   My Question or Issue So I mainly use the web player for Spotify and i recently c...
  • ma_marquezini
  • Composer
  • 346 Views
  • 2 replies
  • 0 likes
  • Free
    Login
  • 346 Views
  • 2 replies
  • 0 likes

reset likes etc / taste profile

PlanPremiumCountryGermanyDevice(every) My Question or Issue someone was using my account (password was weak), I changed the password, but now I have a lot of unwanted music in my mixtapes, release radar etc. Is there a way to

  • Regular
  • Plan Premium Country Germany Device (every)   My Question or Issue   someone was using my account (password was weak), I changed the password, but now I have a lot of unwanted musi...
  • TauTau_de
  • Regular
  • 10732 Views
  • 8 replies
  • 1 likes
  • Account
  • 10732 Views
  • 8 replies
  • 1 likes