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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

83751 Views

9 replies

2 likes

Account
Login
  • 83751 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

659832 Views

13 replies

4 likes

Account
  • 659832 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

741631 Views

18 replies

29 likes

  • 741631 Views
  • 18 replies
  • 29 likes

Spotify linked to phone contract. How leave contract, continue Spotify?

My Spotify account is linked to my Vodaphone contract. If I leave Vodafone, how do I continue with Spotify. Don't want to lose playlists etc!

Casual Listener

My Spotify account is linked to my Vodaphone contract. If I leave Vodafone, how do I continue with Spotify. Don't want to lose playlists etc!

Maxim

Spotify Star

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes

Plan manager change duo to individual, what happen to member?

Hi, I am the plan manager for a Premium Duo plan. So right now, I have changed my plan from duo to Individual premium plan. Will the member from the duo plan be notify or automatically log out from their spotify once the new Individual plan cycle sta...

Visitor

Hi, I am the plan manager for a Premium Duo plan. So right now, I have changed my plan from duo to Individual premium plan. Will the member from the duo plan be notify or automatically log out from...

Maxim

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify abroad accident

In 14 days my account turns off and it says I'm using spotify abroad even though I'm not and it says I should change it in setting but in settings it says i am not using spotify abroad and now idk what to do.

Newbie

In 14 days my account turns off and it says I'm using spotify abroad even though I'm not and it says I should change it in setting but in settings it says i am not using spotify abroad and now idk wh...

Dian

Spotify Legend

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Cancel my acccount

I no longer listen to spotify

Visitor

I no longer listen to spotify

Maxim

Spotify Star

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I cancel. Links are not sent to inbox, spam or trash

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MihailY

Moderator

280 Views

1 replies

0 likes

Account
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find podcast even so it exists!

PlanPremiumCountryGermanyDevice(iPhone 13)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't find that podcast in the search. Even so everybody else sees it.Tryed everything already. Please helpPodcast (German): Boys...

Regular

Plan Premium Country Germany Device (iPhone 13) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue     I can't find that podcast in the se...

1131557038

Regular

743 Views

8 replies

0 likes

Premium
Subscription
  • 743 Views
  • 8 replies
  • 0 likes

Account

In short:I lost access to accounts, there are suspicions of its complete deletion without my knowledgeMy question:Logged out of my account some time ago. I forgot my email, I couldn't log in. I asked my friends who follow me to find my nickname in th...

Casual Listener

In short: I lost access to accounts, there are suspicions of its complete deletion without my knowledge My question: Logged out of my account some time ago. I forgot my email, I couldn't log in....

252 Views

0 replies

0 likes

Account
Login
  • 252 Views
  • 0 replies
  • 0 likes

my credit card used for Spotify monthly payments was compromised,

I’m waiting for my new credit card, my old one is no longer valid, don’t want to lose my Spotify account, how do I manage this?

Visitor

I’m waiting for my new credit card, my old one is no longer valid, don’t want to lose my Spotify account, how do I manage this?

Maxim

Spotify Star

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Spotify Premium does not work

Hey Guys and Girls,i have a Problem with my premium subscription. I had Spotify Premium and i downloaded many songs and it all worked.Then my sister asked if we should subscribe to a Spotify Duo because it is much cheaper for both of us.I thought it ...

Casual Listener

Hey Guys and Girls, i have a Problem with my premium subscription. I had Spotify Premium and i downloaded many songs and it all worked.Then my sister asked if we should subscribe to a Spotify Duo be...

Maxim

Spotify Star

415 Views

3 replies

0 likes

Account
Other
Premium
Subscription
  • 415 Views
  • 3 replies
  • 0 likes

False Reporting of Playlists

PlanPremiumCountrySouth Africa DeviceSamsung A51Operating SystemAndroid 13 My Question or IssueOver the past week, the playlists my friends have been sharing with me have been reported. There is no copyright problem with the image or the music. The p...

Newbie

  Plan Premium Country South Africa  Device Samsung A51 Operating System Android 13   My Question or Issue Over the past week, the playlists my friends have been sharing wit...

Maxim

Spotify Star

527 Views

1 replies

1 likes

Account
  • 527 Views
  • 1 replies
  • 1 likes

Can't see the email in the account via the phone

Hello, i've bought the family plan with one of my parents cellphone, and when i tried to share the plan with the rest of my family accounts i couldn't since it said i must login in the web and do it from there, but i can't even add an email by the ap...

Visitor

  Hello, i've bought the family plan with one of my parents cellphone, and when i tried to share the plan with the rest of my family accounts i couldn't since it said i must login in the web an...

Maxim

Spotify Star

465 Views

1 replies

0 likes

Account
  • 465 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Changing the phone number on my account

PlanFamily Premium My Question or IssueSo, let me start by saying that having no livechat, no contact form, no phone number is unacceptable on a company where you are paying a monthly service. I have tried another music app before and can't use it, t...

Regular

Plan Family Premium   My Question or Issue So, let me start by saying that having no livechat, no contact form, no phone number is unacceptable on a company where you are paying a monthly se...

Novy

Moderator

18530 Views

15 replies

0 likes

Account
  • 18530 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login/register with Facebook. Already registered with Premium account

PlanPremiumCountryItaly My Question or IssueI've been registered to Spotify with my Facebook account for a few years. I have a Premium subscription and I am the manager of the account.Some days ago I've been logged out from my account and now when I ...

Casual Listener

Plan Premium Country Italy   My Question or Issue I've been registered to Spotify with my Facebook account for a few years. I have a Premium subscription and I am the manager of the accoun...

AlejaR

Moderator

1278 Views

3 replies

0 likes

Account
Premium
Subscription
  • 1278 Views
  • 3 replies
  • 0 likes

Add the ability to delete recently listened music from your profile when hacked

So, my Spotify account was hacked as I kept waking up to completely random (and terrible) music on my 'Recently played artists' that I had never listened to. I messaged with Live chat who said they secured my account. Then changed my password for Spo...

Newbie

So, my Spotify account was hacked as I kept waking up to completely random (and terrible) music on my 'Recently played artists' that I had never listened to.   I messaged with Live chat who sa...

Maxim

Spotify Star

438 Views

1 replies

0 likes

Account
Other
  • 438 Views
  • 1 replies
  • 0 likes

Can i use one phone number for multiple accounts

I have a student email but i might switch universities in the coming year so I wanted to know if I could make an account now and make another one later with the same phone number.

Visitor

I have a student email but i might switch universities in the coming year so I wanted to know if I could make an account now and make another one later with the same phone number.

Maxim

Spotify Star

984 Views

1 replies

0 likes

  • 984 Views
  • 1 replies
  • 0 likes

Someone is using my Spotify even after I changed passwords AND email

After I noticed someone using my account I changed passwords and clicked the ‘sign out of all devices’ button. A day later somehow the random user was using my Spotify, so this time I changed passwords AND emails, and then clicked on the ‘sign out of...

Visitor

After I noticed someone using my account I changed passwords and clicked the ‘sign out of all devices’ button. A day later somehow the random user was using my Spotify, so this time I changed passwor...

Maxim

Spotify Star

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't view all recently played artists anymore

Hello, on mobile now when I click on "view recently played artists" it takes me to my general page of podcasts/playlists. On desktop, it only shows me 1/2 of my recently played artists. I do not have this issue with viewing others' recently played ar...

Visitor

Hello, on mobile now when I click on "view recently played artists" it takes me to my general page of podcasts/playlists. On desktop, it only shows me 1/2 of my recently played artists. I do not have...

Dian

Spotify Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution automatically connect to many other devices like laptops and mobile phones

While using Spotify, my app automatically connects to others devices which I do not know. I tried to delete the strange devices like mobile phones or laptops that appeared, so that I can comeback to control my app. However, this situation happened ma...

Newbie

While using Spotify, my app automatically connects to others devices which I do not know. I tried to delete the strange devices like mobile phones or laptops that appeared, so that I can comeback to ...

Dian

Spotify Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes