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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Casual Listener
  • 176733 Views
  • 187 replies
  • 13 likes
  • Account
    Free
  • 176733 Views
  • 187 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11581 Views
  • 6 replies
  • 11 likes
  • Security
  • 11581 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517206 Views
  • 986 replies
  • 113 likes
  • Account
  • 517206 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126276 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126276 Views
  • 74 replies
  • 12 likes

Cancel Spotify premium associated with Vodafone

PlanPremiumCountryUK DeviceIPHONE Operating SystemWindows My Question or IssueI have a Spotify Premium account associated with Vodafone. It was an Entertainment bundle- by buying a Vodafone mobile contract I got Spotify Premium included.I cancelled m...

  • Newbie
  • Plan Premium Country UK   Device IPHONE  Operating System Windows   My Question or Issue I have a Spotify Premium account associated with Vodafone. It was an Entertainment b...
  • Maxim
  • Spotify Star
  • 3147 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 3147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Two accounts, one email?

Plan Premium Country USA Device PC, Samsung Operating System Windows 10 My Question or Issue Ok so I've run into a VERY serious issue, first my Spotify app said I was constantly in offline mode when I wasn't and would randomly stop loading songs and ...

  • Visitor
  • Plan Premium Country USA Device PC, Samsung Operating System Windows 10   My Question or Issue Ok so I've run into a VERY serious issue, first my Spotify app said I was const...
  • Lyubka
  • Moderator
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics has a large gap between each line

PlanFree/PremiumCountry DeviceIphone 11Operating SystemIOS My Question or IssueWhen I’m listening to songs, in the lyrics there’s always a large gap in between each of the lines. Does anyone know how to fix this?

  • Newbie
  • Plan Free/Premium Country   Device Iphone 11 Operating System IOS   My Question or Issue When I’m listening to songs, in the lyrics there’s always a large gap in between each of t...
  • Alex
  • Spotify Legend
  • 2622 Views
  • 9 replies
  • 1 likes
  • Other
  • 2622 Views
  • 9 replies
  • 1 likes

Can't log in DUO account on other device

Me and my wife share a DUO account. We have different devices we use to play music (IPhones, IPads).On my phone and IPads I'm logged in to my account. My wife is logged in on her IPhone.When my wife uses the IPad to listen to music, the music will st...

  • Visitor
  • Me and my wife share a DUO account. We have different devices we use to play music (IPhones, IPads). On my phone and IPads I'm logged in to my account. My wife is logged in on her IPhone. When my w...
  • Maxim
  • Spotify Star
  • 762 Views
  • 1 replies
  • 0 likes
  • Premium
  • 762 Views
  • 1 replies
  • 0 likes

My iPhone and MacBook Pro have two different usernames, how do I merge them into one?

PlanFree/PremiumCountryUSADeviceiPhone 14, MacBook Pro (2017)Operating SystemiOS 16.5.1, macOS 12.6 Monterey (21G115) My Question or Issue Somehow, my iPhone has a unique username (a string of numbers) compared to what's on my MacBook Pro (a string o...

  • Visitor
  • Plan Free/Premium Country USA Device iPhone 14, MacBook Pro (2017) Operating System iOS 16.5.1, macOS 12.6 Monterey (21G115)   My Question or Issue   Somehow, my iPhone has...
  • Maxim
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
  • 213 Views
  • 1 replies
  • 0 likes

Solved!! cannot sequence playlists

Is it just because my account is free or is there a problem?When clicking edit on any playlist i made, i do not get the list of songs so that I can reorder them. There seems to be no other way to reorder the songs. I tried uninstalling/restarting on ...

  • Casual Listener
  • Is it just because my account is free or is there a problem? When clicking edit on any playlist i made, i do not get the list of songs so that I can reorder them. There seems to be no other way to r...
  • potatoespls
  • Casual Listener
  • 294 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
  • 294 Views
  • 2 replies
  • 0 likes

Spotify Connect doesn't work for different accounts

Hello Everyone,Week ago I posted for help about that my phone coseects via Spotify Connect with our amplituner Pioneer X-HM 82, but phone of my fiance's is not, actually it doesn't see it at all (ow worked fine before we changed router). We thought i...

  • Casual Listener
  • Hello Everyone, Week ago I posted for help about that my phone coseects via Spotify Connect with our amplituner Pioneer X-HM 82, but phone of my fiance's is not, actually it doesn't see it at a...
  • Maciej89
  • Casual Listener
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 273 Views
  • 1 replies
  • 0 likes

Cannot Renew Spotify Premium Family using Mobile Network

 PlanPremium FamilyCountryMalaysia My Question or IssueThere is no option to renew Premium Family plan using mobile network. Below I attached the screenshot of the renew plan interface. Only card payment option are available. New Message - The Spotif...

Web capture_24-7-2023_164438_www.spotify.com.jpeg
  • Newbie
  •     Plan Premium Family Country Malaysia   My Question or Issue There is no option to renew Premium Family plan using mobile network. Below I attached the screenshot of the renew pl...
  • Maxim
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 251 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution if we have blend playlist together but they didnt follow my acc can they.....?

if we have blend playlist together but they didnt follow my acc can they see my activity(what im listening) ?but i follow their acc and it show what are they listeningthank you

  • Newbie
  • if we have blend playlist together but they didnt follow my acc can they see my activity(what im listening) ? but i follow their acc and it show what are they listening thank you
  • Dian
  • Spotify Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • Account
  • 379 Views
  • 1 replies
  • 0 likes

Discord displaying a different username

Hello, I am not sure if this would be a problem to be handled by Discord or Spotify, but I need help with the situation nonetheless. When I go to display my Spotify on my discord profile, it is my first and last name for some reason. I do not have th...

  • Visitor
  •         Hello, I am not sure if this would be a problem to be handled by Discord or Spotify, but I need help with the situation nonetheless.           W...
  • Maxim
  • Spotify Star
  • 603 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 603 Views
  • 1 replies
  • 0 likes

I'm unable to change email

PlanPremiumCountryCyprusDevice(Macbook Pro 2020) My Question or IssueI signed up via FB some time ago, and my email field is empty on my profile page. At the same time, I can log in using my email. I'm unable to change it or see it, though. I need a ...

  • Newbie
  • Plan Premium Country Cyprus Device (Macbook Pro 2020)   My Question or Issue I signed up via FB some time ago, and my email field is empty on my profile page. At the same time, I can log...
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Plan Plays Same Music: 2 family members can't listen to separate songs

Hi,' When my wife starts to listen to a Podcast on her phone (Spotify family plan) my music stops and I hear her PodCast (and visa versa). If I change my phone to a song, she hears that. Driving me crazy... Thoughts?

  • Newbie
  • Hi,'   When my wife starts to listen to a Podcast on her phone (Spotify family plan) my music stops and I hear her PodCast (and visa versa).  If I change my phone to a song, she hears t...
  • Uams
  • Visitor
  • 551 Views
  • 2 replies
  • 0 likes
  • Premium
  • 551 Views
  • 2 replies
  • 0 likes

Superuser Contribution please help me, I tried to pay for a family subscription in Turkey with different Turkish cards, it

PlanPremium Country Turkey Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemiOS 10, Android My Question or Issueplease help me, I tried to pay for a family subscription in Turkey with different Turkish cards, it doesn’t work, ...

  • Regular
  • Plan Premium  Country Turkey   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 10, Android   My Question or Issue please help me, I tried to p...
  • Maxim
  • Spotify Star
  • 10854 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
  • 10854 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify family with kids in the family

PlanPremiumCountryNorwayDeviceMisc iPhonesOperating SystemiOS 13 My Question or IssueI signed up for Spotify Family to allow the whole family to listen to music, just to realize that you don't allow kids under the age of 13 to use Spotify. I have rea...

  • Casual Listener
  • Plan Premium Country Norway Device Misc iPhones Operating System iOS 13   My Question or Issue I signed up for Spotify Family to allow the whole family to listen to music, just to real...
  • Stigkl
  • Visitor
  • 4999 Views
  • 4 replies
  • 5 likes
  • Account
    Premium
  • 4999 Views
  • 4 replies
  • 5 likes

Superuser Contribution Unable to change the language of the premium tab

PlanFreeCountryFinlandDevicePixel 5Operating SystemAndroid 12 My Question or IssueI'm trying to purchase premium for Spotify but the premium tab on the application and also on the website is all in Finnish which I don't speak. The rest of the app is ...

  • Casual Listener
  • Plan Free Country Finland Device Pixel 5 Operating System Android 12   My Question or Issue I'm trying to purchase premium for Spotify but the premium tab on the application and also o...
  • Yordan
  • Moderator
  • 1770 Views
  • 5 replies
  • 1 likes
  • Account
  • 1770 Views
  • 5 replies
  • 1 likes

I have spotify duo with my partner. He plays his music at work but it won't

I have a spotify duo account with my partner. He plays his music at work when he does this spotify won't let me listen to my music at home why

  • Visitor
  • I have a spotify duo account with my partner. He plays his music at work when he does this spotify won't let me listen to my music at home why
  • Maxim
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

My premium won’t play via Sonos as my account was via Apple

I got a message saying as Apple processed my payment I would need to change when I try to the message says I am not able to

  • Visitor
  • I got a message saying as Apple processed my payment I would need to change when I try to the message says I am not able to
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Is there an alternative to the last 4-digit of your payment card?

My account got disabled and I don't have access to the last 4-digits of the payment card used.

  • Visitor
  • My account got disabled and I don't have access to the last 4-digits of the payment card used.
  • Maxim
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes