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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89328 Views

9 replies

2 likes

Account
Login
  • 89328 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

760765 Views

18 replies

29 likes

  • 760765 Views
  • 18 replies
  • 29 likes

Superuser Contribution Perdí mi cuenta?

Perdí mi cuenta con la que pagaba mi plan familiar, no lo puedo cancelar y tampoco puedo invitar a más personas porque el enlace a expirado no sé que hacer, ayuda por favor

Visitor

Perdí mi cuenta con la que pagaba mi plan familiar, no lo puedo cancelar y tampoco puedo invitar a más personas porque el enlace a expirado no sé que hacer, ayuda por favor 😭

MihailY

Moderator

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot Recover Account

Hi There, My spotify account disconnected across all of my devices. I have not changed my password and I can't login. Biggest issue is that I've tried the password reset and I'm not getting any e-mails. I've checked my junk/spam folder, I've waited o...

Casual Listener

Hi There,   My spotify account disconnected across all of my devices. I have not changed my password and I can't login. Biggest issue is that I've tried the password reset and I'm not getting ...

nigelino

Casual Listener

800 Views

2 replies

0 likes

Account
Login
  • 800 Views
  • 2 replies
  • 0 likes

can't receive password reset email

Even though I was logged in on all my devices, yesterday I realized that the session was closed, and in addition to that I cannot reset the password because when I ask to send me an email, nothing arrives in my email, which is the same with I first c...

Visitor

Even though I was logged in on all my devices, yesterday I realized that the session was closed, and in addition to that I cannot reset the password because when I ask to send me an email, nothing ar...

Maxim

Spotify Star

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Transfer of playlist on another account

Hello everybodyIl actually liste toi the music on Spotify, but on the account of my partner.... And I have created many playlists on his account. Unfortunately, our relation is going to break, and so I would like to create a new account for me. Do yo...

Casual Listener

Hello everybody Il actually liste toi the music on Spotify, but on the account of my partner.... And I have created many playlists on his account. Unfortunately, our relation is going to break, and ...

UzairAK

Casual Listener

795 Views

3 replies

1 likes

  • 795 Views
  • 3 replies
  • 1 likes

CREDIT CARD FRAUD

I was going through my bank statements and I noticed that Spotify has been charging me a monthly fee of $9.99, presumably for the Premium account, which I have NEVER ever authorized. I have no idea how they got a hold of my card number. Don't even te...

Regular

I was going through my bank statements and I noticed that Spotify has been charging me a monthly fee of $9.99, presumably for the Premium account, which I have NEVER ever authorized. I have no idea h...

lineary

Casual Listener

2062 Views

16 replies

1 likes

Account
Free
Login
Other
Premium
Security
Subscription
Unlimited
  • 2062 Views
  • 16 replies
  • 1 likes

Does Spotify delete inactive accounts?

One of my friends passed away recently and she has the best playlists on Spotify. I was wondering if Spotify deletes inactive accounts or if her account will still be accessible/searchable forever. I really don't want these to disappear.

Visitor

One of my friends passed away recently and she has the best playlists on Spotify. I was wondering if Spotify deletes inactive accounts or if her account will still be accessible/searchable forever.&n...

mauve_minnow

Roadie

6850 Views

1 replies

3 likes

Account
  • 6850 Views
  • 1 replies
  • 3 likes

Mi cuenta de spotify a sido hackeada

estimados: me llego un correo a mi mail diciendo que el correo de mi cuenta de spotify habia sido cambiado, por lo cual ingrese a la pagina para revisar, y si claramente habia sido cambiado y tambian habian realizado el cambio de mi contraseña, adjun...

Newbie

estimados:    me llego un correo a mi mail diciendo que el correo de mi cuenta de spotify habia sido cambiado, por lo cual ingrese a la pagina para revisar, y si claramente habia sido cam...

user-removed

Not applicable

1219 Views

3 replies

0 likes

Account
Other
Security
  • 1219 Views
  • 3 replies
  • 0 likes

AI dj feature not showing up because spotify thinks I'm in another country

PlanPremiumCountryPhilippines Device(iphone 11 pro, redmi note 9s)Operating System(Windows 10) My Question or IssueAs the title says, I have not gotten the AI dj feature because spotify thinks I'm in a country that doesn't have that feature. Currentl...

Casual Listener

Plan Premium Country Philippines  Device (iphone 11 pro, redmi note 9s) Operating System (Windows 10)   My Question or Issue As the title says, I have not gotten the AI dj feature...

renzehboi

Casual Listener

1365 Views

6 replies

0 likes

Account
  • 1365 Views
  • 6 replies
  • 0 likes

Solved!! region changed, redirected to US site

PlanFreeCountrySpainDeviceN/AOperating SystemN/A My Question or IssueI was living in the US and had a premium plan. Then I moved to Spain and I waited the plan to expire. When the plan expired, I changed my country to Spain within the profile and eve...

Casual Listener

Plan Free Country Spain Device N/A Operating System N/A   My Question or Issue I was living in the US and had a premium plan. Then I moved to Spain and I waited the plan to expire. Whe...

vulkito

Casual Listener

749 Views

2 replies

0 likes

Account
Other
Premium
  • 749 Views
  • 2 replies
  • 0 likes

How do I go back to a Single $9.99 Premium account?

I want to remove the one person I have on my family plan & go back to a 1 person premium account for $9.99. It won't let me do it. It just asks me to invite someone new in their place. It's frustrating.

Newbie

I want to remove the one person I have on my family plan & go back to a 1 person premium account for $9.99. It won't let me do it. It just asks me to invite someone new in their place. It's frust...

RicardoSerrano

Visitor

8397 Views

9 replies

1 likes

Account
  • 8397 Views
  • 9 replies
  • 1 likes

WHERE DID THE LIST OF SAVED "FAVORITE ALBUMS" GO?

NEVER MIND .. I found the album I was looking for (not Nevermind), but this is still annoying.It should have taken a few seconds, but w/e....

Roadie

NEVER MIND .. I found the album I was looking for (not Nevermind), but this is still annoying.It should have taken a few seconds, but w/e....

302 Views

0 replies

0 likes

Account
  • 302 Views
  • 0 replies
  • 0 likes

Change email for existing account

PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei did a subscription for premium account but used the wrong email of my old employee of ...

Visitor

Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i did a...

Not applicable

482 Views

2 replies

0 likes

Account
Other
Premium
  • 482 Views
  • 2 replies
  • 0 likes

doesn't allow me to do anything unless I get premium

PlanFreeCountrySouth KoreaDeviceiPhone 11 and M2 MacBook Air Operating SystemiOS16.2 and macOS Ventura13.1 My Question or IssueI've been perfectly happy with Spotify free and listening to the ads but now I cant even do anything until I subscribe to S...

Visitor

Plan Free Country South Korea Device iPhone 11 and M2 MacBook Air  Operating System iOS16.2 and macOS Ventura13.1   My Question or Issue I've been perfectly happy with Spotify fre...

Leannekyj

Visitor

427 Views

2 replies

0 likes

Account
Free
Login
Premium
Subscription
  • 427 Views
  • 2 replies
  • 0 likes

Someone else signed into my account. What should I do

I had an email fro Spotify notifying me of a login in Germany. Not me! So I am advised to secure my login details by clicking a link in the email. I want to be sure that the email is not a scam/phishing.

Visitor

I had an email fro Spotify notifying me of a login in Germany. Not me! So I am advised to secure my login details by clicking a link in the email. I want to be sure that the email is not a scam/phish...

Maxim

Spotify Star

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Trying to change my country using the recommend way

PlanPremiumCountryUK but trying to change to SwitzerlandDeviceAnroidOperating SystemWindows 10,Chrome. I am trying to switch my UK preimum account to Switzerland.I followed the instructions i read here in the community and on the spotify account web ...

Casual Listener

Plan Premium Country UK but trying to change to Switzerland Device Anroid Operating System Windows 10,Chrome.       I am trying to switch my UK preimum account to Switzerlan...

Maxim

Spotify Star

292 Views

1 replies

0 likes

Account
  • 292 Views
  • 1 replies
  • 0 likes

Solved!! Delete old account to update email

PlanPremiumCountry Italy I've two accounts. I would like to delete the old one with my main email in order to re-use that email on the new one. Is it possible to do it by Spotify support? Thank you very much.

Newbie

Plan Premium Country  Italy   I've two accounts. I would like to delete the old one with my main email in order to re-use that email on the new one. Is it possible to do it by Spotify ...

Jose_M

Spotify Star

16765 Views

5 replies

1 likes

Account
  • 16765 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can’t find email on ps4

Hello,I recently signed in to an old ps4 account which has a Spotify account linked to it. However, I’ve forgotten the email address to log in to this Spotify account and can therefore only use it through this ps4 account. Is it possible for me to fi...

Visitor

Hello, I recently signed in to an old ps4 account which has a Spotify account linked to it. However, I’ve forgotten the email address to log in to this Spotify account and can therefore only use it ...

AlejaR

Moderator

1836 Views

1 replies

0 likes

Account
Login
  • 1836 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login to my spotify account either using my mail id or phone number

I want to login my spotify account in laptop, it shows there is no spotify account connected to my mail id and it always shows check your number even if the number is correct. I wanted to use my account in spotify web player.

Visitor

I want to login my spotify account in laptop, it shows there is no spotify account connected to my mail id and it always shows check your number even if the number is correct. I wanted to use my acco...

Yordan

Moderator

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes