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I cannot log in to my account, as it appears to have been de-activated due to a payment issue. This occured because I switched from credit card to Ideal payment and since then the problems started. Since then, I cannot log in to listen to music or change my payment details, even though I can log into the messageboard. Very annoying, especially because a small amount of 0,01 cent was already charged and rebooked from my Ideal-bankaccount (so the Ideal-bankaccount is authorized) and because I emailed a question on this already more than 20 days ago and then again 10 days ago without receiving any response whatsoever (Spotify case # 03375366 and # 03424485). Isn't this a strange thing, to ignore customers who really, eagerly want to pay for their account? Now I resort to the public messageboard because I noticed here that customers who complain publicy received help quicker.... Interesting take on customer relations, Spotify!
Please let me pay for my account so I can listen to my music again...
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