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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9809 Views
  • 3 replies
  • 9 likes
  • Security
  • 9809 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491760 Views
  • 981 replies
  • 111 likes
  • Account
  • 491760 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213349 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213349 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122366 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122366 Views
  • 72 replies
  • 12 likes

Superuser Contribution Re: Customer service

HI!I have mistakenly logged out of my Spotify. I don't remember my account details. can anybody help?

  • Visitor
  • HI! I have mistakenly logged out of my Spotify. I don't remember my account details. can anybody help?  
  • OscarDC
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

To profiler.. Trekkes dobbelt opp i mnd

Haster! Noen som kan svare på dette?? Jeg har spotify premium der jeg husker brukernavn og passord. Denne trekkes hver mnd og alt er ok. Men jeg har tydeligvis klart å lage meg en profil til i mitt navn..Ser i nettbanken at jeg trekkes dobbelt opp, f...

  • Newbie
  • Haster! Noen som kan svare på dette?? Jeg har spotify premium der jeg husker brukernavn og passord. Denne trekkes hver mnd og alt er ok. Men jeg har tydeligvis klart å lage meg en profil til i mitt n...
  • FøkkSpøtifaiThieves
  • Visitor
  • 1835 Views
  • 3 replies
  • 0 likes
  • 1835 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to login through my mobile number

PlanFreeCountryIndiaDeviceIphone 14 pro maxOperating Systemios 16.5 My Question or IssueI am trying to login to my spotify account via my mobile number but each time it is giving me error like you can also try with a different number in fact i am typ...

  • Visitor
  • Plan Free Country India Device Iphone 14 pro max Operating System ios 16.5   My Question or Issue I am trying to login to my spotify account via my mobile number but each time it is gi...
  • Dian
  • Spotify Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
  • 363 Views
  • 1 replies
  • 0 likes

This email is already in use despite not being in use

My Question or IssueI am trying to create a new spotify account for my sister, but no matter what email address I put in, it says that "This email address is already connected to a spotify account". Even if I create a brand new email and try to sign ...

  • Visitor
  •   My Question or Issue I am trying to create a new spotify account for my sister, but no matter what email address I put in, it says that "This email address is already connected to a spotify ...
  • Maxim
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 233 Views
  • 1 replies
  • 0 likes

premium free for 2 months not available?

the newest advertisement says, that if you buy premium now, you will get 2 more months for free, but when I click on that button a message pops up, which says (poorly translated from german): "that reduced article is not available for you. But you ca...

  • Newbie
  • the newest advertisement says, that if you buy premium now, you will get 2 more months for free, but when I click on that button a message pops up, which says (poorly translated from german): "that r...
  • karyna29
  • Visitor
  • 575 Views
  • 4 replies
  • 6 likes
  • 575 Views
  • 4 replies
  • 6 likes

Switch country

Hi there, I need to update my card details. To do so, I have to switch country as I started my membership back in Australia and now live in France. I am unable to update the card details without updating the country, and it seems I am unable to chang...

  • Visitor
  • Hi there, I need to update my card details. To do so, I have to switch country as I started my membership back in Australia and now live in France.  I am unable to update the card details witho...
  • Maxim
  • Spotify Star
  • 450 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 450 Views
  • 1 replies
  • 0 likes

google account deleted of which was registered to the account

PlanPremium I registered a Spotify account with a Google account which is now deleted, I have access to the account on my phone as I have not logged out, I would like access to the account on my other devices but I cannot without the password which I...

  • Visitor
  •   Plan Premium   I registered a Spotify account with a Google account which is now deleted, I have access to the account on my phone as I have not logged out, I would like access to the...
  • Maxim
  • Spotify Star
  • 313 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account is not up-to-date but my application is

Hi there, I wanted to know what is wrong with my account. Spotify brought a plus sign instead of the like button months ago but on my iPhone application, I still have a heart sign instead of this plus sign. I changed account to see if my problem is t...

  • Newbie
  • Hi there, I wanted to know what is wrong with my account. Spotify brought a plus sign instead of the like button months ago but on my iPhone application, I still have a heart sign instead of this plu...
  • Dian
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
  • 214 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution how to make my wife joining my premium duo as she is using free app

I have the duo premium, and I tried to make my wife joining. I followed the plan and entered her e mail address as requested to create her account. But even if I don't have ads in my own apps, she has. I did surely make a mistake in creating her acco...

  • Visitor
  • I have the duo premium, and I tried to make my wife joining. I followed the plan and entered her e mail address as requested to create her account. But even if I don't have ads in my own apps, she ha...
  • Dian
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can’t I disable group sessions completely?

When i listen to music on a phone call I have no choice but to join a group session. I would not like to do that anymore at all. Since every time i end the session and play music again it puts me back onto a group session.

  • Visitor
  • When i listen to music on a phone call I have no choice but to join a group session. I would not like to do that anymore at all. Since every time i end the session and play music again it puts me bac...
  • Rebecca206
  • Visitor
  • 3139 Views
  • 5 replies
  • 0 likes
  • 3139 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify says payment didnt work when it did.

The app is not working saying my payment didnt work, when i click on update payment odr payment methods, it says everything is fine, the payment is ok. Its been doing this for months, chanching between randomly working and randomly claiming the payme...

  • Visitor
  • The app is not working saying my payment didnt work, when i click on update payment odr payment methods, it says everything is fine, the payment is ok.  Its been doing this for months, chanchin...
  • Joan
  • Moderator
  • 226 Views
  • 1 replies
  • 1 likes
  • Account
  • 226 Views
  • 1 replies
  • 1 likes

Username/password when I created account using Google

I created my account by authenticating using Google. But when I want to log in somewhere else (like my Tesla) it is asking for my username/password. What am I supposed to use in order to login exactly??

  • Newbie
  • I created my account by authenticating using Google. But when I want to log in somewhere else (like my Tesla) it is asking for my username/password.   What am I supposed to use in order to log...
  • ChooseAGoodUsername
  • Roadie
  • 621 Views
  • 1 replies
  • 0 likes
  • Login
  • 621 Views
  • 1 replies
  • 0 likes

Someone hacked my account & is now using my account with my card info.

Someone hacked. My account started downloading a bunch of songs deleting all of my songs, and then when I went to try to remove my card, it wouldn't let me and the app ended up logging me out and then I was no longer able to get into my account becau...

  • Newbie
  • Someone hacked. My account started downloading a bunch of songs deleting all of my songs, and then when I went to try to remove my card, it wouldn't let me and the app ended up logging me out and the...
  • Maxim
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
  • 195 Views
  • 1 replies
  • 0 likes

Hospital Spotify Access

I work for a hospital in Ontario Canada. We would like to have Spotify available for our patients who are stuck in hospital for a long time via the Internet on our smart speakers we are looking to purchase. Is it possible to get a generic account for...

  • Newbie
  • I work for a hospital in Ontario Canada. We would like to have Spotify available for our patients who are stuck in hospital for a long time via the Internet on our smart speakers we are looking to pu...
  • Maxim
  • Spotify Star
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've lost access to my email account

Hi, I have lost access to my email account, and my email/login have stopped working with Spotify so I can no longer log in and upload my podcast. What can I do?

  • Newbie
  • Hi, I have lost access to my email account, and my email/login have stopped working with Spotify so I can no longer log in and upload my podcast. What can I do?
  • Eni
  • Moderator
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Solved!! Artist Account for Podcast

Dear Spotify community, me and a friend of mine started a podcast-show a month ago. We uploaded 3 episodes on Podomatic since we started and they are all on Spotify, but we've got no artist profile and so we can't get any insights, nor can we claim a...

  • Casual Listener
  • Dear Spotify community,   me and a friend of mine started a podcast-show a month ago. We uploaded 3 episodes on Podomatic since we started and they are all on Spotify, but we've got no artist ...
  • Habeebzahir
  • Visitor
  • 7522 Views
  • 4 replies
  • 0 likes
  • Account
  • 7522 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't login neither to app nor to desktop

Login via Google doesn't work, login via email tells me that user does not exist, password reset doesn't work - no email is coming through. And yes, I am absolutely sure that email is correct, I received an email from you earlier this week

  • Newbie
  • Login via Google doesn't work, login via email tells me that user does not exist, password reset doesn't work - no email is coming through. And yes, I am absolutely sure that email is correct, I rece...
  • Yordan
  • Moderator
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Restore Downloads after premium plan renewal

My Question or IssueI changed the method of payment for premium recently and forgot to update it so my account reverted back to normal, once i paid it i noticed that all my downloads were removed but the app size stayed huge, meaning all the tracks a...

  • Casual Listener
  • My Question or Issue I changed the method of payment for premium recently and forgot to update it so my account reverted back to normal, once i paid it i noticed that all my downloads were removed b...
  • Maxim
  • Spotify Star
  • 554 Views
  • 1 replies
  • 2 likes
  • Other
    Premium
    Subscription
  • 554 Views
  • 1 replies
  • 2 likes

Superuser Contribution I can't log in or reset my password.

I cannot connect to my personal account or my Spotify for Artists account. I purchased a new computer and saved passwords did not carry over. And I can't remember my passwords. I have tried every e-mail I have and have not cancelled any e-mails. I ha...

  • Casual Listener
  • I cannot connect to my personal account or my Spotify for Artists account. I purchased a new computer and saved passwords did not carry over. And I can't remember my passwords. I have tried every e-m...
  • Yordan
  • Moderator
  • 703 Views
  • 4 replies
  • 0 likes
  • 703 Views
  • 4 replies
  • 0 likes