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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5078 Views
  • 1 replies
  • 9 likes
  • Security
  • 5078 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468965 Views
  • 977 replies
  • 111 likes
  • Account
  • 468965 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206775 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206775 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118088 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118088 Views
  • 72 replies
  • 12 likes

Superuser Contribution Couldn't find that page after upload podcast

i got message 'Couldn't find that page' after i try to access my podcast in Spotify. here's the link: https: //open.spotify.com/show/0exLCvqbpvmmMeX0myoNdS Please gimme back my Podcast account

  • Newbie
  • i got message 'Couldn't find that page' after i try to access my podcast in Spotify. here's the link: https: //open.spotify.com/show/0exLCvqbpvmmMeX0myoNdS   Please gimme back my Podcast ...
  • ElBarbas
  • Visitor
  • 385 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 385 Views
  • 2 replies
  • 0 likes

Payment issue Kyrgyzstan

My country is Kyrgyzstan.Im trying to pay Premium plan with Kyrgyzstan card (Bakaibank), but issue "Your country do not met your card" is arising.

  • Visitor
  • My country is Kyrgyzstan. Im trying to pay Premium plan with Kyrgyzstan card (Bakaibank), but issue "Your country do not met your card" is arising.  
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 196 Views
  • 1 replies
  • 0 likes

debito en la tarjeta de credito como www.mercadopago.com.ar en 2/23

pago por debito automatico en mi tarjetea de credito. El concepto que aparece es: www.mercadopago.com.ar y NO SPOTIFY como en el mes de enero ... porque sucede esto ?? que tiene que ver mercado pago con spotify

  • Visitor
  • pago por debito automatico en mi tarjetea de credito. El concepto que aparece es: www.mercadopago.com.ar y NO SPOTIFY como en el mes de enero ... porque sucede esto ?? que tiene que ver mercado pago ...
  • Luan
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I listen separately in two devices? Changing playlist in one, the other shall stay.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eskotek
  • Casual Listener
  • 78474 Views
  • 9 replies
  • 1 likes
  • Account
  • 78474 Views
  • 9 replies
  • 1 likes

Superuser Contribution MAKE PRIVATE SESSION PERMANENT!!!

I will cancel subscription if this is not implemented by next month

  • Casual Listener
  • I will cancel subscription if this is not implemented by next month
  • MihailY
  • Moderator
  • 3638 Views
  • 3 replies
  • 8 likes
  • Account
  • 3638 Views
  • 3 replies
  • 8 likes

How to cancel payment using the Spotify mandate SiHubId ?

My brother's bank account is getting debited monthly of Rs 199/monthly, but he don't have any premium plans associated to his account. This has been taking place for more than 6 months. Please provide assistance to cancel this subscription using the ...

  • Visitor
  • My brother's bank account is getting debited monthly of Rs 199/monthly, but he don't have any premium plans associated to his account. This has been taking place for more than 6 months. Please provid...
  • Maxim
  • Spotify Star
  • 687 Views
  • 1 replies
  • 0 likes
  • Account
  • 687 Views
  • 1 replies
  • 0 likes

Superuser Contribution why doesnt it accept my american express card? I have veried it works

It gives me an error message "The payment failed. Please try again, use a different payment card or a different payment method. Go to our support."I dont understand i thought it accepts amex?

  • Visitor
  • It gives me an error message "The payment failed. Please try again, use a different payment card or a different payment method. Go to our support." I dont understand i thought it accepts amex?
  • Vasil
  • Moderator
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Solved!! verification personal account

PlanPremiumCountryunited statesDeviceiPhone 14 Pro MaxOperating SystemiOS 16.4 My Question or Issueverification issue on personal accounti understand that spotify for artists verifies the artist profile, but i am wanting to ask if i can verify my per...

  • Casual Listener
  • Plan Premium Country united states Device iPhone 14 Pro Max Operating System iOS 16.4   My Question or Issue verification issue on personal account i understand that spotify for artis...
  • Maxim
  • Spotify Star
  • 398 Views
  • 3 replies
  • 0 likes
  • Account
  • 398 Views
  • 3 replies
  • 0 likes

My wife invites me to Spotify duo, but when I try to join, there is an erro

We went from "family" to duo a while ago. When I reply to the invitation to join "duo" I get an error message and cannot activate duo for me

  • Visitor
  • We went from "family" to duo a while ago. When I reply to the invitation to join "duo" I get an error message and cannot activate duo for me
  • Maxim
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paying too much

Why am I paying 12.99 for individual premium account when it should be 9.99? Cannot see any way to rectify being overcharged for plan I’m confirmed in.

  • Visitor
  • Why am I paying 12.99 for individual premium account when it should be 9.99? Cannot see any way to rectify being overcharged for plan I’m confirmed in.   
  • MihailY
  • Moderator
  • 266 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 266 Views
  • 4 replies
  • 0 likes

Superuser Contribution Tengo spotify duo y por error registre mi cuenta en los 2 celular como elim

Contrate spotify Duo, pero al mandar la invitación al whatsapp de mi hermano metí por error mi cuenta, ahora no puedo eliminarme de su aplicación ya que no me da la opción de eliminarme a mi mismo ya que estoy como administrador en las 2 cuentas, ¿qu...

  • Visitor
  • Contrate spotify Duo, pero al mandar la invitación al whatsapp de mi hermano metí por error mi cuenta, ahora no puedo eliminarme de su aplicación ya que no me da la opción de eliminarme a mi mismo ya...
  • Elena
  • Moderator
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Double charged after switching to duo.

  I switched to duo after the promo to switch for no extra cost for 2 months. I you charged 2 days ago, fine, but then I got charged again 2 hours ago for a total of 21 dollars. What the **bleep**?

B7AF281B-9BD2-47E0-A6C2-1CDABAF6D55E.png 48C14E1B-D7D2-4465-966B-6FC67DD6F8F7.png
  • Casual Listener
  •     I switched to duo after the promo to switch for no extra cost for 2 months. I you charged 2 days ago, fine, but then I got charged again 2 hours ago for a total of 21 dollars. What the **bl...
  • Maxim
  • Spotify Star
  • 574 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 574 Views
  • 5 replies
  • 0 likes

Superuser Contribution I want to change the email address in my account

I used to be a student so I had my student email in my Spotify account for the discount. Now I am not a student anymore so I would like to change the email address into my personal one. However, Spotify keeps telling me that it's taken. I chekced and...

  • Visitor
  • I used to be a student so I had my student email in my Spotify account for the discount. Now I am not a student anymore so I would like to change the email address into my personal one. However, Spot...
  • Maxim
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

My location is wrong, it says I'm in a different country.

I live in Serbia and location in app says I'm in Kosovo. Even though I live in a furthest part of Serbia from Kosovo. That is only for my app.

  • Visitor
  • I live in Serbia and location in app says I'm in Kosovo. Even though I live in a furthest part of Serbia from Kosovo. That is only for my app.
  • Lila001
  • Visitor
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes

How to sign in to Tesla while using Sign in with Apple?

I used Sign in with Apple so I never created a password or username for my account. I read that you can set a device password somewhere but I'm not seeing that anywhere, only a place to reset your password, but you need to know your current password,...

  • Visitor
  • I used Sign in with Apple so I never created a password or username for my account. I read that you can set a device password somewhere but I'm not seeing that anywhere, only a place to reset your pa...
  • Maxim
  • Spotify Star
  • 4389 Views
  • 1 replies
  • 0 likes
  • 4389 Views
  • 1 replies
  • 0 likes

Me aparecen anuncios en árabe y tengo el idioma en español

De un día para otro me empezó a aparecer anuncios en árabe y todo mí celular lo tengo en español y el Spotify también, no se porque me aparece asi

  • Casual Listener
  • De un día para otro me empezó a aparecer anuncios en árabe y todo mí celular lo tengo en español y el Spotify también, no se porque me aparece asi
  • Jose_M
  • Spotify Star
  • 2722 Views
  • 6 replies
  • 0 likes
  • 2722 Views
  • 6 replies
  • 0 likes

Superuser Contribution music missing from my artist profile

someone added lyrics to my songs and albums are missing from my artist profile

  • Newbie
  • someone added lyrics to my songs and albums are missing from my artist profile
  • Vasil
  • Moderator
  • 898 Views
  • 1 replies
  • 0 likes
  • 898 Views
  • 1 replies
  • 0 likes

Unusual transactions on credit card from Spotify

My issue:I have multiple unusual transactions of Spotify Stockholm SE being charged to my credit card. I've checked my emails and did not receive anything from Spotify about this. May I know who can I reach out to resolve this? Thanks

  • Newbie
  • My issue: I have multiple unusual transactions of Spotify Stockholm SE being charged to my credit card. I've checked my emails and did not receive anything from Spotify about this. May I know who ca...
  • Maxim
  • Spotify Star
  • 543 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 543 Views
  • 1 replies
  • 0 likes